Hiking
Check availability

Reviews of Hotel Vladimir Ústí nad Labem

3.5 out of 5
Hotel Vladimir Ústí nad Labem
Masarykova 36, Usti nad Labem

Reviews

7.0

Good

Rating 10 - Excellent. 14 out of 59 reviews" "
Rating 8 - Good. 17 out of 59 reviews" "
Rating 6 - Okay. 18 out of 59 reviews" "
Rating 4 - Poor. 7 out of 59 reviews" "
Rating 2 - Terrible. 3 out of 59 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

JUAN FERNANDO

Travelled with family
Didn't really stay there
Booked this hotel for a couple of nights to participate in the local half marathon, but the hotel transferred our reservation to the Clarion Congress hotel, which is actually quite good. The problem was that I wasn't told that the reservation was transferred, so we arrived late night trying to check in at the Comfort Hotel, only to find that the hotel was all dark and closed, with just a note on the main door saying that all reservations had been transferred to the Clarion. It was a bit of a scare actually, but once we contacted the Clarion, they gave us directions and helped us with our check-in, everything got better after that. Can't say much about the Comfort hotel really, only that we had a bad check-in experience.
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Fine for one night stay
Stayed here for one night during a recent work trip. Was an ok hotel, nothing special but you don't expect anything to special from the Comfort Hotel brand. The hotel itself is a large building and is clearly an older style building. Reception and hotel interior are dated but its kept clean. Rooms again are dated but comfortable bed and clean interior, combined with a cheap price nothing to complain about. One lift is currently being renovated so I would imagine it could be a bit of a wait to use it at peak times. There is free parking which is a little odd to get to, not sure if we found it or not but ended up parking at rear of hotel, no height restrictions if you go from the back road. Stay came with free breakfast which was pretty horrible to be honest and we left it. Its an ok hotel if passing through the area and you need somewhere to stay for just one night. Certainly not one for a holiday stay.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2018
Response from Veronika Harmachová, Front Office Manager on 1 Dec,2018
Dobrý den, velice Vám děkujeme za hodnocení našeho Comfort Hotelu Ústí nad Labem City***. Doufáme, že náš znovu poctíte Vaší návštěvou. S přáním příjemného dne, Veronika Harmachová

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with friendly staff, room was nice good night's sleep, made me a take out breakfast as was leaving early, only 15mins walk from train station,
Stayed 1 night in Jun 2018
Response from Veronika Harmachová, Front Office Manager on 25 Oct,2018
Dear guest, thank you very much for taking the time to write your personal review of your stay in our hotel. I am very pleased you enjoyed your stay and we will be very happy to welcome you again in the future. Best regards, Veronika Harmachová

10/10 Excellent

Barez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
I was on a sport International event and I chose this hotel according to the Championship organizer. It was good in general. Thanks
Stayed 6 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! Nice host great size room great condition I would go again
Stayed 2 nights in Aug 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Would not recommend the economy room
We booked the economy room - not good experience. Price was too high for the quality of the room.

4/10 Poor

Jim, London

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Convenient location, but offers little else.
A tired hotel, in need of a deep overhaul. My toilet broke 2 times, once in the middle of the night. No handy man on duty so I was offered another room to conduct my ablutions in. The shower was pathetic and it broke too. Panels fallen off where the heating radiators are around the windows. The staff do their best to put up with the tired condition of the hotel.

8/10 Good

PRAR, London

Liked: Cleanliness, staff & service, room comfort
It's fine
Stayed two nights. Had one of the unrefurbished rooms. Sort of shabby chic, but definitely needed a few touches to bring it up to scratch.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel, great views, but not 4 star!
A pleasant enough place, staff were very helpful, and efficient. Good views from the room (7th floor). Didn't stay in the room for other than washing / sleeping, for some the small selection of TV channels may be an issue. No tea / coffee facilities in the room as advertised on this page, but that is a rarity in Czecho. Wifi was was good. When the page said it was a 4 star hotel, that was definitely an exaggeration!

4/10 Poor

Steve, UK

Disliked: Cleanliness, property conditions & facilities, room comfort
Town Centre location - good for facilities access
Decent staff - breakfast area, breakfast food and bar area all fine but...rooms are terrible. They bear absolutely no resemblance to the pictures on your website. Very poor condition room, beds, décor and bathrooms. This is flagrantly misleading advertising and I would not stay there again

8/10 Good

Monika

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Petra

Travelled with group
Stayed 1 night in Feb 2020

6/10 Okay

siren Elise Dversnes

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2019

4/10 Poor

anders karmark pedersen

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Kira

Liked: Cleanliness, property conditions & facilities, room comfort
Fin hotel til pengene.
Hotel i ok tilstand. Morgenmad rimelig, men dårlig service. Tjenerne havde mere travlt med at tale med hinanden, end at sørge for, at der blev fyldt op i morgenbuffeten. Receptionisten var meget imødekommende og behjælpelig. Byen er absolut ikke noget særligt, men naturen er fantastisk.
Stayed 1 night in Aug 2019

2/10 Terrible

Boban

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Comfort Team on 20 Aug,2019
Dear Boban, on behalf of the Comfort Hotel Ústí nad Labem City team I would like to thank you for staying with us and sharing your opinion on our hotel and its services. Your personal opinion is very important for us as a source of further possible improvement. We are really sorry that you were not satisfied with the accommodation. We hope you will not be discouraged by this experience and will welcome you to our hotel again. Yours Sincerely, Comfort Team

8/10 Good

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Kristian

Liked: Cleanliness, staff & service, room comfort
Övernattning
Stayed 1 night in May 2019

6/10 Okay

Jürgen

Liked: Staff & service, room comfort
Im großen und ganzen noch ganz ok für den Preis.
Die Zimmer sind ganz ok. Dusche könnte in einen besseren Zustand sein. Brausekopf lässt zu wünschen übrig.
Stayed 1 night in Feb 2019
Response from Veronika Harmachová on 14 Mar,2019
Dear guest, thank you very much for taking the time to write your personal review of your stay in our Comfort Hotel Ústí nad Labem City. I am very pleased you enjoyed your stay and we will be very happy to welcome you again in the future. Yours Sincerely, Comfort Team

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2018

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018
Response from Veronika Harmachová on 1 Dec,2018
Dobrý den paní Gabrielo, velice Vám děkujeme za milé a pozitivní hodnocení našeho hotelu. Budeme se těšit na Vaši další návštěvu. S přátelským pozdravem, Veronika Harmachová

8/10 Good

Dana, Frankfurt

Liked: Cleanliness, property conditions & facilities, room comfort
Die Lage des Hotels mitten in der City von Usti ist top... das Zimmer war für 4 Nächte super, alles vorhanden (sogar ein kleiner Kühlschrank und Wasserkocher).... Personal am Empfang sehr freundlich und hilfsbereit.... Dagegen sah das Service Personal (beim Frühstück) am Wochenende, als wir dort waren, sehr gelangweilt aus... leider konnten die jungen Damen nicht ihre Füße heben, hatten offene lange Haare oder die Haare wurde erst im Barbereich vor Hotelgästen zusammen gebunden und kein lächeln im Gesicht
Stayed 4 nights in Oct 2018

6/10 Okay

Lubomír

Stayed 1 night in Aug 2018

6/10 Okay

Klavs

Liked: Cleanliness
Disliked: Property conditions & facilities
Ok til prisen
Lever op til prisen - rent, men slidt - ok for ophold på gennemrejse
Stayed 1 night in Jul 2018
Response from Veronika Harmachová on 16 Aug,2018
Dear Mr. Larsen, thank you for your feedback about accommodation in our Comfort Hotel Ústí nad Labem City***. Your review will help us to make a necessary changes for better experience in our Hotel. We will hope, that you will visit us again soon. We are looking for you visit. Best Regards, Veronika Harmachová

8/10 Good

rostyslav

Liked: Cleanliness, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zentrumsnah.
Alle wichtigen Einrichtungen in Usti n. L. sind bequem fußläufig zu erreichen. Das Hotel bietet einen guten Komfort. Das Frühstück ist sehr lecker. TV mit einigen deutschen Sendern vorhanden. Auch die Sauberkeit lässt nicht zu wünschen übrig. Das Personal stets freundlich und service orientiert. Für einen Kurzaufenthalt in Ústí empfehlenswert.
Stayed 1 night in Apr 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness
Goede ligging
Hotel ligt vlakbij tramhalte. Wel druk straat qua autoverkeer. Ontbijjt beetje karig en hotelkamer geen airco.
Stayed 1 night in Apr 2018

4/10 Poor

Jen, Gotha

Disliked: Cleanliness, property conditions & facilities, room comfort
Leider doch eher Hostel Niveau
Wir haben ein Economy Zimmer gebucht und es war furchtbar. Betten wie im Ferienlager, Bad so alt und unschön, dass noch nicht einmal jemand duschen wollte. Nur weg war früh unser erste Gedanke. Preislich 43 euro nicht empfehlenswert.
Stayed 1 night in Mar 2018

6/10 Okay

orsola

Liked: Cleanliness, staff & service
Hotel anni 80. La camera prenotata era molto scadente e alla reception mi hanno proposto l’upgrade della camera ad un prezzo scontato rispetto alla quotazione. La camera era ok anche se con la moquette la pulizia è quasi impossibile.... il bagno pulito, il personale gentile e disponibile, la colazione buona. Nel complesso giudizio medio buono
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Preis - Leistung gut
Rezeption gut, schnelle und umfängliche Abwicklung (auch Parkplatz) Zimmer schön hell, sauber, leider im Bad das Licht defekt. Für eine Nacht tat es die Handylampe auch...! Frühstück o.k. und für weniger als 70€ für 2 Personen zu empfehlen.
Stayed 1 night in Feb 2018

8/10 Good

Giuseppina

Liked: Cleanliness, staff & service
Buon rapporto qualità-prezzo, personale gentile
Abbiamo prenotato una camera economica, buon rapporto qualità/prezzo, il personale è stato molto gentile e disponibile, abbiamo avuto un contrattempo e abbiamo dovuto lasciare l'hotel per poi ritornare per fare il check-out, utilizzando la camera fuori dall'orario stabilito di check-out e non ci è stato addebitato nessun importo aggiuntivo.
Stayed 1 night in Nov 2017

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2017

6/10 Okay

Lisbeth, Danmark

Disliked: Property conditions & facilities, room comfort
Fint til en enkelt overnatning
Helt OK
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Degelijk hotel prima voor kort verblijf
Prima hotel om te pakken als je op doorreis bent,zou er zelf niet voor langere tijd heen gaan.
Stayed 1 night in Jul 2017

6/10 Okay

Jacob

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Meget gammel stil, ingen ac på værelset, bruseren var fastgjort med tape. Vi kunne ikke finde støv og der var helt rent sengelinned samt nye håndklæder..
Stayed 1 night in Jul 2017

10/10 Excellent

sanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kutna hora
Venlig engelsk talende personale
Stayed 1 night in Jul 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

6/10 Okay

Otto

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
So war es mal vor 30 jahren...
Alter Bau aus Sozialismus Zeiten, Zimmer Einrichtung genauso alt. Kein Hotel Restaurant ( Bis auf weiteres nicht in Betrieb!) Dafür eben preiswerter.
Stayed 1 night in Jul 2017

10/10 Excellent

Kjell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Härligt och billigt boende i Usti nad Labben
Vi bodde på den ännu inte renoverade delen av hotellet, men det var alldeles utmärkt. Avsaknad av AC fixades med öppet fönster och frukosten var alldeles enormt bra.
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Gutes Hotel in Zentrumsnähe.
Wir waren zum zweiten mal in diesem Hotel. Beim ersten mal hatten wir ein Economy-Zimmer gebucht. Dieses war unrenoviert und daher in einem sehr schlechten Zustand. Beim zweiten mal hatten wir ein Standard-Zimmer gebucht. Dieses war sehr sauber und gut ausgestattet. Für einen Kurzaufenthalt empfehlenswert. Hervorheben können wir das Fühstücksbuffee, sehr reichliche Auswahl und lecker.

8/10 Good

Jiri

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Sie haben zwei Arten vom Unterkunft. Im Internet kann man "Komfort Zimmer" günstig buchen. Die Zimmer sehen schlechter aus als im Hostel. Die Zimmer wurden seit 70er nicht erneuert. Dann bekommt man auf der Reception ein Angebot für 10EUR pro Nacht für Aufpreis renoviertes Zimmer zu bekommen. Renoviert wurde zwar vor 10 Jahren, aber es ging. 4* Hotel ist es jedenfalls nicht. Die renoviertes Zimmer können max.3* sein. Bei der Frühstück haben Sie mir Brot versucht 3x wegzunehmen während ich noch am Tisch gesesen habe.

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness