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Hotel Acuario de Veracruz

3.0 star property
Colonial hotel with 24-hour front desk and outdoor pool

Choose dates to view prices

Photo gallery for Hotel Acuario de Veracruz

Outdoor pool, pool umbrellas
Restaurant
Reception
Exterior
Desk, blackout curtains, bed sheets

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Room service
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, bed sheets

Standard Room, 1 King Bed

Highlights

Individually furnished
Air conditioning
TV
Pillow menu
Blackout curtains
Down duvet
Pillow-top bed
Premium bedding
  • 20 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Desk, blackout curtains, bed sheets

Standard Double Room, 2 Double Beds

Highlights

Individually furnished
Air conditioning
HDTV
Pillow menu
Blackout curtains
Down duvet
Pillow-top bed
Premium bedding
  • 20 sq m
  • Sleeps 6
  • 2 Double Beds
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About the area

Map
Velencia No. 225, Col. Ignacio Zaragoza, Veracruz, VER, 91910

What's nearby

  • Veracruz Aquarium - 15 min walk - 1.3 km
  • Plaza Mocambo Veracruz - 3 min drive - 3.0 km
  • University of Veracruz - 3 min drive - 2.6 km
  • Plaza Las Americas Shopping Mall - 5 min drive - 5.6 km
  • World Trade Center Veracruz - 6 min drive - 6.0 km

Getting around

  • Veracruz Central Station - 11 min drive
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 25 min drive

Restaurants

  • ‪La Cata, Wine Bar & Cocina - ‬2 min walk
  • ‪Brasas Asadero - ‬3 min walk
  • ‪Marejada - ‬4 min walk
  • ‪Panny's & Ensaladas - ‬3 min walk
  • ‪Pozolver - ‬2 min walk

About this property

Hotel Acuario de Veracruz

Hotel near Veracruz Aquarium
Hotel Acuario de Veracruz provides amenities, such as laundry facilities and a conference centre. Guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with pool umbrellas
  • Free self-parking
  • A front desk safe, a lift and a banquet hall
  • A vending machine, tour/ticket information and luggage storage
Room features
All 125 rooms boast comforts, such as air conditioning.
Other amenities include:
  • Bathrooms with showers and soap
  • TVs with cable channels
  • Daily housekeeping, desks and phones

Languages

Spanish

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Hotel Gran Via

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8.2 out of 10, Very good, 1,001 reviews
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1982
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1 PM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Children under 3 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Acuario Hotel
Acuario Veracruz
Hotel Acuario
Hotel Acuario Veracruz
Acuario De Veracruz Veracruz
Hotel Acuario de Veracruz Hotel
Hotel Acuario de Veracruz Veracruz
Hotel Acuario de Veracruz Hotel Veracruz

Frequently asked questions

Does Hotel Acuario de Veracruz have a pool?

Yes, this property has an outdoor pool.

Is Hotel Acuario de Veracruz pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Acuario de Veracruz?

Self-parking is free at this property.

What time is check-in at Hotel Acuario de Veracruz?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Acuario de Veracruz?

Checkout is at 1 PM. Late checkout is available for a fee.

Where is Hotel Acuario de Veracruz located?

Located in Malecon, this hotel is within 1 mi (2 km) of Villa del Mar Beach and Veracruz Aquarium. Veracruz Harbour is 2.2 mi (3.6 km) away.

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Hotel Acuario de Veracruz Reviews

Reviews

6.2
Rating 10 - Excellent. 65 out of 351 reviews
Rating 8 - Good. 71 out of 351 reviews
Rating 6 - Okay. 95 out of 351 reviews
Rating 4 - Poor. 63 out of 351 reviews
Rating 2 - Terrible. 57 out of 351 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

5.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Jose

Disliked: Cleanliness
👍
Stayed 2 nights in Jun 2025

6/10 Okay

Rafael

Liked: Cleanliness
X
Stayed 1 night in Dec 2024

6/10 Okay

Salvador

Tanks
Stayed 1 night in Aug 2023

2/10 Terrible

Lizeth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very dirty. There was a leak in the bathroom and no hot water. There was no soap in the bathroom. The floors, the toilet, and the shower were messy. Also, the elevator wasn’t working so we had to take the stairs just to the second floor but it is a tall building not sure if it has 6 or seven floors. The hotel is in a great location but not worth it for the high price.
Stayed 2 nights in Dec 2024

8/10 Good

Luis Franco

Disliked: Property conditions & facilities
Muy buena ubicación de el hotel el personal es muy amable pero las instalaciones ya están algo deterioradas
Stayed 2 nights in Jun 2025

8/10 Good

Reyna

Liked: Cleanliness, staff & service, amenities
Me gustó la ubicación, el servicio de su peronal fue excelente. El único punto malo que tiene (a mi parecer) es la limpieza de la alberca, le falta cuidado.
Stayed 4 nights in Jun 2025

8/10 Good

LORENZO DE JESÚS

Liked: Cleanliness, amenities, property conditions & facilities
En general buen servicio. Lo negativo es que por su ubicación, una esquina, hay demasiado ruido en la noche.
Stayed 5 nights in May 2025

10/10 Excellent

Margarita

Liked: Cleanliness, amenities, property conditions & facilities
Disfrutamos mucho la estancia en el hotel, el personal muy amable y la limpieza puntual y excelente. ☺️
Stayed 4 nights in May 2025

4/10 Poor

Hector

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No. Le. Dan. Mantenimiento. En. La. Fotos. Se. Ve super. Bien. Llegas. Y. Hasta. Da. Miedo entrar
Stayed 1 night in May 2025

10/10 Excellent

Jorge

Stayed 2 nights in May 2025

6/10 Okay

Iris Arely

La atención del personal es muy buena pero el hotel en su fachada está muy descuidado. Tiene áreas que no ocupan y da mal aspecto.
Stayed 3 nights in May 2025

10/10 Excellent

Rafael

Liked: Cleanliness
Todo bien
Stayed 1 night in May 2025

10/10 Excellent

Edgar

Stayed 1 night in May 2025

10/10 Excellent

Laura

Stayed 1 night in May 2025

8/10 Good

Armando

Liked: Staff & service
le falta mantenimiento a las instalaciones
Stayed 2 nights in May 2025

4/10 Poor

Cirse

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No me gustó que en la alberca tenían unos cables eléctricos dentro del agua unidos con cinta de aislar se me hizo muy insegura y el elevador no funcionaba tengo fotos de lo de la alberca
Stayed 7 nights in May 2025

4/10 Poor

Cris

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Le falta muchísimo mantenimiento
Stayed 3 nights in May 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar super padre, con arquitectura muy interesante
Stayed 1 night in May 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service
Lugar de acuerdo al precio.
Stayed 1 night in Apr 2025

2/10 Terrible

Ivan

Stayed 1 night in Apr 2025

4/10 Poor

ivan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación, solo que está descuidado y necesita bastante atención el hotel.
Stayed 1 night in Apr 2025

4/10 Poor

Doménica

Stayed 1 night in Mar 2025

6/10 Okay

Oscar

Disliked: Cleanliness, staff & service, property conditions & facilities
Los baños están deteriorados, la alberca en ocasiones está sucia
Stayed 1 night in Mar 2025

4/10 Poor

Zarah

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No tuvimos luz y por tanto el aire acondicionado no servía, al menos no hacía calor. Luego se fue el agua caliente y tuvimos que bañarnos dos días con agua fría. No tiene servicio de comida. La alberca se veía un poco sucia, no nos metimos. El edificio se ve muy decaído y descuidado, nada que ver con las fotos de la publicación. Preguntamos si podíamos tener un reembolso (viernes) y nos dijeron que si pero contabilidad llegaba hasta el martes y no teníamos la certeza de que realmente lo hicieran, así que tuvimos que quedarnos. El personal es muy amable, entendemos que ellos no pueden resolver todo, pero definitivamente no lo recomiendo. Por último, las sábanas que nos pusieron estaban manchadas de sangre, las fundas y sábanas "blancas" se veían amarillas por lo viejas y percudidas que estaban y la cama estaba muy muy dura, se notaba el colchón viejisimo. La tele no tenía ningún canal y no es smart, así que tampoco pudimos abrir ninguna app.
Stayed 4 nights in Mar 2025

6/10 Okay

Erika

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025