This Crowne Plaza is under renovation. I get that. But do customers have to look at piles of gross, wet used mattresses stacked up outside? Our room was not a renovated room. It was clean. The toilet was not attached to the floor! Imagine sitting down and almost falling because the toilet rocks back and forth. And the tank lid was cracked. Breakfast buffet, which was not included in the room price, was mediocre. Scrambled eggs, fried potatoes, greasy bacon, gross looking grits with nothing to put on them. No toast. English muffin or bagel that had to be toasted with one two-slot toaster. Nothing labeled.
Also, if 2 guests sit down at a 4 top, then 2 place settings should be removed. Nope. Just left on the table. Filthy water stained ceiling tiles in the dining area
Broken, loose tile right at the elevator entrance is a serious trip hazard.
While i understand they are renovating, there was no excuse for the overall condition of the common areas. Do better.