We arrived around 4 pm and the room wasn't ready. When we finally got a room, a guy was still painting the wall, the phone was removed from the room, there is no cabinet to hang clothes, the heating only blows cold air, nobody was available to help us with luggage and we had to maneuver the trolley up to our room ourselves. Worst hotel experience and most expensive rate I paid in a while. Location is right in the middle of busy intersecting highways, which was not safe to walk out to find a store or restaurant. Restaurant in the hotel has terrible and slow service.