Fatehgunj Road, Next to Parsi Agiari, Fatehgunj, Vadodara, Gujarat
Reviews
7.8
Good
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Check In Team followed up to confirm arrival time and were ready when I reached so that check in was very quick. Request for extension of check out time was handled well and the front desk were very helpful. Overall, stay was excellent and this would be the hotel of choice for my future visits to Vadodara
Radhakrishnan
Stayed 1 night in Jul 2019
6/10 Okay
TEJAS
16 May,2019
Liked: Staff & service
TEJAS
Stayed 1 night in May 2019
10/10 Excellent
M S, pune
9 Sept,2018
Business hotel
Nice ambience. Centrally located. Good breakfast. Friendly staff. Efficient check in n out. Clean neat rooms.
M S
Stayed 1 night in Aug 2018
Response from Mangesh on 11 Sept,2018
Dear Mr. Jaiswal, Greetings from Hotel Suba Elite, Vadodara , Gujarat !! Thank you for sharing such a wonderful, detailed review of your stay with us. We appreciate your time in writing to us. We are delighted by your comments and glad that you loved our facilities and services. As you know we aim to provide the finest personal service to our guests, it is always gratifying to receive such wonderful feedback for our Team efforts . I once again thank you for sharing your experience with us and look forward to welcoming you back very soon
Never have I ever been so frustrated and angry with any hotel stay. I stayed alone in a single occupancy room. My wife is a local resident who was staying at her brother's place in the city for the time being. When she wanted to visit me; to help me pack for our departure the next day; I was asked to provide Certificate Of Marriage. The manager on site called me and said there's a "female visitor" to see me and it is against hotel policy. WHAT ?!
I had stayed at the Gateway Hotel (another local hotel) for five days prior to this. Not a single person ever asked anything about any of the persons who visited me including my wife.
I understand asking for the ID is necessary, but what kind of a hotel asks for marriage certificate?
What reasonable person carries certificate of marriage with them when they travel?
What a person does in his/her private space inside their room should be their own business and the hotel should be professional about asking for ID and documents.
Highly disappointed. Will advise not to book this hotel. Insulting and rude manager who does not have a clue about customer service.
Faizan
Response from Hotel Suba Elite on 23 Feb,2018
Dear Mr.Faizan, Greetings from Hotel Suba Elite, Vadodara , Gujarat !! Thank you for sharing such a wonderful, detailed review of your stay with us. We appreciate your time in writing to us via Expedia. We APOLOGIES that we couldn't able to make your stay comfortable as concern to above comments given by you, but as per hotel visitor policy we have followed the same but, We will surely work on it for your future booking. As you know we aim to provide the finest personal service to our guests, I once again thank you for sharing your experience with us and look forward to welcoming you back very soon ! Please write directly to us for any assistance or information you may have. Warm Regards,