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"My first impression of the hotel is very good with the display of the hotel ground level. However I found the service is vey limited: the clean up is not through and they did not refill coffee pods for 2 nights. Then I had to phone the service which is always busy. I had to drag myself out of bad to the reception in order to get coffee! Then, I got a knock on the door to clean the room so I tried to leave to give them some time to do it. Even though I spent three hours outside and came back to the untouched room. So I spoke with the cleaning person on the corridor and was told to go to reception for the arrangement! I almost found this feels like staying in a hostel with the hotel price!"

"We had a fabulous 3 nights in this hotel. The staff were amazingly warm and helpful, nothing was too much to ask. This hotel is a real gem in Florence, we will be back. "

"A few dust bunnies in corners but good otherwise. Great staff. Very friendly and helpful Excellent breakfast Lovely wines. "

"It would receive a higher review if our room facing the street wasn’t so noise. But, it’s a good place to stay, with a walkable distance to train station and main tourist attractions."

"Breakfast buffet was delicious and amazing. Staff’s were very friendly and welcoming. Perfect environment 👍"

"Very nice spacious place, beautifully decorated, clean and nice warm lighting, excellent after a long day of walking around the city! Great location, 10 mins walk to the train station and 5-7 mins walk to main historical sites! Lovely staff, delicious food at the restaurants around. Would definitely recommend!"

"Great experience "

"Great hotel & awesome staff were so accommodating. Highly recommend this hotel. It is about 10 min walk from Duomo. They also supply water and snacks at no cost to the guests. The room is very clean everyday. The breakfast were also excellent for the price. We enjoyed staying for 10 days. "

"My only complaint was there were no power sockets at both bedside cabinets which is very unusual as needed for charging phones, cameras etc, had to unplug tv on sideboard opposite bed to use socket and also buy a travel adapter as there was no usb port, there was one thankfully in bathroom for styling tong, bedroom was very dated."