Overall, we loved our stay here, though we were a bit oversold by the description.
The area is just lovely and the home is gorgeous. Everything was well cared for and has a great energy.
We were very close to the Farmer's Market and just minutes away from Volcanoes National Park. My daughter loved the hammock and ping pong table and my husband enjoyed the hot tub after a long hike in the park, though the water was a little stinky.
However, one of the reasons we chose this home was for the laundry facilities. After booking, I even verified with one of the property managers by email and had the information confirmed that we would have a washer and dryer to use for our 3 night/4 day stay...I was told to bring our own soap. But when we arrived, the laundry area was locked up. We wouldn't have booked this unit if we'd known this, as it was a requirement for us. Not a great way to start our trip.
Also, the fireplace/stove was broken prior to our arrival and my family was so so cold during our stay. There were extra blankets that helped at bedtime but during meals and shower times we were very uncomfortable. A space heater would have been nice during the cold and rain. My daughter's teeth were chattering!
The property is lovely and offered us a unique, non-hotel experience in Volcano Village, despite not living up to the descriptions on VRBO, Air BNB, etc.
Mahalo for welcoming us.