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"Great breakfast service, courteous staff and excellent location for folks coming for US visa services at the consulate. "

"This is one of the best hotels we have ever visited. The communication from the staff was so swift and efficient with Mr Adnan Asaz responding to my emails a few weeks prior to our visit with astonishing alacrity. A pick-up from the airport was waiting for us on arrival in Kolkata and on reaching the hotel many of the staff were there to great us including general manager Natasha. What a friendly hotel!"

"Lovely property. Dining options in the hotel are excellent."

"My most favorite place to stay in Kolkata every time I visit! The property is tastefully elegant in its decor, always clean, food is great, accommodations comfy, and the staff are par excellence in their service. "

"This was not our first trip to the Novotel. As a family of 5 we are looking for amenities, convenience, cleanliness, and value. And I must say that Novotel is 5 stars in all o these categories. I especially appreciate the friendliness of the staff. There is not a hotel in the world in this price range, in my humble experience, that can compare with Novotel Kolkata. We will definitely stay again. "

"This is a very beautiful historical property. The staff are so friendly and welcoming. Housekeeping was on top of making sure the room was clean along with water, tea, and coffee stocked daily. Bicky is amazing at taking care of the room and makes sure everything is perfect when he cleans the room. I highly recommend this hotel and look forward to staying again for future visits to Kolkata."

"Wonderful hotel with very comfortable rooms and fantastic staff. The only drawback is that it is about 8 km away from the city with limited surrounding amenities. However, with Uber, it’s easy to get around."

"Great customer Service , very reliable . Clean . "

"The key cards often did not work for the elevator or the room."