Vernon Resorts

"I stayed at this hotel specifically due to proximity to a nearby funeral home. The parking lot is in terrible shape and gave a bad impression. There were no signs to assist finding your way around. The front desk experience was fine. The adventure to find the room seemed slightly ridiculous such as my room started with a 4 in a two story hotel. The hallways were endless and looked like I was going through employee areas to find my room. The vending machines were old, half broken and expensive. The room was clean but dated. The breakfast area was clean but very limited in items to eat so I did not partake. I would stay again if necessary but not seek out this location "

"👍"

"The staff when we came was not so pleased to help us "

"Very clean "

"What a complete and utter lack of customer service and accommodation by this property. First on this booking: Had to extend a friend who was staying Saturday night, Booked this room at 9am and got confirmation. My friend's reservation was to extend with the new one. Front desk locked him out after shift change. They could not find the reservation and deactivated his keys. He returned at 6pm in panic. The front desk manager Ken was accomodating and let him take a brief nap while he sorted out the confusion. Ken also gave him a new room as my friend had issues with the last room. Besides Ken the Front Desk team is rude and curt and ignorant. Had issues Friday and Saturday with another reservation. Family who owns property is great but their 2 staff members Friday morning and Saturday evening are incompetent and nasty."

"The room smelled like bleach and it was very muggy. My tv didn’t work at all so spent the night watching a movie on my phone. When I asked for my tv to be checked the girl at the front desk said sorry we have no WiFi. My room was very dark too. "

"The Staff was Awesome! From Hotel to Resturant and Bar ."

"Old "

"Parking was easy- lady at the front desk was great. Room was good "