Travelodge UK, Upchurch hotels

"Really recommend "

"This is our second time here and again we loved the whole experience. Service is great, staff are friendly and it’s a lovely setting to relax. We made use of the outdoor pool facilities as the weather was lovely and then chilled out in the indoor pool area. All the food we had was lovely, and our room was beautiful and clean. "

"As always great place to stay with kids having fun in swimming pool. Lovely breakfast in the morning.thanks"

"Great place to stay, excellent customer service. Staff very helpful and friendly, very good breakfast included. Used to stay in a well know Inn but prices kept going up and parking got expensive. Wished we had known about this place before, ideal for our trips to London, thanks to everyone working there."

"Best location for hotel in Southend. Overall an excellent hotel , especially the family room is very good. The receptionist stored our baggage so we can go out and wonder about as we got there before the 3pm Check-in time. Also at check out time 12pm they stored our luggage in hotel so we can pick up later which was kind of them."

"Lovely hotel in gorgeous Canterbury. Friendly staff, nice room and good breakfast "

"The hotel is in a nice location but the conditions and services would need to tmprove. There should be air-conditioning and there should be a refrigerator in the room. Dining wise, they could improve efficiency by getting guests to get their own utensils and bringing used plates back to central location which is the practice in many hotels in their restaurants. Breakfast time should be consistent everyday and not change on weekends which cause confusion. Many restaurants provide coffee especially when they are open late for breakfast. "

"I’ve got to say the service was 10/10 and I think it was the assistant manager who went above and beyond to make sure everyone was happy and got everything they needed, will definitely be going back "

"Loveley size room but very dated. Bathroom was very shabby. Enjoyed sitting by the lake having a drink. Loverly hotel by the lake but in massive need of updating."