Find Kid Friendly Hotels in Uster from S$104

"Definitely recommend this place. Location wise, it was convenient - 6 min walk to train station. There is also a tram stop a few steps away. Using a curtain to separate bedroom from bathroom takes some getting used to. We didn’t eat breakfast there as migros in the train station was super convenient and cheaper. "

"Excelente service! Thanks "

"Nothing to say "

"The Good: Silvan saved this review. He was friendly and went above and beyond to make our stay enjoyable. My son had a medication that needed to be refrigerated and he ensured that it was and that all staff knew about it so I could get it at any time. When we needed to be assigned a new room, he understood. He didn’t try to convince me I was wrong or fight me- he was just happy to make us happy. We thank you so much Silvan! The breakfast was also very good and coffee anytime you want it definitely a plus. They have the hospitality down! The location is great! Right next to the train station and easy walk to old town. The bad: When we first checked in we were given a family room on the old side of the hotel. It was horrific. Stains on the bed frame itself, a bathroom that the entire floor was the shower, and mold everywhere- I was afraid to touch anything. We were then given a room on the “renovated side” which although much cleaner didn’t have the extra bed we paid for! My husband and I had to share a queen size bed with our son. To top things off they give one pillow and it is too flat! We were not comfortable at all. I am still waiting on my partial refund for the fact that we paid for an extra bed for our son we never got. ***Note that renovations are going on next to the hotel and they start at 7am! Wish it was mentioned before we stayed. I know it is not something the hotel has control over so I do not hold it against them at all! I just wish we knew before hand. "

"Location is great but Very slow service. Bathroom toilet did not work for 3 days and after multiple requests nobody came to repair the issue "

"Friendly staff and very nice accommodations!"

"Not what I expected, floor is dirty in my room but location is good. Staff in the restaurant are great, concierge guy cranky pants. "

"Very close to the station and also to the shops and restaurants"

"Perfect location to airport and tram line into the city . If you get room 248 and U like planes you are in for a noisy treat. Overall a nice hotel "