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"The pool and the rooms were great. The staff is very nice and helpful."

"This hotel is in a very beautiful area. Our room had a beautiful view of the lake and surrounding mountains and the room was beautifully decorated and very spacious. The breakfast buffet was great and included in our stay. There was only one restaurant on site and you pretty much had to get everything from the restaurant such as any snacks, wine, etc. That would be my only knock on the hotel. It would have been nice to have a little market nearby on the property or at least a vending machine. Otherwise, we have no complaints whatsoever. Great place."

"Always the very best service - the staff make you feel like home! The front desk manager, Robert, has been making me feel welcome since my first trip there in 2022. My wife loves the fragrance of the hotel. Thanks Falkensteiner! "

"Spa/pool amenities were great. Rooms were clean. Quiet in general. Restaurant/ service/food meet expectations. Friendly, and helpful staff. "

"Great hotel and perfect for the slopes. Unfortunately booked as pay on arrival but they take payment 1 month before directly off your credit card. So you lose the key points too. Very poor that thus website pass on the sensitive data. "

"Boris and Yesica were amazing staff. whether related to food, drink, assistance with the shuttle bus for skiing, they were so so helpful. both deserve our gratitude. they made our stay excellent. a really pleasant enjoyable palce. we're going back again."