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Reviews of Hotel Extended Studio

2.5 out of 5
Hotel Extended Studio
14786 Monarch Blvd, Victorville, CA

Reviews

5.8
Rating 10 - Excellent. 240 out of 1000 reviews" "
Rating 8 - Good. 162 out of 1000 reviews" "
Rating 6 - Okay. 152 out of 1000 reviews" "
Rating 4 - Poor. 144 out of 1000 reviews" "
Rating 2 - Terrible. 302 out of 1000 reviews" "

6.0/10

Cleanliness

7.0/10

Staff & service

5.0/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Alyissa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not informed that they were under construction. So that meant no pool, gym, or spa for kids( main reason for booking there 😔) Staff was hirrible especially mangaer Rosalina no help or anything to satisfy a cxxustomee who was not happy. Stove didnt wirek. No pots ir silverware. No sapinge or soap which all if suites that have kitchens usually comes with. No mattress in pull out couch in living room wqhwre my saon wass sleeping. My son couldnt hook up his game system to tv. None of them. One if the bedrrom had no tv. Nothing like pictures at all!!!. Only good thing was right across wasfamily fun places and food options all walkable. Everything else sucked. Do not recommend. Pay extra for the better hotels
Stayed 2 nights in Apr 2024

6/10 Okay

Arcadia

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Harris

Stayed 1 night in Mar 2024

2/10 Terrible

Adam

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is under construction, that was not disclosed and they charged full price!

2/10 Terrible

Lacey

Disliked: Property conditions & facilities
Horrible place to stay especially if you have children . Every floor is dirty and full of trash and smells like mariuana , there are stains all over the curtains and couches there was a roach in the bathtub . They people living in there have no respect for the people who travel to stay . Don’t do it
Stayed 1 night in Feb 2024

8/10 Good

masaharu

Liked: Staff & service
Stayed 14 nights in Jan 2024

8/10 Good

masaharu

2/10 Terrible

Joshua

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very scummy. Smelled like body oder and mildew. Heater did not work. It’s a homeless shelter for the county. Keep looking elsewhere.
Stayed 1 night in Jan 2024

4/10 Poor

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Booked just for the indoor pool and hot tub and both were closed for renovations. Wasn't even there for an hour but couldn't get a refund according to the desk host.
Stayed 1 night in Dec 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Room was not neatly clean
Stayed 1 night in Nov 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Shontelle

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roaches
Rooms had roaches in them No carpet in the hallways due to renovations front desk lady not too nice
Stayed 2 nights in Sep 2023

2/10 Terrible

Troy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Simri

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
A lot of restaurants & stuff nearby. Property was under construction so it looked pretty bad. Most of the staff was great except for the morning front desk person on Sunday.
Stayed 1 night in Sep 2023

2/10 Terrible

Kevin

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Yuck
Hotel was veery dirty & smell real bad. My kids was very disappointed
Stayed 1 night in Sep 2023

10/10 Excellent

Kelli

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool wasn't working! Breakfast was okay. The room was nice.

2/10 Terrible

Isaac

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst place to stay do not waste your money
Do not stay here! This was the worst hotel stay I have ever had in my 32 years of living and that says a lot considering how many last minute rocky point trips I make. The hotel was filthy. There was a poop stain with flaky poop in the bed the front desk had to give me all new blankets.there was long women’s hair in the “clean” bed. The floor was filthy to the point where my sandals were sticking to the carpet. There were food crumbs all over the floor. The wood box that the bed sits in was filled with dirt and little bugs and to top it off both nights we stayed there was water pouring from our bathroom vent on to the bath room floor. Also the pool was dirty and of course they don’t offer free breakfast even though it’s advertised on their website and through booking.
Door was broken
This was the bed they expected my children to sleep on
Poop on the blanket
Curtains are filthy
Stayed 2 nights in Sep 2023

2/10 Terrible

Azucena

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Dirty very uncomfortable most of all dirty and unprofessional
Stayed 1 night in Aug 2023

2/10 Terrible

Gary, Troutdale

Stayed 4 nights in Aug 2023

4/10 Poor

Lynn

Stayed 1 night in Aug 2023

4/10 Poor

Gina

Travelled with family
Liked: Staff & service
The staff was very nice and kind. When we arrived the desk clerk was very friendly and she was watching Christian music videos on the lobby tv. I really appreciated that. The facility was adequate. The noise went on most all night. There were questionable clientell coming and going at all hours and a lot of questionable activity outside as well. We did not feel safe or comfortable and left early the next morning. I feel like the positive reviews were less than honest.
Stayed 1 night in Aug 2023

2/10 Terrible

Karina

Stayed 2 nights in Apr 2023

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

6/10 Okay

Naomi

Travelled with family
Carpets were dirty! Looked like mustard stains! Facilities smelt of weed!
Stayed 1 night in Jul 2023

10/10 Excellent

Rosalynn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Noemi

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

6/10 Okay

Crystal

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good spot
The front desk staff is rude. The hotel had 3 front desk attendants and 1 housekeeper for the rooms. The place itself is in the middle of renovation due to water damage. So the are working on both during the day. The stopped early enough to get a good night's sleep. The room itself is nice. Lots of room. Looks more like a small 1 bedroom apartment, which is great. Bed is super comfy. Room was cleaned well.
Stayed 1 night in May 2023

6/10 Okay

Guadalupe

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Apr 2023

2/10 Terrible

Josue, Whittier

Stayed 2 nights in Apr 2023

2/10 Terrible

Christina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty bad area
Stayed 2 nights in Apr 2023

10/10 Excellent

Francisco

Stayed 1 night in Apr 2023

2/10 Terrible

Jamie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BOOK SOMEWHERE ELSE!!!!
SAVE YOUR MONEY AND BOOK ELSEWHERE!! This was the worst hotel i have ever stayed at! I booked it mainly for the indoor jacuzzi and pool and when i got there, it looked like 100 dogs were bathed in them! The elevator took a long time every time to get to and from my room and the lobby (at least 5 minutes). It was also scary looking inside. I couldn't help but wonder if I'd even make it, get stuck in it, or worse, plummet to the floor. I wouldve taken the stairs but my bags were heavy. When i got to the 3rd floor there was trash piled up on top of the trash cans and next to it and it smelled. Upon finding my room, the dog in the next room greeted me with a few loud vicious barks through the door. Then, as i unlocked my door, the very unpleasant smell of i dont even know what, slapped me in the face. The bed had cigarette burns in the comfortor which was a nonsmoking room (they made me sign a waiver saying i wouldnt smoke cigarettes, weed or vape or id be charged a cleaning fee of a few hundred dollars) and the mattress was rock hard. The smoke alarm was covered with a bag. Almost every part of the room needed some type of repair. I had initially complained about the cigarette burns in the bed because i didnt want an extra charge when i didnt do it. The lady "noted it" and that was it. I felt like she really didnt care so i didnt even bring up any of my other complaints, as it was the last available room in my city on a holiday weekend. IT WAS AWFUL!! DONT DO IT!
Stayed 1 night in Apr 2023

2/10 Terrible

Steven

Stayed 1 night in Apr 2023

8/10 Good

Arman

Liked: Cleanliness, amenities
Person who checked us in was not welcoming. They were remodeling at the time but it didn’t negatively affect our stay. Dish in the microwave was dirty but the room was fairly clean.
Stayed 1 night in Mar 2023

2/10 Terrible

Keila

Disliked: Cleanliness, property conditions & facilities
This hotel needs renovations, is dirty, it stinks, light fixtures in the room didn’t work, there was no toilet paper and trash can on the bathroom…HORRIBLE!
Stayed 1 night in Mar 2023

6/10 Okay

Jaime, Carson

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
This hotel needs a lot of work inside, lots of water damage on the ceiling and inside the rooms. It was ok for one night.
Stayed 1 night in Mar 2023

10/10 Excellent

Roger B.

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Okay stay
The hotel is older and has water damage but who doesn’t after all that crazy rain. Room was clean and check in and out was great. Pool was cold but clean, and hot tub was in good order
Stayed 1 night in Mar 2023

6/10 Okay

Terri

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was advertised as “accessible,” but there was nothing to help with my handicapped father’s needs, such as stability bars or a step in shower. At least half of the light fixtures didn’t work. While the facility has many signs about no smoking, the elevator smelled like smoke and one of the cushions on the couch had a spot that looked like a burned area. The best thing about this property was the staff, which was helpful and friendly.
Stayed 1 night in Mar 2023

2/10 Terrible

Marcos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

2/10 Terrible

Carol

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty and would sit on the couch it was gross and the neighbors wouldn’t be quiet all night with music and the room smelled like cigarettes.
Stayed 1 night in Mar 2023

2/10 Terrible

Traci

Disliked: Cleanliness
FLOODED NO Water for 24 hours smell was horrible
Stayed 2 nights in Mar 2023

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

4/10 Poor

Demetrio

Travelled with family
Liked: Staff & service
Property showing its age. Light switch in one bedroom did not work. No remote for tv.
Stayed 1 night in Feb 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn't stay at hotel due to the roaches on bed and in restroom. Had to find new accommodations in a different hotel.
Stayed 1 night in Feb 2023

6/10 Okay

Lorena

Travelled with family
Liked: Staff & service
Stayed 1 night in Feb 2023

6/10 Okay

Jorge

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Well we found the windows open ,the coffee maker doesn't work and we found some dishes that are Dirty,
Stayed 1 night in Feb 2023

4/10 Poor

Andriea

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Do not have breakfast cleaning women were very rude musty smell in hallways had to clean my own room the 4 days I was here
Stayed 1 night in Feb 2023

6/10 Okay

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too many many people taking advantage of the hotel
Front Desk Manager and some of the other stuff were wonderful Tabitha Alicia are always very helpful appreciated the way the hotel helped us out as we have an autistic son not the same goes for some of the guests there some of them are rude and especially did not like that there was a lot of drug use around if that's one thing that hotel could change about and having extra security other than that it's a wonderful hotel with good people working there
Stayed 1 night in Feb 2023

2/10 Terrible

Verónica

Stayed 1 night in Feb 2023