Hotels with Restaurants in Utica

"Room smelled - bed base broken and bed slanted. TV did not work, no light bulb in desk lamp. Desk chair arms broken, upholstered chair not in good shape. One thread bare washcloth for 2 people - one bath soap sliver provided - no way would it take care of a quick lather. I would not refer anyone to this establishment. The entry door also was damaged. Had it not been for graduation at Syracuse University I would have attempted to find another place to stay but had appointments to keep. Extremely disappointed and upset "

"Overall it was a nice stay. It's an older building so some things were to be expected. The tub wasn't draining but maintenance took care of it right away. The room was clean but the desk and chair needed to be wiped down. The heat knocked a little but it was nice and warm. The staff was friendly and accommodating and we were able to bring our dog along, so that was a big plus. "

"It smelled like smoke in our non-smoking room."

"Average hotel, it was clean and front desk people were amazing. Centrally located. Downfall which is why it’s a 1 star, went to work- came back and housekeeping cleaned my room and threw everything out clothes, medications, cosmetics ALL of my personal belongings. House keeping admitted to them they did throw half of it out but not the rest. Hotel manager said they would view the footage and call me with resolution, no phone call at all. I was giving them a chance before I did a review. No refund or anything. Our company uses this hotel a lot for business and will no longer due to these issues"

"We actually had a bad experience there. The bathtub was clogged up. There was no body wash and they took a long time to take care of issues they came twice and problem was not resolved"

"Room was well cleaned. Staff was friendly and quick to respond. Ample parking. Just some observations: The rooms were clean and the bed comfortable, but the layout made it difficult to hang cloths up and there were no hangers in the room (staff provided them upon request). It seemed the bathroom was recently remodeled but the bathtub needed reglazing. Overall everything lived up to expectations. "

"Breakfast was okay."

"👍"

"Nice casino but for 360 a room it was terrible. No keurig k cups not bottled waters no microwave no fridge no extra amenities. The room was small sub par for 360 dollars the vending machine didn’t work if I needed a drink. The water was cold didn’t even take a shower or fleshing up as I was there for a concert. Very very very dissatisfied"