Desk, free WiFi, bed sheets

Reviews of Days Inn by Wyndham Waco University Area

2 out of 5
Days Inn by Wyndham Waco University Area
3120 Interstate 35 South, Waco, TX

Reviews

7.8

Good

Rating 10 - Excellent. 201 out of 467 reviews" "
Rating 8 - Good. 130 out of 467 reviews" "
Rating 6 - Okay. 65 out of 467 reviews" "
Rating 4 - Poor. 29 out of 467 reviews" "
Rating 2 - Terrible. 42 out of 467 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hilary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel/motel is phenomenal. Quickly responsive to needs. The rooms are clean and fresh. Comfortable beds with new looking linens. It is NOT in a beautiful part of Waco — it is located beside I-35 North and a used car lot. It did feel safe though. My sense is that many of the patrons of this hotel are in the area for long term work like highway construction, etc. The exterior of the property looks rundown and the pool is kind of sad. But you will miss a real value if you only look at the outside. We did not eat breakfast, but what I saw others eating looked good.
Stayed 3 nights in May 2024
Response from Sophia CSR on 14 May,2024
Dear Guest,Thank you for your kind words about our staff and the cleanliness of our rooms. We appreciate your feedback and are glad to hear that you felt safe during your stay. We hope to have the opportunity to welcome you back for another comfortable stay in the future!

4/10 Poor

Aaron, Battle Creek

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The best part of the stay was the front desk staff. Nice and friendly and welcoming. I also appreciate that the room was generally clean.....but, this is a very dated property. The exterior and the interior needs major updates. The floors in the room are uneven (very). Almost like they are mushy. The front door shuts but not completely. There was a gap between the door and frame. The bathroom door has to be forced to shut and the sink fixture completely moves back and forth. The TV is old (30 inches maybe) and too small for the room. The breakfast was adequate but every table wobbles and the tops move. I travel quite a bit and I know that I was not choosing to stay at a five star place but this property is not acceptable in my opinion. It needs fixed and updated. Wyndham should send representatives as I don't think this should be in their portfolio unless things are fixed. As a matter of fact, when I look at my bill, the bill says Motel 6 Waco...which, honestly, is more like it, and if I knew it, I would not have chosen it. Please hear me say, I know I was choosing a Days Inn, but there are standards that need to apply to this name brand and this hotel does not meet the mark. I was so uncomfortable we left a night early, and I paid to stay somewhere else. Sorry Days Inn, I hate to leave this review but it is what I experienced and others should know.
Stayed 2 nights in May 2024
Response from Sophia CSR on 14 May,2024
Dear Guest,We apologize for the subpar experience you had during your stay. Ensuring guest satisfaction is our top priority, and we take your feedback very seriously. Rest assured, we will thoroughly investigate these issues and take appropriate actions to address them. We hope to see you again soon and to impress you with our continuous improvements.

6/10 Okay

Michael, Fort Myers

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Sophia CSR on 14 May,2024
Dear Guest,Thanks for sharing your rating. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

10/10 Excellent

Bronwyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Convenient location.
Stayed 1 night in May 2024
Response from Sophia CSR on 14 May,2024
Dear Guest,We're happy to hear that our location was convenient for you and that you enjoyed our breakfast offerings. Ensuring your satisfaction is our priority, and we look forward to the opportunity to welcome you back for another enjoyable stay in the future.

6/10 Okay

Laura

Travelled with group
Liked: Cleanliness, staff & service
Our floor was in bad disrepair under the carpet. You could feel a lifted board and it made it unsteady to walk in that area. Overall for price a good, clean facility. It would have been nice to have a luggage rack and a place to put your soap in the shower.
Stayed 2 nights in May 2024
Response from Sophia CSR on 14 May,2024
Dear Guest,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel and will surely forward your valuable feedback to our team for improvements. I hope that we will impress you with exemplary service during future visits.

8/10 Good

Laura

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Carpet in Room 136 was stained and dirty. The bathtub surface was covered in a strange laminate that was peeling and had holes in it. Wood door frame in the bathroom was rotting. Chrome surfaces on plumbing were rusty. Bathroom door scraped the floor, it was too big for the floor tile. Door into room was too small for the frame and had gaps around the entire door. It was not sealed.
Stayed 2 nights in May 2024
Response from Sophia CSR on 12 May,2024
Dear Guest,We apologize for the inconvenience you encountered during your stay. Rest assured, we are addressing these issues promptly to ensure a better experience for our guests in the future. We hope to have the opportunity to welcome you back and provide you with an exceptional stay next time.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service
Good stay.
Stayed 2 nights in May 2024
Response from Sophia CSR on 12 May,2024
Dear Guest,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Sophia CSR on 12 May,2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Excellent

Charles

Travelled with family
Was a good place
Stayed 1 night in May 2024
Response from Sophia CSR on 12 May,2024
Dear Guest,A hearty thanks for your rating and review. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 Excellent

MANFRED

Stayed 1 night in May 2024
Response from Sophia CSR on 12 May,2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

6/10 Okay

Elizabeth

Disliked: Property conditions & facilities
There wasn't any check-in staff on-site from 3:55-4:05 p.m. By the time that the 2 staff members sauntered in, there were 6 guests waiting for assistance in a stuffy reception area without air conditioning. There is obviously a lot of remodeling going on. The room was clean enough, but the halls, stairs and outside of the buildings are old, worn, and in disrepair. A strong smell of fresh paint permeated the building and room. The "security" door into the 2nd floor area does not fully close unless forcefully slammed shut. Most times it is left open and anyone can access the building.
Stayed 1 night in May 2024
Response from Sophia CSR on 14 May,2024
Dear Guest,I apologize for the inconvenience you experienced during check-in and for any discomfort caused by the conditions of our property. Rest assured, we take your concerns seriously and will address them promptly. We hope to have the opportunity to provide you with a much-improved stay in the future.

10/10 Excellent

Penny, Shoreham

Travelled with partner
Liked: Staff & service, property conditions & facilities
This was the nicest Days Inn I have stayed at. It has clearly been remodeled and updated. The room was very nice, and there was a hot breakfast. Very pleasant stay
Stayed 1 night in May 2024
Response from Sophia CSR on 12 May,2024
Dear Guest,We're delighted to hear that you enjoyed your stay and found our remodelled and updated facilities to your satisfaction. Providing a pleasant experience for our guests is our priority, and we're glad that you enjoyed the amenities and services offered, including the hot breakfast. We appreciate your kind words and hope to welcome you back again soon!

10/10 Excellent

Mark

Liked: Staff & service, property conditions & facilities
Thanks for having hot food items (waffles, sausage, egg) for breakfast. A lot of small hotels only offer bread, cereal, bagels, fruit.
Stayed 1 night in May 2024
Response from Sophia CSR on 12 May,2024
Dear Guest,We are happy to see this 5-star rating and positive review regarding breakfast. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.

10/10 Excellent

Jaclynn

Liked: Cleanliness, staff & service
Uncomfortable night area
Stayed 1 night in Apr 2024
Response from Sophia CSR on 7 May,2024
Dear Guest,A hearty thanks for your rating. Please let us know in more detail about your insecurities to take corrective measures for your future visits. We hope to have the chance to serve you again on your next visit.

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Sophia CSR on 7 May,2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excellent

Gus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out. Room was spotlessly clean and comfortable.
Stayed 1 night in May 2024
Response from Sophia CSR on 12 May,2024
Dear Guest,We're pleased that you liked our easy check-in and check-out service and that you found our rooms clean and comfortable. We strive to maintain high standards of cleanliness and comfort for our guests. We hope to welcome you back soon.

10/10 Excellent

West

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms sit far enough away from the interstate so you do not hear the road traffic noise. Rooms were clean and well kept.
Stayed 1 night in Apr 2024
Response from Sophia CSR on 29 Apr,2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you found our rooms clean and quiet. Your satisfaction is our priority, and we strive to provide a comfortable and enjoyable experience for all our guests. We look forward to welcoming you back in the future!

8/10 Good

David

Liked: Property conditions & facilities
It was everything that I could have expected
Stayed 1 night in Apr 2024
Response from Sophia CSR on 28 Apr,2024
Dear Guest,We're delighted to hear that your experience met your expectations. Your satisfaction is our top priority, and we appreciate your feedback. We hope to have the chance to serve you again on your next visit.

2/10 Terrible

Mario

Stayed 1 night in Apr 2024
Response from Sophia CSR on 1 May,2024
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

4/10 Poor

Ethan

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty
Stayed 1 night in Apr 2024
Response from Sophia CSR on 23 Apr,2024
Dear Guest,Our apologies for any issues in cleanliness that you encountered. Rest assured, your concerns will be noted and inspected by our housekeeping team. We would value another chance to impress you and we wish you safe travels.

10/10 Excellent

Travis

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and they were big too!
Stayed 1 night in Apr 2024
Response from Sophia CSR on 23 Apr,2024
Dear Guest,We're pleased to hear that you found our rooms clean and spacious. We strive to maintain high standards of cleanliness and comfort for our guests. We hope to welcome you back soon.

2/10 Terrible

Byron

Travelled with group
Disliked: Property conditions & facilities
Hotel is off highway but I’m a bad part of town. Hotel is a bit rough looking to say the least. Room was nice but the shower leaked rust and was very poorly installed or repaired. Went to check out and the man at front desk and another man were having a cussing match which got very loud with people trying to eat breakfast. I would not recommend this hotel, better off staying at a cheap motel 6 for 20 bucks.
Stayed 1 night in Apr 2024
Response from Sophia CSR on 22 Apr,2024
Dear Guest,We sincerely apologize for the disappointing experience you had during your stay. Your feedback is valuable, and we will address these issues with our team to ensure improvements are made. Thank you for bringing this to our attention, and we apologize for falling short of your expectations. We hope you will reconsider staying with us in the future.

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room
Stayed 1 night in Apr 2024
Response from Sophia CSR on 20 Apr,2024
Dear Guest,Many thanks for the review with positive comments and ratings. We are glad that you were pleased with the room. Our team will always ensure that we keep delighting you with our facilities and services. We hope to welcome you back in the future for an even more enjoyable stay.

10/10 Excellent

Ami M, CLIFTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Sophia CSR on 18 Apr,2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

6/10 Okay

Cody, Splendora Texas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived there was no shower curtain and the grab bar had fallen off, but management was there quickly to fix and repair the problem
Stayed 1 night in Apr 2024
Response from Sophia CSR on 17 Apr,2024
Dear Guest,Thank you for bringing these issues to our attention. We apologize for any inconvenience caused upon your arrival. We're glad our management team could promptly address and repair the problems. We appreciate your understanding. We look forward to welcoming you back for a seamless stay in the future.

4/10 Poor

Chris

Stayed 1 night in Apr 2024
Response from Sophia CSR on 6 May,2024
Dear Guest,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

6/10 Okay

ismael

Clean
Stayed 1 night in Apr 2024
Response from Sophia CSR on 14 Apr,2024
Dear Guest,Many thanks for the review. We are glad that you were pleased with the cleanliness. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sophia CSR on 12 Apr,2024
Dear Guest,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sophia CSR on 10 Apr,2024
Dear Guest,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. See you soon!

10/10 Excellent

Ethan

Stayed 1 night in Apr 2024
Response from Sophia CSR on 29 Apr,2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

6/10 Okay

Lynn

Liked: Staff & service
Disliked: Property conditions & facilities
Hard to find coming from the north. Horns honking in the early morning. Ceiling above bath looked like it would fall in. No Kleenex. Fan in bathroom on all the time. Didn’t seem like a very nice neighborhood. Breakfast okay, nothing special. Staff very friendly.
Stayed 1 night in Apr 2024
Response from Sophia CSR on 7 Apr,2024
Dear Guest,We appreciate your positive feedback regarding our staff. However, we regret the inconvenience faced by you. Rest assured, we have forwarded your feedback to our team for improvements. We hope to serve you better next time.

8/10 Good

Gabriel

Stayed 1 night in Mar 2024
Response from Sophia CSR on 22 Apr,2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 Excellent

Myrinda, Katy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The general area was very sketchy! The room was nice, clean, and comfortable so all in all, it was good.
Stayed 1 night in Mar 2024
Response from Sophia CSR on 26 Mar,2024
Dear Guest,We're glad to hear that you found your room clean, comfortable, and to your liking. However, we're sorry to hear about your concerns regarding the surrounding area. Your comfort and safety are our top priorities, and we're glad you had a positive experience overall. We look forward to welcoming you back in the future.

6/10 Okay

Leon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very nice place everyone was very nice. Only thing I noticed the carpet looked clean but my socks were totally dirty on the bottom might have been the bathroom floor but not sure otherwise very nice access to room.
Stayed 1 night in Mar 2024
Response from Sophia CSR on 24 Mar,2024
Dear Guest,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

10/10 Excellent

Jerry, McKinney

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking close to the room. Quiet area.
Stayed 1 night in Mar 2024
Response from Sophia CSR on 24 Mar,2024
Dear Guest,A hearty thanks for your rating and review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

10/10 Excellent

Codey

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, Convenient and within budget.
Stayed 2 nights in Mar 2024
Response from Sophia CSR on 19 Mar,2024
Dear Guest,A hearty thanks for your review with generous appreciation. We're pleased to hear that you found our accommodations clean, convenient, and affordable. Thank you for choosing us, and we look forward to welcoming you back in the future.

10/10 Excellent

Leon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean walked into our room and had a very pretty smell. Spent 2 nights. Would definitely stay here again Price is very good also.
Stayed 1 night in Mar 2024
Response from Sophia CSR on 18 Mar,2024
Dear Guest,We appreciate your comments regarding your recent stay. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.

6/10 Okay

Angelica

Travelled with partner
Disliked: Property conditions & facilities
There was a lot of improvements that needed to be done, roof leaks, equipment not hung on the walls properly, and the door to access the inside by keycard would not pull close to lock. The first room that was given to us reeked of smoke and weed.
Stayed 2 nights in Mar 2024
Response from Sophia CSR on 18 Mar,2024
Dear Guest,Thank you for sharing your feedback with us! We regret your stay wasn't as per your expectations. Your concerns have been noted and forwarded to our team for improvement. We hope you give us another chance to improve our services to serve you better in the future.

8/10 Good

Tere

Stayed 1 night in Mar 2024
Response from Sophia CSR on 4 Apr,2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 Good

Chad

Business traveller
Liked: Amenities
Not bad for 80 a night. Older property but clean.
Stayed 1 night in Mar 2024
Response from Sophia CSR on 15 Mar,2024
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

8/10 Good

Cheryl

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sophia CSR on 15 Mar,2024
Dear Guest,We appreciate the 4-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

4/10 Poor

Melissa

Stayed 1 night in Mar 2024
Response from Sophia CSR on 2 Apr,2024
Dear Guest,Thank you for choosing to stay with us. Since you have rated us below 5; I am concerned to know about the issues you encountered during your visit. We always strive to make our guests stay superior, and we regret that this was not your case. I welcome all your honest comments; whether it is positive or negative to improve our services.

6/10 Okay

Mike

Stayed 1 night in Mar 2024
Response from Sophia CSR on 11 Mar,2024
Dear Guest,We appreciate your business and your time for rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sophia CSR on 11 Mar,2024
Dear Guest,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. See you soon!

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sophia CSR on 5 Mar,2024
Dear Guest,We appreciate the 4-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

4/10 Poor

Mike

Stayed 1 night in Feb 2024
Response from Sophia CSR on 24 Mar,2024
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 1 night in Feb 2024
Response from Sophia CSR on 4 Mar,2024
Dear Guest,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Passing through town and I needed a good night sleep. Room was clean, bed was comfortable and it was a good night’s sleep. Thank you.
Stayed 1 night in Feb 2024
Response from Sophia CSR on 22 Feb,2024
Dear Guest,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

8/10 Good

richard

Liked: Cleanliness
Nice and clean
Stayed 1 night in Feb 2024
Response from Sophia CSR on 21 Feb,2024
Dear Guest,Thank you for taking the time to share your rating and review. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sophia CSR on 19 Feb,2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!