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Customer service was just excellent! I’d recommend this hotel stay to anyone visiting Vadodara. I was very pleased with every staff there! I’ll def book you guys on my next stay! Loved the breakfast on the second floor and 24x7 service! Thank you for providing such wonderful services!
Gira
Stayed 3 nights in Feb 2024
Response from Neil James on 6 Apr,2024
Dear Guest Namaste!It has been our pleasure to welcome you at Courtyard Marriott Vadodara and we thank you for sharing feedback about your visit with us.It is heartening to know that you love, appreciated and have memories of your stay. It is always a pleasure for us to make our guests feel welcomed and taken care of.We hope to see you back soon.Kind Regards,Neil JamesGeneral ManagerCourtyard Marriott Vadodara.
Dear Shekhar,Namaste!We are delighted to learn about your wonderful experience at the restaurant and that you enjoyed the hotel and its facilities. It is heartening to know that you loved and appreciated the professionalism of the staff at our hotel. It is always a pleasure for us to make our guests feel welcomed and taken care of.We thank you for your recommendation and look forward to welcoming you again soon.Neil JamesGeneral ManagerCourtyard Marriott Vadodara
10/10 Excellent
Avinash
6 Jan,2024
Avinash
Stayed 2 nights in Jan 2024
Response from Neil James on 6 Apr,2024
Dear Avinash,Namaste !!Thank you for taking for your valuable feedback. We greatly appreciate your positive feedback and are thrilled to hear that you had an excellent experience during your stay. We hope to have the pleasure of welcoming you back at the Courtyard by Marriott Vadodara in the future for another outstanding experience.Neil JamesGeneral ManagerCourtyard Marriott Vadodara.
Dear Dinty,Namaste !!Thank you for taking for your valuable feedback. We greatly appreciate your positive feedback and are thrilled to hear that you had an excellent experience during your stay. We hope to have the pleasure of welcoming you back at the Courtyard by Marriott Vadodara in the future for another outstanding experience.Neil JamesGeneral ManagerCourtyard Marriott Vadodara.
Dear Shavetakumari,Namaste !!Thank you for taking for your valuable feedback. We greatly appreciate your positive feedback and are thrilled to hear that you had an excellent experience during your stay. We hope to have the pleasure of welcoming you back at the Courtyard by Marriott Vadodara in the future for another outstanding experience.Neil JamesGeneral ManagerCourtyard Marriott Vadodara.
No room for driver to stay .
Toiletries are extremely heavy with chemicals & lots of plastic packaging .
Water can be served in glass bottles , rather then plastic bottles
Vipul
Stayed 1 night in Dec 2023
Response from Neil James on 6 Apr,2024
Dear Vipul,Thank you very much for choosing stay with Courtyard By Marriott, Vadodara and taking the time to share your experience!We make every effort to ensure your visit is a truly inspired one and it is extremely disheartening to know that we were not able to create an inspirational experience during your recent visit with us.May I please request you to treat this incident in isolation and not a true reflection of our bespoken hospitality services. We assure you that we have taken the necessary corrective action to ensure a seamless experience.Thank you for your feedback and is a pleasure for us to be at your service. We implore you to provide us with another opportunity to showcase and deliver the true experience.Kind Regards,Neil JamesGeneral ManagerCourtyard Marriott Vadodara
10/10 Excellent
Deepak
25 Dec,2023
Deepak
Stayed 1 night in Dec 2023
Response from Neil James on 6 Apr,2024
Dear Mr Deepak,Namaste !!Thank you for taking for your valuable feedback. We greatly appreciate your positive feedback and are thrilled to hear that you had an excellent experience during your stay. We hope to have the pleasure of welcoming you back at the Courtyard by Marriott Vadodara in the future for another outstanding experience.Neil JamesGeneral ManagerCourtyard Marriott Vadodara.
Dear Nikesh,Namaste !!Thank you for taking for your valuable feedback. We greatly appreciate your positive feedback and are thrilled to hear that you had an excellent experience during your stay. We hope to have the pleasure of welcoming you back at the Courtyard by Marriott Vadodara in the future for another outstanding experience.Neil JamesGeneral ManagerCourtyard Marriott Vadodara.
10/10 Excellent
Vijay, Morgan Hill
Travelled with family, Business traveller
7 Sept,2023
The team was great. Good hospitality
Vijay
Stayed 2 nights in Sep 2023
Response from Neil James on 6 Apr,2024
Dear Guest Namaste!It has been our pleasure to welcome you at Courtyard Marriott Vadodara and we thank you for sharing feedback about your visit with us.It is heartening to know that you love, appreciated and have memories of your stay. It is always a pleasure for us to make our guests feel welcomed and taken care of.We hope to see you back soon.Kind Regards,Neil JamesGeneral ManagerCourtyard Marriott Vadodara.
Dear Mr. Padmanabhan,Thank you for your heartwarming review! We're thrilled that our friendly staff made your stay exceptional. Your kind words motivate us to maintain our commitment to exceptional service. We can't wait to welcome you back for more memorable experiences.
10/10 Excellent
Dineshkumar
26 Feb,2023
Dineshkumar
Stayed 2 nights in Feb 2023
Response from Neil James on 13 Jun,2023
Dear Mr. Kumar,Namaste !!Thank you for taking for your valuable feedback. We greatly appreciate your positive feedback and are thrilled to hear that you had an excellent experience during your stay. We hope to have the pleasure of welcoming you back at the Courtyard by Marriott Vadodara in the future for another outstanding experience.
Excellent property, booked at Taj for 3 nights checked out within 1 hour and came to courtyard and was perfect I didn’t miss home with the cleanliness and the staff.
Harshal
Response from Neil James on 13 Jun,2023
Dear Mr. Harshal,Namaste !!Thank you for your wonderful feedback! We are delighted to hear that you had an excellent experience at Courtyard by Marriott Vadodara, It's great to know that you found our hotel to be a perfect choice and that you felt right at home with the cleanliness and the hospitality of our staff.At the Courtyard by Marriott Vadodara, we strive to provide our guests with a comfortable and welcoming environment, and we are thrilled that we were able to meet your expectations. Cleanliness is one of our top priorities, and we take pride in maintaining a high standard throughout the hotel.Thank you once again for choosing to stay with us. We look forward to welcoming you back to the Courtyard by Marriott Vadodara for another outstanding experience in your next visit. Warm Regards,Neil JamesGeneral ManagerCourtyard Marriott Vadodara.
Chef Ravi was the best! Enjoyed the meals very much.
Reem
Stayed 3 nights in Nov 2022
Response from Neil James on 13 Jun,2023
Dear Mr. Reem,Namaste !!Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed your meals and had a fantastic experience with Chef Ravi. Providing delicious and memorable dining experiences for our guests is always our aim, and we are delighted that Chef Ravi exceeded your expectations.We will make sure to share your kind words with Chef Ravi and our culinary team. They will be thrilled to know that their efforts and culinary skills made your dining experience enjoyable. Once again, thank you for your kind words. We look forward to the pleasure of serving you again soon and providing you with another delightful dining experience.
Dear Mr. Rajdeep,We greatly appreciate your positive feedback and are thrilled to hear that you had an excellent experience during your stay. Providing exceptional service and creating a memorable stay for our guests is always our goal, and we are glad that we were able to meet your expectations. Once again, thank you for your feedback. We hope to have the pleasure of welcoming you back.
Dear Gautam,Namaste !!Thank you for taking for your valuable feedback. We greatly appreciate your positive feedback and are thrilled to hear that you had an excellent experience during your stay. We hope to have the pleasure of welcoming you back at the Courtyard by Marriott Vadodara in the future for another outstanding experience.Neil JamesGeneral ManagerCourtyard Marriott Vadodara.
Dear Maya,Namaste !!Thank you for taking for your valuable feedback. We greatly appreciate your positive feedback and are thrilled to hear that you had an excellent experience during your stay. We hope to have the pleasure of welcoming you back at the Courtyard by Marriott Vadodara in the future for another outstanding experience.Neil JamesGeneral ManagerCourtyard Marriott Vadodara.
We did not have pleasant experience while checking. We carry electronic copies of our passports and they did not want to accept. They wanted passport and Indian visa copies. This was not mentioned in booking. At one point we were ready to walk out and look for another hotel.
Zahera
Stayed 1 night in Sep 2022
Response from Neil James on 6 Apr,2024
Dear Zahera,Thank you very much for choosing stay with Courtyard By Marriott, Vadodara and taking the time to share your experience!We make every effort to ensure your visit is a truly inspired one and it is extremely disheartening to know that we were not able to create an inspirational experience during your recent visit with us.May I please request you to treat this incident in isolation and not a true reflection of our bespoken hospitality services. We assure you that we have taken the necessary corrective action to ensure a seamless experience.Thank you for your feedback and is a pleasure for us to be at your service. We implore you to provide us with another opportunity to showcase and deliver the true experience.Kind Regards,Neil JamesGeneral ManagerCourtyard Marriott Vadodara
The hotel is new but if you know take careful of the service you will see customers going to other places
JOSE
Stayed 1 night in Feb 2024
Response from Neil James on 6 Apr,2024
Dear Jose,Thank you very much for choosing stay with Courtyard By Marriott, Vadodara and taking the time to share your experience!We make every effort to ensure your visit is a truly inspired one and it is extremely disheartening to know that we were not able to create an inspirational experience during your recent visit with us.May I please request you to treat this incident in isolation and not a true reflection of our bespoken hospitality services. We assure you that we have taken the necessary corrective action to ensure a seamless experience.Thank you for your feedback and is a pleasure for us to be at your service. We implore you to provide us with another opportunity to showcase and deliver the true experience.Kind Regards,Neil JamesGeneral ManagerCourtyard Marriott Vadodara
Dear Guest Namaste!It has been our pleasure to welcome you at Courtyard Marriott Vadodara and we thank you for sharing feedback about your visit with us.It is heartening to know that you love, appreciated and have memories of your stay. It is always a pleasure for us to make our guests feel welcomed and taken care of.We hope to see you back soon.Kind Regards,Neil JamesGeneral ManagerCourtyard Marriott Vadodara.
Magnifique accueil et service ainsi que les chambres
Jose Carlos
Stayed 3 nights in Oct 2023
Response from Neil James on 6 Apr,2024
Dear Jose,Namaste!It has been our pleasure to welcome you at Courtyard Marriott Vadodara and we thank you for sharing feedback about your visit with us.It is heartening to know that you love, appreciated and have memories of your stay. It is always a pleasure for us to make our guests feel welcomed and taken care of.We hope to see you back soon.Kind Regards,Neil JamesGeneral ManagerCourtyard Marriott Vadodara.
The Hotel is good! But the people make it TOP!
Thank you: Sudhandhu, Vishwaya, James, Chef Ravi, Bani and all the others.
See you next time!
Mihai
Stayed 1 night in Jul 2023
Response from Neil James on 12 Aug,2023
Dear Mr. Mihai,Greetings from Courtyard by Marriott !!We are delighted that you enjoyed your stay at our hotel! While we take pride in our accommodations, it's our exceptional team that truly makes the difference. Sudhandhu, Vishwaya, James, Chef Ravi, Bani, and our entire dedicated staff appreciate your kind recognition. Your appreciation fuels our commitment to excellence. We eagerly await your return for another wonderful experience.
I am coming here regularly since more than 1 year. Never disappointed. If something goes not perfect it get immediately fixed.
Great Hotel and great people meanwhile knowing them almost personally. 😃
Mihai
Stayed 1 night in Jun 2023
Response from Neil James on 12 Aug,2023
Dear Mr. Mihai,Thank you for your unwavering support over the past year! We're thrilled to have you as part of our hotel family and are delighted that your experiences have been consistently enjoyable. Your kind words inspire us to continue delivering excellence. Looking forward to many more wonderful moments together!