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"Highly recommend this hotel for visiting Chichén Itzá. We stayed two nights and weren’t expecting a lot, but it is a new, very nicely decorated resort type hotel with nice pools, gym and pretty grounds. The food in the restaurant is very good and reasonably priced. It is a 10 minute drive to Chichen Itza so you beat the crowds. It is lovely to relax by the pool or on the balcony. "

"Hotel Chichen Itza was everything we were hoping for and more! Ideal location 5 min drive from the ancient city staying here is a much better option as opposed to getting bused in from Cancun or Tulum. You are able to wake early and beat the crowds who arrive around 10am. The included breakfast was also fantastic made to order eggs and fresh fruit. The actual property is secure, rooms were clean, parking was easy. The staff was extremely helpful in setting up a personal tour with a licensed guide. We had a private tour which included transportation ( to and from the hotel lobby), entry fee, plus the tour at a very reasonable price. Our guide was a local Mayan who didn’t just rush us along. But instead took the time to educate us and took his time explaining the entire site. Not just El Castillo. Highly recommend the hotel, and private tour."

"Beautiful spa like restful hotel - colonial style and one we’ve already stayed at and will come again. Gorgeous food too "

"La ubicación es sencilla poco lejos del centro pero el lugar está muy limpio se siente muy seguro la alberca y todo muy limpio , las personas que atienden muy amables . Nos gustó mucho casi la parte favorita del viaje "

"Very clean, staff was attentive and helpful, nice pool "

"Yes."

"No hot tub"

"El hotel es muy agradable ,el personal atento y servicial. La habitación muy cómoda y fresca "

"We've been traveling for 8 weeks, with 20 different locatiobs and hotels, and this is one of our favourites 😍 Quiet, great food, plenty of parking, 5 mins from.Chichen Itza. Lovely rooms, pool, great staff."