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Reviews of The Town Arms

2.5 out of 5
The Town Arms
102 High Street, Wallingford, England

Reviews

7.6

Good

Rating 10 - Excellent. 19 out of 60 reviews" "
Rating 8 - Good. 20 out of 60 reviews" "
Rating 6 - Okay. 12 out of 60 reviews" "
Rating 4 - Poor. 4 out of 60 reviews" "
Rating 2 - Terrible. 5 out of 60 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Ron

Business traveller
Told no Vat reciept No on property parking Very noisy front room Cold room Portable heater defective
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at this comfortable pub.
Very comfortable stay. Room for 4 was very clean and comfortable. Nice friendly atmosphere in the pub. Staff very friendly. Reasonably priced. Menu is limited to burgers. However, the burgers are excellent!! Breakfast was lovely and half pricer if staying over.
Stayed 1 night in Oct 2023

10/10 Excellent

Kraig, West Malling

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely albeit sadly brief stay at this charming hotel in a building that looks like its steeped in history, which is handily located at the top of the High St a stone's throw from the Thames, boasting rooms with a lovely decor and loads of space. The staff were extremely kind and helpful, going above and beyond to help us with whatever they could. Hopefully we'll be in the area again soon so we can spend more time enjoying the hospitality

10/10 Excellent

Brett

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great host! Jim went above and beyond to ensure we had everything we needed and nothing was too much trouble, legend! Super comfortable bed and pillows, slept really well. Delicious burgers for dinner and a yummy breakfast. Free wifi. Great location near the river and very close to all the town shops and market. Would definitely stay again!
Stayed 1 night in Sep 2023

8/10 Good

Gary

Great location in a fantastic 9th century village, friendly staff, comfy bed. Food a bit average for the price.
Stayed 1 night in Aug 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable room, excellent service including a good breakfast.
Stayed 2 nights in Aug 2023

8/10 Good

Richard

Liked: Staff & service
Quirky and pleasant.
Overall, we were pleased with the accomodation. The plugs of both the shower and sink needed clearing as they were slightly blocked but this is a minor complaint. We happened to be there at the hotest weekend of the year and were very grateful of the fan in the room!
Stayed 2 nights in Jun 2023

8/10 Good

Christopher

Liked: Staff & service, room comfort
Comfy bed, fluffy towels, excellent breakfast.
The Town Arms provided us with a good stopover for a busy weekend with friends. Service was good, staff very pleasant and friendly, rooms aren't large but it is an old building with character. The cooked breakfast was very good indeed. Don't look for luxury here, but if you want a nice pub with rooms it ticks the boxes. We enjoyed ourselves.
Stayed 2 nights in Apr 2023

4/10 Poor

Camilla

Disliked: Room comfort
Not recommended if you want to sleep.
The room was clean and staff friendly and helpful. However room was basic, very noisy. The walls are very thin and you can hear people in all the rooms around you, the beer garden is open until well after midnight so loud and also thumping music from bar below! This went on until 1.30am. Also my room was over the kitchen and the extractor was channelling out fried food smells with pervaded the room.
Stayed 1 night in Apr 2023

6/10 Okay

Alasdair

Business traveller
Liked: Cleanliness, staff & service
Friendly staff and nice facilities, just a bit noisy being so close to the main road and breakfast not available until 9am.
Stayed 1 night in Apr 2023

6/10 Okay

ERIC

Stayed 1 night in Apr 2023

8/10 Good

F

Liked: Property conditions & facilities
Comfortable hotel on edge of town
Comfortable hotel on the edge of town just a stone's throw from the river (Thames). No parking but the Riverside Car Park offers up to 23 hours (overnight) just the other side of the bridge. Most of the town can be accessed on foot in around 10-15 minutes.
Stayed 2 nights in Apr 2023

2/10 Terrible

Richard

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Closed at 10, i was left without accommodation
I was traveling from Manchester, i arrived just after 10 to find the pub closed. no one answered the calls and they refused to provide a refund. I was left without accommodation. The pub was advertised as open until 11pm. Terrible customer service, i was left £130 out of pocket and had to book alternative accommodation for the night. So much for supporting local, i wouldn't have had this problem with a big chain.
Stayed 1 night in Mar 2023

10/10 Excellent

Jane

Stayed 1 night in Dec 2022

10/10 Excellent

Zane

Stayed 1 night in Oct 2022

8/10 Good

andy

Travelled with partner
Liked: Cleanliness, staff & service
corner pub with food, nice staff and interactions. all good
Stayed 1 night in Oct 2022

2/10 Terrible

Robert

Travelled with partner
Post Brexit/COVID UK Hotel Guest Hospitality spectrum new extreme - black hole? ….No Sunday afternoon/ evening restaurant dining service. No evening bar service. Then, to make matters worse, no Monday morning breakfast service, despite web site declaring “free breakfasts” with accommodation. Great riverside hotel accommodation location to go hungry at.
Stayed 1 night in Sep 2022

10/10 Excellent

Nikola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely going back
Absolutely amazing. I am definitely going back.
Stayed 1 night in Sep 2022

6/10 Okay

vicki

Stayed 3 nights in Sep 2022

8/10 Good

Stephen

Stayed 1 night in Sep 2022

10/10 Excellent

Colin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I checked in late but nothing was too much trouble for the staff. Breakfast was excellent and the atmosphere was relaxed and informal. I would definitely use this place again
Stayed 1 night in Jul 2022

2/10 Terrible

Nicolae Vlad

Disliked: Property conditions & facilities, room comfort
I hired a room here for my mum and sister as they had to stay over in Wallingford for 1 night. I had stayed with Towns Arms before and had a good stay. Unfortunately this was not the case this time due to the room and for 2 main reasons: 1. The bathroom - the bathroom door didn't stay shut. The only option while on the toilet was to constantly keep the door pushed in with your arm or risk it opening constantly. This made sharing a room for the both of them extremely uncomfortable. 2. The bed - the wood grating at the base of the bed, beneath the mattress, was cracked and there had been large objects placed underneath it to stop it from falling down all the way - as opposed to the cracks being repaired. This meant that for one of them the mattress dropped almost to the floor as soon as she sat down, and kept dropping as she moved around through the night. The other had the same experience throughout the night where the more she moved the more the mattress would drop onto the floor as those objects underneath would move. Both had to try to sleep at almost a diagonal angle and could barely sleep at all. Contacted the property with these issues after the stay and never heard back.
Stayed 1 night in Jun 2022

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location,friendly staff and a good breakfast
Stayed 1 night in Dec 2021

2/10 Terrible

Peter

Stayed 1 night in Feb 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming country inn
Small-town Inn features, with large hotel-type touches… room small but very comfy; service excellent.
Stayed 2 nights in Dec 2021

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Ian

Stayed 1 night in Sep 2021

6/10 Okay

William

Travelled with family
Unfair
Unfair to comment as we are coming out of lockdown.
Stayed 3 nights in Aug 2021

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well organised and professionally run, fun place.
This hard working and friendly young couple are destined for great things! All the best guys and thanks for your well thought out and thorough approach to looking after me and the other guests.
Stayed 1 night in Sep 2020

8/10 Good

Jackie, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Private and friendly staff. Bed a bit uncomfortable but that’s all.
Stayed 2 nights in Sep 2020

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The pub was closed the night we stayed The room overlooked the beer garden which when open would I expect to be noisy also the room had outside the window a Large extraction fan
Stayed 1 night in Sep 2020

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. Upgraded to double. Good food. Very quiet
Stayed 1 night in Sep 2020

10/10 Excellent

ERIC

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Why I stay at the Town Arms
Excellent hosts very clean great location
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Excellent atmosphere, very friendly staff, perfect size and plan of room. Close to Centre and nature. Breakfast could have more choice as well as more regular & thorough housekeeping. I very much enjoyed my stay.
Stayed 9 nights in Mar 2020

6/10 Okay

Verified traveller

Stayed 4 nights in Mar 2020

8/10 Good

Duncan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant stay in cheap and convenient B and B.
Wasn't expecting too much for the price, accommodation in Wallingford is usually pretty expensive but was clean, convenient and reasonably priced.
Stayed 1 night in Jan 2020

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Time out to see our friends.
Excellent location in Wallingford. Close to shops and the town bridge over the Thames. Came to visit friends on the Sunday, visiting St Mary's Church Cholsey, and then lunch at The Old Post Office in Wallingford. Room was clean and comfortable. Enjoyed the continental breakfast.
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This is not a hotel. It is bed and breakfast. I am just disappointed by Expedia for such a poor advertisement!
Stayed 4 nights in Nov 2019

8/10 Good

amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Sep 2019

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Very friendly staff, quite a lot of cobwebs in the room though!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Town Arms has been a licensed pup since 1794. Washington was president. It’s very close to the Thames River. The proprietress is Jessie and she is a delight. Our room (#6) was very nice. Not a fancy place but an excellent B&B experience. Comfortable bed, good bathroom. Breakfast is continental. The pub has decent food and the beer is cold.
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There was a nice area at the back to sit outside but unfortunately this was marred by an overful bin which stank
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, comfortable and clean room
Stayed 1 night in Jun 2019

8/10 Good

diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice rooms
Welcomed by father of owner and was even offered an additional room as ours only had a double bed and we are mother and daughter. Friendly when we had a drink in the bar, great customer service. Room clean, warm and comfortable with TV, water/tea/coffee/biscuits and honesty tray outside for nuts/drinks etc. night two I believe was the owner behind the bar, who was complaining about glassess left from the night before. We joked we had had a private party when pub had closed. after explaining we were guests, he said ' I didn't know anyone stayed last night'. Hmmm!! We sat with our drinks and he loudly told some customers how he was leaving and taking this and that with him, how he had done wonders for the pub etc and how some other establishments did not measure up. One customer left (who had also been in the bar the previous night) and the 'owner' talked negatively about him to the other customer; this is not professional. We drank up and went to our rooms. This is a lovely pub with nice rooms in a great location. If Dad was there I would highly recommend. Would I stay again? Depends who takes over the pub
Stayed 2 nights in Jan 2019