Hotels near W.E.B. DuBois Center

"Everything was wonderful until I saw roaches."

"OMG THIS PLACE IS BEAUTIFUL, CLEAN, VERY SPACIOUS, LARGE AREA FOR EACH ROOM. THE STAFF WAS ATTENTIVE AND COURTEOUS. THE CLEANING STAFF WAS THERE EVERYDAY AND THE GATE OPERATORS WERE VERY POLITE AS WELL. MS GLORIA WAS SPOT ON WITH ANY CONCERNS WE HAD. IF I DECIDE TO GO BACK TO GHANA, THIS IS WHERE I WOULD STAY. WE GIRLS FELT VERY SAFE AND SECURE BEING ABROAD. "

"Great stay. I've stay here many times ocer the years and they dont disappoint. The location is perfect, Friendly staff, and close to the airport. "

"The staff were very helpful and the host communicated well and consistently with us. The room situation was bad because we stayed in two different rooms and both had a couple of problems. We stayed in two rooms because they forgot our booking (even though it’s agreed we’ll pay on arrival) and gave us a two bedroom instead of one. The next day they moved us. Both rooms had cockroaches popping out of the kitchen area frequently and it was much worse in the second room because we had to refrain from keeping anything at all on the counter to avoid taking cockroaches back home. The second room had a leaking AC which had almost filled a bucket by the next 12 hours. They gave us the option of moving to a third room on another floor and we declined so they said they’d bring someone to repair it but he didn’t show up until our checkout time so we stayed in the leaking incident room for the rest of our stay. The room wasn’t super clean or spotless either, you’d open a corner and there’s massive dust everywhere but the open spaces look pretty fine. Second room didn’t have an iron as well in both rooms the water barely heated, it was lukewarm at best. The soap in the first room was terrible as well, it smelt terrible and it was hard bar soap which was difficult to lather with water. Embassy gardens has a lovely environment but I don’t think we’ll ever book with this same agency again. "

"The staff were very professional, friendly, and helpful. The breakfast was amazing and the staff were great as well. The only downside is that the room was not clean at all. The shower was very dirty and kitchen countertops were not cleaned."

"The daily breakfast offerings were always different, which provided great variety and gave you a true taste of Ghana. That was a highlight of my stay. The staff overall were wonderful, friendly, and welcoming, and I would definitely return. The pool area itself was nice and relaxing; however, there was a noticeable smell of garbage coming from a nearby field filled with trash that was visible from the area. It would greatly improve the guest experience if the hotel added some attractive décor to block that view and make the space more appealing. That said, there are a few other areas I believe could be improved. First, the restaurant charges for bottled water, even though it is complimentary in the rooms, which felt inconsistent. Also, during breakfast, if you request a juice outside of what is offered that day—especially due to allergies—you are charged extra, which seems unreasonable. Lastly, I had an issue at checkout. I paid my bill in full, but while I was at the airport about to board my flight, I received a message stating that I had been undercharged and still owed money. I was sent an invoice to pay immediately. While I did pay the amount they claimed I owed, it was frustrating and confusing that this was not identified at checkout. It also felt a bit insulting, as I take pride in paying my bills honestly and on time. Overall, it was a good experience, but better communication, improved surroundings, and more accurate billing processes would make a difference. "

"The restraint was closed, had to eat dinner in basement, it was a poor value at $450 per night"

"Amazing room. Perfect for a staycation"

"The hotel has high quality services and facilities. However the rooms are not 5 star. Finishing is cheap wood, sensors make noise and emit disturbing light, and the system outside the room feeding the AC makes frequent banging sounds "