Outdoor pool

Reviews of Jugendhotel Egger

3 out of 5
Jugendhotel Egger
Hugo-Wolf-Straße, Villach

Reviews

6.4
Rating 10 - Excellent. 0 out of 6 reviews" "
Rating 8 - Good. 2 out of 6 reviews" "
Rating 6 - Okay. 3 out of 6 reviews" "
Rating 4 - Poor. 1 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Kelly

Disliked: Property conditions & facilities
We weren’t expecting much, just a basic room as Villach was just a stopover for us not a place we intended to spend a lot of time. The room was damp and had a musty smell. It’s probably better in the nice weather when you can open the side door and sit outside or go for a swim (the pool was full of leaves and flowers that needed to be cleaned out).
Response from Egger on 13 Jul,2018
Dear Kelly, we greatly regret you didn't enjoy Your stay at our youth hostel. We completely renovated our building's facade and the guest rooms in 2017 and 2018. If the room you stayed in was nevertheless damp and musty, we apologize for this inconvenience. Probably the room walls underwent some construction faults. We will check it out with our architects. We would, however, have welcomed your complaint addressed directly to our staff members during your stay, so we would have been able to give you another room. The wheather was not nice during your stay indeed, this was also the reason for the leaves and flowers in the swimming pool. We usually clean it then after the rain, when the sun comes out again for swimming. All the best, Your Youth Hostel Egger Team

8/10 Good

Sonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sonny och Mari
Stayed 1 night in Aug 2018
Response from Egger on 5 Oct,2018
Thank you for the good review! Best regards, Youth Hostel Egger

4/10 Poor

Verified traveller

Disliked: Room comfort
Non adatto alle coppie, stanza con letti a castello
Stayed 1 night in Aug 2018
Response from Egger on 5 Oct,2018
Dear guest, thank you for the review! Our youth hostel is more directed to the needs of children indeed, but we do our best to satisfy all our guests, also couples, if complaints are communicated to us during the visit. However, thank you for your stay! All the best, Youth Hostel Egger Team

6/10 Okay

kyong Hoon

Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2018
Response from Egger on 5 Oct,2018
Thank you for your review! All the best, your Youth Hostel Egger Team

6/10 Okay

Joakim

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jun 2018

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zwischenstopp
Wir haben im Jugendhotel Egger eine Nacht auf unserer Durchreise nach Kroatien verbracht. Wir sind sehr herzlich empfangen worden, für den angebrochen Tag haben wir sehr gute Ausflugtipps erhalten. Die Zimmer sind neu gerichtet auch das Bad. Alles war super sauber. Die Aufenthaltsräume sind etwas älter aber haben Charme. Das Frühstück war auch ok. Der Pool war klasse, unsere Kinder hätten sich einen solchen Platz als Schullandheim gerne gewünscht. Ebenso gab es eine kleinen Sportplatz und tolle Möglichkeiten zum Grillen. WLAN hat auch gut geklappt.
Stayed 1 night in May 2018
Response from Egger on 13 Jul,2018
Lieber Andreas! Es freut uns, dass euch euer Aufenthalt bei uns gefallen hat. Wir wünschen euch noch schöne Ferien in Kroatien und begrüßen euch immer wieder gerne bei uns im Hotel. Liebe Grüße, Euer Jugendhotel Egger Team