Located in Old Town Troyes, a neighbourhood in Troyes, Smartappart Troyes is near a train station. Théâtre de la Madeleine and Museum of Modern Art are cultural highlights, and travellers looking to shop may want to visit Marché Des Halles and Marques Avenue Troyes. Visit our Troyes travel guide
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Smartappart Troyes
Along with express check-in, this smoke-free residence has express check-out and free Wi-Fi in public areas.
Smartappart Troyes offers 18 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower.
This Troyes residence provides complimentary wireless Internet access. 32-inch LED televisions come with cable channels. Housekeeping is provided on a daily basis.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Outdoor lighting
Security system
Fire extinguisher
General
18 units
Soundproofing
Policies
Check-in
Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Contactless check-out
Express check-out available
Special check-in instructions
The front desk is open daily from 9 AM - 3 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, front desk (limited hours), private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: EUR 300.00 per stay
An effective city/local tax rate of 4.40 per cent will be charged
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and outdoor lighting
We should mention
This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Property is also known as
Smartappart Troyes Apartment
Smartappart Troyes Troyes
Smartappart Troyes Apartment
Smartappart Troyes Apartment Troyes
Frequently asked questions
Is Smartappart Troyes pet-friendly?
No, pets are not allowed at this property.
How much is parking at Smartappart Troyes?
There is free parking nearby.
What time is check-in at Smartappart Troyes?
Check-in start time: 2 PM; check-in end time: midnight.
What time is check-out at Smartappart Troyes?
Checkout is at 10 AM.
Where is Smartappart Troyes located?
Located in Old Town Troyes, this residence is steps away from Marché Des Halles and Espace Argence. Théâtre de la Madeleine and Église Ste-Madeleine are also within 5 minutes. Troyes Station is 9 minutes by foot.
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Reviews
Smartappart Troyes Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
8.6
Location
7.2
Staff & service
8.4
Property conditions & facilities
Rating 10 - Excellent. 10 out of 30 reviews
10 - Excellent
10
Rating 8 - Good. 9 out of 30 reviews
8 - Good
9
Rating 6 - Okay. 8 out of 30 reviews
6 - Okay
8
Rating 4 - Poor. 2 out of 30 reviews
4 - Poor
2
Rating 2 - Terrible. 1 out of 30 reviews
2 - Terrible
1
Reviews
8/10 Good
ALAIN
23 Sept, 2025
Liked: Cleanliness, property conditions & facilities, communication
O
ALAIN
Stayed 1 night in Sep 2025
10/10 Excellent
Bernard
21 Sept, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Je n'avais pas reçu par sms le code d'accès.
Dès mon premier appel samedi matin, une charmante opératrice me l'a obligeamment fourni sur la base de mon nom.
Service impeccable, bravo !
Le logement est très propre et bien situé.
la literie est très bien.
Cependant, je déplore un problème d’acoustique .
On entendait les personnes sur le trottoir comme si la fenêtre était ouverte. (il faudrait poser l'entrée d'air acoustique qui manque)
Je n'ai jamais reçu de code pour accéder à l'appart-hotel (ni mail, ni sms) et aucun personne présente ou joignable sur place.
On se demande si c'est une arnaque !?
Chambre spacieuse, propre. Literie très confortable. Chambre sur cour calme. Seul bémol : il faudrait rajouter des rideaux ou stores à la fenêtre devant la salle de bain et sur les carreaux de verre car chambre beaucoup trop lumineuse dès le lever du jour
The wifi doesn't work. There is no elevator and it's really hard to move our stuffs up to the 3rd floor. But the location is very good as well as the room is quite good.
Concept curieux sans accueil.
Un peu petit pour un studio.
Un gros bémol sur l'insonorisation de tous côtés: voisins et rue.
Par contre très bonne literie et le centre ville très proche à pieds.
francisco
Stayed 1 night in Oct 2018
8/10 Good
Sigrid
5 Sept, 2018
Ein überzeugendes Konzept
Die Lage des Hotels ist sehr zentral mit einem öffentlichen Parkplatz direkt gegenüber. Da man mit Hilfe eines Codes ins Hotel und ins Zimmer kommt, braucht man unter Umständen gar keine Berührung mit dem Personal.
Das Zimmer war sauber, nicht sehr groß, aber mit allem Notwendigen ausgestattet, nebst einer kleinen Kücheneinrichtung zur Selbstversorgung. Tee und Kaffee für die jeweils erste Tasse waren vorhanden.
Kleiner Nachteil: kein Aufzug.
Das Preis-Leistungsverhältnis war prima.
Sigrid
Stayed 1 night in Sep 2018
6/10 Okay
Verified traveller
5 Aug, 2018
Liked: Cleanliness
Disliked: Staff & service
Il fait plus de 37 degrés dans la chambre pas de climatisation donc nous avons était obligés de laisser les fenêtres ouvertes toute la nuit. Il y avait énormément de bruit dehors donc’ous N’avons pas pu dormir
I didn’t even have to meet anyone. After paying, I was e-mailed a code to enter the building and my room. The room was charming and comfortable and in a great location. A market and all the interesting monuments were only a few steps away. The small kitchen was definitely a plus! My only complaint is that there was no air conditioning.
Pros: easy check in/out, great location, clean, stove, coffee maker, and mini fridge
Cons: no air conditioning; it can get pretty noisy in the daytime, but at night everything is quiet enough to get a good night’s sleep
L'appartement était très confortable et en plein centre de Troyes, ce qui est très pratique.
A noter : il n'est pas possible de demander à payer sur place, il faut payer en avance pour recevoir le code d'accès à l'immeuble et la chambre.Nous avons rencontré un problème à ce sujet, heureusement le gérant a été très réactif.
Appartement de charme, très propre et avec tout le nécessaire (cuisine, etc ...)
Point négatif : il donne sur la rue qui est très bruyante (fenêtre mal isolée).
Ustensiles cuisine largement suffisants. Très bien situé. Propre et bonne literie. Nous sommes très satisfaits de notre séjour dans cet hôtel. Seul bémol :coin douche /toilette un peu juste pour un grand gabarit. Le "cachet "de ce petit studio nous a agréablement surpris :ça change de l'uniformité des chaînes habituelles.
Regis
6/10 Okay
Patrick
27 Mar, 2018
Liked: Cleanliness, room comfort
Disliked: Staff & service
Prestation déplorable
Pas de personnel sur place. le code d’accès fournir avec la réservation erroné. Environ 1h30 avant d'avoir une solution avec SMARTAPPART de Lorient et HOTEL.COM.
Et encore merci à eux. Deux lettres de relance pour avoir un geste commercial, a ce jour rien.
A éviter.