Universal Resorts, Velassaru hotels

"Staff was very accommodating "

"Staffs were awesome helping us from the time we are landed to the hotel and transfer to sea plane great jobs👍👍👍"

"Overall, it was a lovely resort with wonderful staff. We really enjoyed our stay. It's especially wonderful as it's adults only, so quiet & peaceful. Almost everything was fantastic. Great things about the resort: 1) The staff were super nice & helpful 2) The room was great & clean with an amazing view 3) The pools were nice (water could have been a bit warmer) 4) Beach was nice 5) Though way oversalted, the food was really good. If they were to use 1/10 the amount of salt, the food would be perfect. The only somewhat negative things were: 1) I did get a mild case of food poisoning, though the food was great aside from that & being very very very oversalted. 2) I didn't realize the jacuzzi tub on the deck of the overwater bungalow was not an actual hot tub but, rather, a tub you manually fill with water. 3) Though they have notices & signs all over about environmental steps they take, for some reason, every day there were machines running that really polluted the air. So, it was not enjoyable to try to relax at the beach & breathe in fumes. One day a worker was even driving some sort of machine that was putting a horrible thick smoke into the air. 4) One day, workers had a huge plastic pipe -one end in the ocean & the other on the beach in order to reroute sand & restructure the beach resulting in noise &, worst of all, destroying the beautiful clear water we had been enjoying-made the water super cloudy that day. 5) Requiring no shoes in a restaurant & game room awful."

"We had an absolutely brilliant family holiday for a week over New Year! Everything was so easy, with special thanks to our hotel ‘connector’ who organised all of our wishes and was super responsive! No ask was too much. The food options were excellent, hotel comfortable and family friendly…. With something to do for all ages. The staff were some of the friendliest I’ve come across in luxury hotels and paid attention to all the fine details. The New Years Eve gala was quite impressive - the largest spread of all types of food, from grilled lobster, crab and oyster bar, sushi, Indian, freshly made papaya salad to name a few!! The band and fireworks were fantastic and the service was excellent for such a large event. Thank you to all of the staff who made our stay so fabulous and memorable!"

"Wonderful stay. Super friendly staff and super clean room"

"Amazing,amazing,amazing!!!"

"Great room, service, food and amenities for a restful vacation."

"Feeling relaxed after the holiday ! Really enjoyed our stay and the courteous staff made it an unforgettable experience "

"Kurumba was everything I imagined and so much more. The staff were incredibly courteous, the room was spotless, and the open bathroom was hands down my favorite part of the bungalow we stayed in. Huge shout-out to the water sports team, and to all the wonderful people we met along the way. Truly an unforgettable experience."