Exterior

Reviews of Hampton Inn Washington

2.5 out of 5
Hampton Inn Washington
2085 W 15th St, Washington, NC

Reviews

8.0

Very good

Rating 10 - Excellent. 225 out of 510 reviews" "
Rating 8 - Good. 142 out of 510 reviews" "
Rating 6 - Okay. 70 out of 510 reviews" "
Rating 4 - Poor. 36 out of 510 reviews" "
Rating 2 - Terrible. 37 out of 510 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable
Stayed 2 nights in Apr 2024

8/10 Good

Lamont

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Freda

Liked: Cleanliness, staff & service, property conditions & facilities
My only complaint is that the luggage cart was raggedy. The railing on all sides kept coming out of the holes while pushing it. There was only the one.
Stayed 2 nights in Apr 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff couldn't have been any nicer.
Stayed 3 nights in Apr 2024

10/10 Excellent

jerome

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staffs were awesome friendly,polite and respectful
Stayed 2 nights in Mar 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Elizabeth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Mar 2024

2/10 Terrible

Rachel

Stayed 1 night in Feb 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Construction meant disruptions but inexcusable were nails everywhere both a danger to cars and stepping/walking. Cleanliness was less than adequate in the room, breakfast was not to standards in other Hamptons we have stayed in
Stayed 1 night in Feb 2024

2/10 Terrible

Dan

Disliked: Property conditions & facilities
showed up and there was 7 construction lifts working on site. There was no way to enter the building. We cancelled and stayed next door. It was annoying to be woken up Saturday morning at 7am with your lifts beeping that could be heard across the street.
Stayed 2 nights in Feb 2024

4/10 Poor

Deborah, Gree

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Expedia did not represent this property correctly. There was exterior construction going on during our stay. The pool was closed, we could not use the front entrance, it was noisy and there was very little parking. The cable line was somehow cut before we arrived so that was not available during our 2 night stay. The bed was comfortable and the room was decently clean, though you could barely see out of the foggy window. Only 1 small trash can located in the bathroom. The bathroom was not very clean...stains and dirt on the floor, unclean shower faucet and shower head and the bath door handle was not properly attached. Construction on the hotel and the lot next door starts at 7am. The staff that we encountered were very friendly, cheerful and helpful. Breakfast was also pretty good as was the coffee. Probably will not stay there again.
Stayed 2 nights in Feb 2024

4/10 Poor

Maurice

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was friendly, room was average but i wish i would be made aware that the hotel was under heavy renovation. definitively not worth the money i paid.
Stayed 1 night in Jan 2024

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staffers (checking in and out).
Stayed 1 night in Jan 2024

10/10 Excellent

Brianna

Travelled with family
Liked: Amenities
Great stay
Stayed 2 nights in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Larry

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No good
Was not a good experience, air did not work in the room, very hot. Uncomfortable sweating and trying to sleep. Do not recommend and will not stay again. Way over priced
Stayed 1 night in Dec 2023
Response from Hampton on 18 Dec,2023
Thank you for your feedback it has been shared with our maintenance department. We sincerely apologize for any inconvenience that this may have caused you during your stay with us.

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay in this Hampton was great! The room was very clean and comfortable with an excellent, big breakfast selection. The staff were all kind and provided us with water and snacks when we checked in
Stayed 2 nights in Dec 2023
Response from Hampton on 18 Dec,2023
Thank you for choosing us to stay with during your travels here with us. We appreciate your positive feedback and hope to serve you again in the future.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hampton on 18 Dec,2023
Thank you for staying here with us!

10/10 Excellent

Lucy

Stayed 1 night in Dec 2023
Response from Hampton on 18 Dec,2023
Thank you for staying with us

4/10 Poor

heather

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Need better updates when pools are closed
I booked this hotel because it was my friend’s daughters birthday who is 7. When I got to the hotel and checked in and came back downstairs to get dinner and come back I noticed a sign on the door to the pool that said it was closed for renovations. The whole point of me booking the hotel was because it was her birthday, and she enjoyed swimming and we couldn’t swim I called hotels.com and the hotel agreed to give me back my second night stay, but not my first, but that didn’t do me any good because if I checked out at 11 and checked in at the hotel across the street at 4 her party was at six, so we still wouldn’t have time to swim so my trip was ruined.
Stayed 2 nights in Nov 2023
Response from Hampton on 30 Nov,2023
We appreciate your business, and we sincerely apologize for any inconvenience this may have caused during your stay with us. We hope that if your ever in the area again that you would consider giving us another chance to provide you with a better experience.

10/10 Excellent

Elaine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hampton on 30 Nov,2023
Thank you for choosing us to stay with. We appreciate your positive feedback.

10/10 Excellent

William, Durham

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean place to stay while exploring Washington, NC
Stayed 1 night in Oct 2023
Response from Hampton on 30 Nov,2023
We thank you for your positive feedback and we hope to serve you again in the future.

10/10 Excellent

Deborah M.

Stayed 1 night in Oct 2023
Response from Hampton on 30 Nov,2023
Thank you for choosing us to stay with. We appreciate your positive feedback.

10/10 Excellent

Carmen, GARNER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and rooms were clean and the location was convenient to the places we wanted to visit. The staff was super friendly and accommodating.
Stayed 1 night in Oct 2023
Response from Hampton on 18 Dec,2023
Thank you for choosing us to stay with during your travels. We appreciate your positive feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The shower was disappointing, the shower head more fizzled and sputtered than flowed. Good hotel in general, but the weakest Hampton Inn I've been at.
Stayed 2 nights in Sep 2023
Response from Hampton on 18 Dec,2023
We appreciate your business, and we sincerely apologize for any inconvenience this may have caused during your stay with us. We hope that if your ever in the area again that you would consider giving us another chance to provide you with a better experience.

10/10 Excellent

Lisa, Raleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were super nice
Stayed 1 night in Aug 2023

10/10 Excellent

Marissa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place
Stayed 3 nights in Aug 2023

6/10 Okay

Jared

Liked: Staff & service
Stayed 2 nights in Aug 2023

8/10 Good

Abigail

Stayed 1 night in Aug 2023
Response from Hampton on 18 Dec,2023
Thank you so much for your positive feedback we greatly appreciate it.

8/10 Good

Tiawana

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Carolyn

Stayed 1 night in Jul 2023

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, extremely kind staff, classy lobby, great outdoor fire pit area
Stayed 1 night in Jul 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

Shellie

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
One working elevator only. Car chargers were pay per use. Noisy AC. Whole place seemed tired and worn out. Needs face lift. Below par for Hampton Inn
Stayed 3 nights in Jul 2023

10/10 Excellent

Alison

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Difficulty checking in since booked thru 3rd party but resolved within ten minutes. Room clean & staff friendly. Enjoyed free full breakfast & hibachi restaurant across the street. Would recommend & stay again.
Stayed 2 nights in May 2023

10/10 Excellent

Cheryl

Stayed 1 night in Jul 2023

8/10 Good

Ilene

Stayed 1 night in Jul 2023

8/10 Good

Beverly

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and very responsive to request. Breakfast good except the supposedly hot food was actually cold. Bread molded. Rooms adequately clean, but no furniture. Where are you supposed to sit. we were there for business, not a one night stand, to put it mildly. Who wants a room where you cannot sit down unless it's on the bed. Makes me suspect of the clientele they serve.
Stayed 2 nights in Jun 2023

10/10 Excellent

clint

Liked: Cleanliness, staff & service, property conditions & facilities
friendly staff easy check in
Stayed 1 night in Jul 2023

10/10 Excellent

Letticia

Stayed 1 night in Jun 2023

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in Jun 2023

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 1 night in Jun 2023

2/10 Terrible

John

Stayed 1 night in Jun 2023

8/10 Good

Clint

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Staff was amazing, and great location. The cleanliness of the rooms left a lot to be desired. Dirty corners in the floors and closet, hair and residue in the bathroom.
Stayed 4 nights in May 2023

10/10 Excellent

Larry

Stayed 1 night in May 2023

8/10 Good

Linda

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2023

2/10 Terrible

Ann

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in May 2023

8/10 Good

Rebekah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2023

4/10 Poor

Donald

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We specifically booked here due to having an indoor pool our grandsin could enjoy. After calling and inquiring the pool hours it was stated the pool was under construction and wouldnt be operarional during our stay. It would have been nice to know that in advance so we could have made other arrangements due to the fact he wanted to go swiming. It wasn't noted on the website and i did call the day before arriving and asked if they did have a pool and it wasnt even mentioned it was under repair. So needless to say he was very disappointed and so were we. Myself and several family members traveled down from out of state to watch our grandson play ball the rooms werent the cleanest and had a foul odor and given the fact for one night and 2 rooms that were over 500 dollars we were very disappointed and can stay at much nicer places for what we spent.
Stayed 1 night in May 2023

4/10 Poor

Richard

Stayed 3 nights in May 2023