Palms Tulum Luxury Hotel is located in Tulum City Center, a neighborhood in Tulum, and is near theme parks and near the beach. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Gran Cenote. Traveling with kids? Consider LabnaHa Ecopark Adventures and El Toh Ecopark. Spend some time exploring the area's activities, including golfing.
Take advantage of a golf course, a garden and dry cleaning/laundry services at Palms Tulum Luxury Hotel. In addition to car hire on-site and babysitting, guests can connect to free in-room WiFi.
Other perks include:
An outdoor pool with sunloungers
Free self-parking
Free bike hire, a round-trip airport shuttle (surcharge) and multilingual staff
A 24-hour front desk, a porter/bellboy and concierge services
Room features
All guest rooms are individually furnished, and offer comforts, such as furnished balconies and laptop-compatible safes, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
Down duvets, rollaway/extra beds (surcharge) and free cots/infant beds
Bathrooms with rainfall showers and designer toiletries
Wardrobes/cupboards, separate sitting areas and separate dining areas
Languages
English, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: WiFi (surcharge)
Parking and transport
24-hour return airport shuttle on request for a surcharge
Area shuttle (surcharge)
Beach shuttle (surcharge)
Free self parking on site
Things to do
Free bicycle rentals
Outdoor pool
Family friendly
Babysitting
Free cot
In-room full-sized refrigerator/freezer
In-room kitchenette
In-room microwave
Living room
Outdoor pool
Rollaway/extra bed (surcharge)
Separate bedroom
Separate in-room dining area
Conveniences
24-hour front desk
Luggage storage
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Porter/bellhop
Outdoors
Beach loungers
Beach towels
Garden
Pool loungers
Accessibility
No lift
More
2 buildings
3 floors
Built in 2013
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Down comforter
Free cot
Rollaway/extra bed (surcharge)
Bathroom
Bidet
Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels
Entertainment
32-inch LED TV with digital channels
Food and drink
Cookware, dishware, and utensils
Full-sized refrigerator/freezer
Hob
Kitchenette
Microwave
Room service
Separate dining area
Outdoor space
Furnished balcony
More
Air conditioning
Individual decor
Individual furnishings
Laptop workspace
Laptop-compatible safe
Living room
Safe
Separate sitting area
Policies
Check-in
Early check-in subject to availability
Early check-in is available for a fee
Check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Guests must contact the property in advance for check-in instructions and smart lock details; access will be through a private entrance
Access methods
Private entrance, smart lock
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
Cleaning fee: MXN 700 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
We should mention
This property does not have any lifts
No pets and no service animals are allowed at this property
Property is also known as
Palms Hotel Tulum
Palms Luxury
Palms Luxury Hotel
Palms Luxury Hotel Tulum
Palms Tulum
Palms Tulum Hotel
Palms Tulum Luxury
Palms Tulum Luxury Hotel
Tulum Luxury
Tulum Luxury Hotel
Palms Luxury Condo Hotel
Palms Tulum Condo
Palms Tulum Luxury Hotel Hotel
Palms Tulum Luxury Hotel Tulum
Palms Tulum Luxury Hotel Hotel Tulum
Frequently asked questions
Does Palms Tulum Luxury Hotel have a pool?
Yes, this property has an outdoor pool.
Is Palms Tulum Luxury Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Palms Tulum Luxury Hotel?
Self-parking is free at this property.
Does Palms Tulum Luxury Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request.
Palms Tulum Luxury Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Management was great in getting me settled in an providing instruction an directions on where I wanted to go. The hotel was clean an spacious. Only bad the internet an tv was down my last day there.
Wow what amazing staff, also spoke great English. We felt like we kind of had the best of two hotels with this because of the quick walk to the breakfast at another location. Also when our pool was being cleaned they would send us to the other hotel so we never had to wait. Huge room and very clean! Everyday!
We liked that the Front Desk Clerks were all very knowledgeable and super helpful with anything that we needed, from advice on cool things to do, tips on what types of transportation to use, and recommendations on good places to eat around town.
Apartment was lovely and cool before turning the air conditioning on. They had bikes we could use. Laundry place just around the corner. Beach a few kms away. Only downside was the shower didn’t have a curtain of any sort so the water went everywhere