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Reviews of AC Hotel Torino by Marriott

4 out of 5
AC Hotel Torino by Marriott
Via Bisalta, 11, Turin, TO

Reviews

8.8

Excellent

Rating 10 - Excellent. 257 out of 473 reviews" "
Rating 8 - Good. 168 out of 473 reviews" "
Rating 6 - Okay. 32 out of 473 reviews" "
Rating 4 - Poor. 10 out of 473 reviews" "
Rating 2 - Terrible. 6 out of 473 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Alice

Liked: Cleanliness
Disliked: Staff & service
Very poor service got charged double.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend stay in Turin
The hotel is located in a historic area of Turin close to the Lingotto shopping centre which is part of the converted Fiat factory (the transformation is amazing and very eco-friendly). The spacious hotel lobby is light and welcoming and the rooms have plenty of space also. The service was outstanding and the staff went out of their way to help us with any questions. Public transport is easily accessible. The only aspects I would suggest are improved are the WiFi, the garden terrace and the Fitness facilities (the jacuzzi and steam bath weren’t available during our stay which was a shame as the downstairs area has a lot of potential).
Stayed 2 nights in Jun 2023

10/10 Excellent

Juan

Stayed 3 nights in May 2023

8/10 Good

Cato

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Akiko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with great service
I was happy about everything staying in this hotel. I will definitely come back.
Stayed 2 nights in Dec 2022

10/10 Excellent

Alex

Amazing Hotel & wonderful staff
Amazing hotel and fabiulius staff. We stayed for the ATP Finals Tennis. Would highly recommend and hopefully be back next year !
Stayed 2 nights in Nov 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value for money and welll located
short business trip
Stayed 5 nights in Oct 2022

10/10 Excellent

Ricardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent Hotel and Service
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay
Lovely location and hotel. We wanted to walk everywhere so this was the perfect location. Up to an hours walk to central Turin where all the shopping was. So many beautiful buildings to see on the way. There were also several local places too!
Stayed 3 nights in Jul 2022

10/10 Excellent

pervin bilginer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a comfortable stay I enjoyed the bath the rom
Stayed 6 nights in Mar 2022

10/10 Excellent

Bruce

Stayed 1 night in Oct 2021

10/10 Excellent

Abraham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really friendly and helpful!
Stayed 2 nights in Jan 2022

8/10 Good

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for business travel in the neighborhood
There isn't anything for tourists in the area, but I stayed here for a business trip, and it was a good experience. Hotel is clean and mostly well maintained. Room was spacious and the bathroom clean. There is a hotel restaurant, but the menu is limited and the choices did not appeal to me, so I did not try it. There is a subway stop a couple blocks away. A large shopping mall is one block away. There are many small local restaurants in the neighborhood. There is a supermarket one block away in the mall and a large Italian specialty market with several bars and restaurants within it. The hotel staff was helpful and spoke English, though the night staff less knowledgeable and fluent than the day.
Stayed 5 nights in Nov 2021

8/10 Good

Walter

Travelled with family
Close to the fair, but no shuttle. Nice rooms. Good service.
Stayed 1 night in Nov 2021

10/10 Excellent

Giorgio

Stayed 1 night in Oct 2021

10/10 Excellent

Jan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, modern rooms. A bit far from the city center but it’s easy to get there by subway in few minutes with a stop just 2 blocks away.
Stayed 1 night in Sep 2021

10/10 Excellent

Sophisticat, Maine

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Street Parking available if you’re lucky enough to find a spot.
Stayed 2 nights in Oct 2019

4/10 Poor

Robin

Travelled with family
Disliked: Staff & service
Catastrophic breakfast
The photos look quite good and as a business hotel just to stay for a few hours of sleep maybe not too bad. But the location is very desparate and the breakfast service was a catastrophy. 20 minutes before closing of the breakfast, staff was hesitant to fill up the requested egg and bacon serving plates. 20 minutes later they served my a personal plate with blackened bacon. Terrible service
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit difficult to find parking to check in. Once checked in, parking was simple.
Stayed 1 night in Sep 2019

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We’re staying 2 nights at the AC Hotel. Great breakfast, beutiful rooms equipped with everything needed. On the down side- the parking costs extra, and there wasn’t an option to order with breakfast so we had to pay at the hotel
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was in a quiet location with great access to the metro and shopping and restaurants
Stayed 3 nights in Sep 2019

10/10 Excellent

Zaheer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service from all staff especially Aymen at the front desk.
Stayed 2 nights in Aug 2019

10/10 Excellent

Genoveva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy business trip in Torino
Very nice service. Maybe the restaurant needs to provide larger vegetarian and healthy options. In breakfast there is too much sugar ! For extra beds confort can be improved particularly when reserving for adults.
Stayed 2 nights in Jun 2019

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eh in Turin ...
Hotel was fine. Area not the greatest -- at least from what I saw. WiFi was TERRIBLE.
Stayed 1 night in Jun 2019

10/10 Excellent

Pei Jie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Pei Jie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to metro and Eataly! Very nice deco and big rooms.
Stayed 1 night in Feb 2019

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC Turn Milan - pretty good!!!
The staff at the hotel is amazing from the front desk to the restaurant and housekeepers. The room was very clean and the beds comfortable. What was most striking was that the room was incredibly spacious. The breakfast was varied and delicious. There was eggs, bacon, delightful pastries, yogurt, fruit and delicious coffee brewed on the spot, even a decaf double expresso. I ate dinner at the restaurant one evening. Although the staff was wonderful, the meal was just so so. I would skip and head to a local restaurant next time I am in Turin but I will definitely say here. Oh! almost forgot ... the regular WIFI was slow. The high speed WIFI for Marriott members was perfect. Be sure to have your membership number when you register.
Stayed 2 nights in Feb 2019

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great staff and good transport links
Great hotel, clean, modern, well designed in a converted historic pasta factory! The staff were excellent, very helpful and welcoming. They organised a taxi to the airport for us at a fixed price. The location is good, if a little out of the centre, but you are only a short walk from the metro which will take you right to the centre in only a few minutes. Remember to buy a day ticket or a 7 day ticket. We really enjoyed our stay at the AC Hotel by Marriott in Torino and would happily recommend it to other visitors to the city,
Stayed 1 night in Jan 2019

10/10 Excellent

Mickael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

8/10 Good

togan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the most wonderful time in the hotel , the staff were super super , especially Sebastian in the restaurant and the young man on reception.
Stayed 3 nights in Dec 2018

6/10 Okay

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Turin
Thought it was a bit too pricey considering there's nothing around the area. I did like that I was able to get ice from the bar downstairs since ice seems to be scarce through Italy.
Stayed 4 nights in Oct 2018

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice building but...
Superb furniture and awesome building, but the gym is not well equipped (even about the towels!) as well as the spa. No bikes available, this is really a bad service.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally Good
I've been to this location before and had a pleasant stay. Nice patio / bar area. Great staff except for one grumpy older man that mans the bar. Gym and hot tub area nothing to write about.
Stayed 6 nights in Jun 2018

8/10 Good

CHRISTINE

Liked: Cleanliness, staff & service
Good Welcome
Wonderful front desk staff. They were very accommodating with our late arrival and made us feel welcome.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel
Fabulous Hotel, would be happy to return and recommend
Stayed 1 night in Nov 2017

8/10 Good

Rose, Malta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Hotel
Very pleasant hotel which though outside city centre is very close to the metro thus making it easy to travel to and fro. I would recommend this hotel though certain recreational facilities are lacking.
Stayed 3 nights in Oct 2017

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Rodrigo, Chile

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel in Turín neighborhood
Nice hotel in a neighborhood for locals. Huge room and comfortable bed, with parking inside the hotel. It's steps away from the subway and Eataly (italian gourmet market) Needs improvement on breakfast buffet and courtesy of the waiters. Nonetheless it's an excellent place to stay in Turin.
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel, good generous rooms, great breakfast.
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near shops and metro.
Everything was first class during our stay. From our initial arrival all staff were extremely helpful in greeting us,parking car etc.

10/10 Excellent

great hotel, k

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and clean hotel, in a quite neiberhood, plenty of restaurant and a small shopping mall in walking distance and with free parking. Only drawback is the breakfast is very basic and never change.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure, such a thoughtful and kind staff. Fantastic for meetings, family fun, whatever. I return every December just to enjoy Torino at xmas and eat my face off.

10/10 Excellent

J, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel! Very comfortable rooms, great breakfast, convinient transportation to the center of Turin

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Pleased with good sized room. Staff pleasant and helpful. Metro station close-by made moving around easy. Added bonus was Eataly almost next door. An excellent place to shop and eat.

8/10 Good

Tourist from US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel
Nice hotel, but far from Torino city center. Not easy walking distance.