"The biggest issue was misleading room details. We booked what was advertised as a double queen room, but the beds were clearly full/double size—I even measured to confirm. My 6'4" husband’s feet hung off the edge, which doesn’t happen with a true queen. The smaller pillows across the bed felt like an attempt to make the size difference less noticeable.
I brought this up to the front desk in person, and it was immediately denied. I’ve been purchasing beds to fit smaller spaces for over six years, so I know the difference in dimensions and appearance. These were not queen beds. It honestly felt like smaller beds were used to make the room seem less cramped, but that comes at the expense of two adults being able to sleep comfortably.
There were also major maintenance and safety concerns. The exterior back door key entry was completely broken—the cord was hanging out of the frame, and the missing lock had been filled with spray foam. That’s not a real fix and raises legitimate security concerns.
Customer service made things worse. The evening front desk employee didn’t answer the phone when we called multiple times to request a crib. Overnight/morning staff were disengaged—watching anime at the front desk and not acknowledging us when we came to check out around 4:30 AM.
Between the inaccurate room listing, poor upkeep, and lack of professionalism, this was a frustrating and disappointing stay."
"Basic hotel. Super hard bed but the front desk people were very friendly. The breakfast was sub-par because it was too salty and the cheese tasted like it was going off. Because of the hard bed, i am unlikely to stay again. "
Holiday Inn Express And Suites Sheridan South By Ihg
10/10 Excellent
"This is a brand new hotel that is super clean and nice! Only downside is it’s right off the interstate and you can hear every truck that goes by (about every 5 seconds). We could drown it out with the AC. Our room was so new the TV wasn’t hooked up. Luckily we didn’t need it."
Commune with nature and explore the great outdoors at Shell Falls during your travels in Shell. While you're in the area, wander around the natural setting.
Explore the great outdoors at Big Horn National Forest Visitor's Center, a lovely green space in Dayton. While you're in the area, wander around the natural setting.
Dayton Town Hall is just one of the places to see in Dayton, so why not enjoy the other things to explore during your travels? Discover the mountain views while you're in the area.
Story Hatchery and Visitor Center is just one of the places to see in Story, so why not enjoy the other things to explore during your travels? Amble around the area's parks or visit its monuments.
Explore the great outdoors at Wagon Box Battle Monument, a lovely green space in Story. Make some time to visit the monuments while you're in the area.
If you're planning to come to the area to visit Twin Lakes, take some time to see the rest of the sights while you're in town. If you're looking for a convenient place to stay, you could search for properties close to public transport so it's easy to get around.
If I need to cancel the hotel reservation for my stay near Twin Lakes, will I receive a refund?
Yes! Most room reservations are fully refundable if you cancel before the accommodation's cancellation deadline, which in most cases is within 24 or 48 hours of your arrival date. If you booked a non-refundable reservation, you might still have the option to cancel and receive a refund within a 24-hour period of your booking. Add dates, click "Search", then use the filter option "fully refundable" to view top deals close to Twin Lakes.