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"An outstanding hotel. The only one to stay in when in Valparaiso. Hotel is charming as it’s in a palace. It’s been beautifully retrofitted to meet travelers’ expectations. We had a very generously proportioned room with a charming view of the city. The spa, especially the Japanese-style hot tub was a very welcome treat after climbing the many city staircases! The breakfasts were outstanding with a great choice of offerings including eggs, bacon, cereals , homemade jams, jellies, breads, croissants—the works! Extremely pleasant terrace for afternoon relaxation or sunset drinks. The staff was one of the most charming we’ve ever had the pleasure of meeting. They recommended restaurants and found us an excellent car service for our trip to Santiago. They sought to make our stay outstanding and they succeeded. "

"Clean room, nice service. Just to be there it's an experience itself "

"Wonderful staff. Very cool. Great value. Clean and simple. "

"Fantastic hotel. Simple as that. "

"Todo bien. No es un hotel de lujo, pero la pieza era bonita y cómoda. La ubicación es excelente para salir a pasear por el cerro. El desayuno rico y el personal amable. "

"+: bed was super comfy, good sheets, the AC working well, spacious enough for 1 or 2 people. I liked the breakfast. -: if arriving before check-in, you have nowhere to go as all communal areas are “under cleaning”. The room itself wasn’t super clean, dust and hair in many places. The double bed room I had was okay but a lot of fixing needed. Wifi was quite spotty, sometimes working, sometimes not. Weak if you’re not in the middle of the hostel. I had hot water in the shower maybe 1-2 showers out of 5. Also there is zero atmosphere: there is a beautiful rooftop but nothing is organized, nothing to do in the hostel. In the evening, there is quite a loud pop music going on but nothing happening. Plus, communal areas are not climatised, so very hot area but with loud music… Nothing super bad but most of the things are not enough."

"The staff was super friendly and helpful. Fernando gave us lots of recommendations for restaurants, where to walk, and tips to stay safe. "

"Great location and the staff is charming. "

"Clean room and usefully equiped."