"We’ve visited Oahu several times, and chose the iconic Ilikai hotel. Location is great- we walked most places far and wide! The check- in staff is welcoming- helpful- fun- and willing to assist in all areas. The concierge was good, but we travel enough to know we need information- not someone trying to sell us a tour, etc.
The facility itself is wonderful! Shops, ice cream, Aroma Coffee shop ( fantastic on all levels), the hotel restaurant is good with a great wait staff and environment. Some of the dishes need extra servings, but overall, 4/5.
The room was ok. What we didn’t like was our room was serviced one time during an 8 day visit- and that was only to dump trash and change the towels. I would have so appreciated daily clean up- along with paper and pencil/pen in the room. The sliding glass door was next to impossible to open/close! The bathroom is quite dated- shower curtain- no place to put any of your own shampoo bottles, hang up a washcloth, etc. inside the shower! There is limited light in the bathroom as well!
Would we stay again, most likely as we don’t spend much time in our room during the day.
Although this hotel has been around for quite some time, with a wonderful history, they do need to update the rooms a bit more!"
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