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Reviews of Silk Road Hotel

3.5 out of 5
Silk Road Hotel
Tourism Street, Wadi Musa, Ma'an Governorate

Reviews

9.0

Wonderful

Rating 10 - Excellent. 7 out of 11 reviews" "
Rating 8 - Good. 2 out of 11 reviews" "
Rating 6 - Okay. 2 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

8.6/10

Cleanliness

9.6/10

Staff & service

7.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Waael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and friendly service! Breakfast was good!
Stayed 1 night in May 2022

10/10 Excellent

Iyad

Liked: Staff & service, amenities, property conditions & facilities
Excellent. The breakfast was very good. I recommend the hotel management to install screens on the windows in the dining room to prevent flies from entering.
Stayed 1 night in May 2022

10/10 Excellent

Guillermo

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for Petra
Cheap and cheerful with nice staff
Stayed 1 night in Feb 2022

10/10 Excellent

Minh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

6/10 Okay

Lorna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very welcoming and accommodating, allowing us a spontaneous early check-in. The room was fine. View from the room was mediocre and the room smelled of perfumed cleaning products. We aired it out and it got better. Bathroom was great, except for the shower curtain rod which kept falling down. But all in all, I would stay there again due to its proximity to Petra (5 minute walk tops) and free parking. Breakfast was not good - coffee was instant and there was some odd sausage, white bread for toast and a pound cake. The egg was good though.
Stayed 2 nights in Oct 2021
Response from Haneen Al-Helali on 28 Oct,2021
Dear Lorna, Thank you very much for taking time to write a review for us we highly appreciate it ! about the coffee, we have all kind of coffee if you asked another like American , Turkish, espresso, wherever they could bring me , so hoping to see again and welcome you again in our hotel thank you very much dear

6/10 Okay

Andrew

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
Very dated and uh, pungent. Great staff and fantastic location.
Stayed 2 nights in Sep 2021
Response from Haneen Al-Helali on 20 Sept,2021
Dear Andrew, Greetings!! Thank you very much for your review ! we apricate your time Since your review is first one in Expedia we wish it was more than 3 so please sir let me know how is our hotel is dated , we made full renovation since two months ago so please advise maybe we can enhance our property Thank you very much and hoping to see you again in our hotel .. Reservations Manager

10/10 Excellent

Håkon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está muy cerca de la entrada de Petra y tienen aparcamiento. Nos resultó muy cómodo en nuestra visita. El único incoveniente fue que en el check out nos dijeron que la estancia debía abonarse en ese momento cuando estaba pagada en el momento de la reserva a través de la web. Tuvieron que comprobarlo.
Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay in Petra
The staff is really friendly and helpful. and Location is really good within 10 minutes walking from Petra visitor Center. It would be better to improve the WIFI strong more. Unfortunately, WIFI is not working in the room ( connected, But it is weak) , I have to go out from room to connect the WIFI.
Stayed 1 night in Nov 2021

10/10 Excellent

Rodrigo.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelente servicio
Muy buen lugar y el personal excelente iba llegando de Petra y me obsequiaron una botellla de agua fría y café de verda excelente servicio y está a 2 minutos caminando de la puerta de Petra
Stayed 1 night in Oct 2021
Response from Haneen Al-Helali on 9 Oct,2021
Thank you very much for your wonderful feedback :) we really highly appreciate it hoping to see you again :)