View from property
Check availability

Reviews of Fairfield by Marriott Vadodara

4 out of 5
Fairfield by Marriott Vadodara
RC Dutt Road, Alkapuri, Vadodara, Gujarat

Reviews

9.0

Wonderful

Rating 10 - Excellent. 10 out of 12 reviews" "
Rating 8 - Good. 0 out of 12 reviews" "
Rating 6 - Okay. 0 out of 12 reviews" "
Rating 4 - Poor. 1 out of 12 reviews" "
Rating 2 - Terrible. 1 out of 12 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amul

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean convenient and comfortable
Stayed 3 nights in Apr 2024
Response from Vivek Sharma on 11 Apr,2024
Dear Guest,Thank you for leaving us such an excellent review. We are extremely delighted to know that you loved your experience; our team will definitely be happy to hear of this.We put customer experience and satisfaction as our priority, and your review reaffirms the hard work the team has put in.We look forward to seeing you again.Warm Regards,Fairfield by Marriott Vadodara

10/10 Excellent

Pradeep

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food
Stayed 1 night in Mar 2024
Response from Vivek Sharma on 12 Mar,2024
Dear Pradeep,On behalf of the Teal team, thank you for the awesome review! Our team works very hard to create good experiences for our customers and we’re happy to hear that we hit the mark.Its customers like you that makes it all worth it. We’ll be happy to serve you again!Warm Regards,Fairfield by Marriott Vadodara

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean good service
Stayed 1 night in Feb 2024
Response from Vivek Sharma on 8 Mar,2024
Dear Sam,Thank you for taking out the time to give us your feedback. We are pleased to know that you had a positive experience with our service department. Our aim is to satisfy our customers and we are delighted that you enjoyed your experience and we look forward to seeing you again.Warm regards,Team Fairfield by Marriott Vadodara

10/10 Excellent

Abhishek

Stayed 1 night in Feb 2024
Response from Vivek Sharma on 21 Mar,2024
Dear Abhishek,Thank you for your review, it is truly appreciated. We look forward to welcoming you back and thank you for choosing us.Warm regards,Team Fairfield by Marriott Vadodara

10/10 Excellent

Binta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area
Stayed 3 nights in Dec 2023
Response from Vivek Sharma on 22 Feb,2024
Dear Guest,On behalf of the Fairfield by Marriott Vadodara team, thank you for the awesome review! Our team works very hard to create good experiences for our customers and we’re happy to hear that we hit the mark.Its customers like you that makes it all worth it. We’ll be happy to serve you again!Warm Regards,Team Fairfield by Marriott Vadodara

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bad experiences which ruined our stay.
Overall our stay was very good. The team and managers at front desk reception where exceptionally brilliant. Nothing was too much trouble. The manager of restaurant Ritesh was also excellent and his serving team. We had a very bad experience one morning at breakfast. Which we raised, along with 5 other groups/guest tables. The man in question was called Niraj, who was supervising restaurant that morning. We all saw that he could not manage the team or guests. When anyone complained he disappeared into the back for 10 minutes at a time. He also spoke back to a guest and told him to fetch food himself if available at the back. The food dispensers were always less than a quarter full. The Massala tea was always cold or not available. On the last day at breakfast Niraj approached me and asked me to make a statement on a blank piece of paper to say I was happy with service. This is what shocked me even more. To approach a guest in this manner is beyond unacceptable. I refused! He was clearly scared. We’ve stayed in many Marriott’s and this time we were unhappy for the first time. But we felt we needed to keep a smile on our faces otherwise our time in Vadadora would be completely spoilt. We didn’t feel like eating in the restaurant after this, even though the offer of a complimentary lunch was offered by Ritesh. 2: one morning despite a do not disturb sign being on - laundry boy knocked /rang 3 times and woke us up. We did not request laundry. This was such bad service.
Stayed 4 nights in Nov 2023
Response from Vivek Sharma on 8 Nov,2023
Dear Guest,Thanks for letting us know about your concerns – please accept our sincere apologies for any inconvenience caused during your recent visit here with us! Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of your expectations. We have shared your feedback with the Restaurant Team so we can do our best to ensure this does not occur again. Our team is now looking into what precisely happened & aims at rectifying the situation as soon as possible – let’s also talk over a call on 02656819999 or +916358871010 if needed so that no stone is left unturned in addressing this concern properly!Sincerely,Team Fairfield by Marriott Vadodara

10/10 Excellent

Anil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food was average. Everything else excellent
Stayed 1 night in Jun 2023
Response from Team Fairfield by Marriott Vadodara on 4 Aug,2023
Dear Anil,Thank you for taking out the time to give us your feedback. We are pleased to know that you had a positive experience with our service department. Our aim is to satisfy our customers and we are delighted that you enjoyed your experience and we look forward to seeing you again.Warm regards,Team Fairfield by Marriott Vadodara

10/10 Excellent

Accounts

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
I enjoyed the stay at this hotel. Staff was friedly and experiance was great.
Stayed 1 night in Jan 2023
Response from Team Fairfield by Marriott Vadodara on 21 Mar,2023
Namaste, Thank you for taking out the time to give us your feedback. We are pleased to know that you had a positive experience with our service department. Our aim is to satisfy our customers and we are delighted that you enjoyed your experience and we look forward to seeing you again.Warm regards,Team Fairfield by Marriott Vadodara

2/10 Terrible

Jagannath

Travelled with family
Disliked: Property conditions & facilities, room comfort
Beware
Unlike of Marriott brand they cheated by giving a small room which was smaller than their standard room. Most of things in Bathroom were falling apart, semi cooked or uncooked food being served. I won’t rate more than 3
Stayed 1 night in Dec 2022
Response from Vivek Sharma on 8 Mar,2024
Dear Jagannath,Thank you for considering us. Your experience with us was not up to our standard.Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of your expectations. We have shared your feedback with the team so we can do our best to ensure this does not occur again. Once again, thank you for taking the time to share your experience. We hope to see you again. Feel free to let us know if there is anything we can do to make your next visit a memorable one.Sincerely,Team Fairfield by Marriott Vadodara

10/10 Excellent

Koshali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good value for money hotel Good breakfast spread
Stayed 5 nights in Sep 2022
Response from Sudhanshu Singh on 7 Nov,2022
Namaste, Greetings from Fairfield by Marriott, VadodaraThank you for your valuable feedback. Do come back again as we look forward to welcome youWarm Regards,Team Fairfield by Marriott Vadodara

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and service. Hotel is convenient location and clean. Restaurant food is great as well
Stayed 8 nights in Aug 2022
Response from Vivek Sharma on 8 Mar,2024
Dear Guest,Thank you for taking out the time to give us your feedback. We are pleased to know that you had a positive experience with our service department. Our aim is to satisfy our customers and we are delighted that you enjoyed your experience and we look forward to seeing you again.Warm regards,Team Fairfield by Marriott Vadodara

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another sanctuary in Baroda / Vadodara
Stayed 1 night in Jun 2022
Response from Vivek Sharma on 8 Mar,2024
Dear Guest,Thank you for taking out the time to give us your feedback. We are pleased to know that you had a positive experience with our service department. Our aim is to satisfy our customers and we are delighted that you enjoyed your experience and we look forward to seeing you again.Warm regards,Team Fairfield by Marriott Vadodara