"Overall the experience was great. Our room was clean on the surface, but on closer inspection there was lots of hair in the washroom. We let the front desk know, and they were helpful. Someone came up to clean up, but when we returned to the room we still found hair in the bathtub :("
"The Prince of Wales hotel has a older rustic aura and is well maintained and well staffed with good food. It does show its age in some ways, but that is not a detriment to its charm."
Heritage Inn Hotel & Convention Centre Pincher Creek
2/10 Terrible
"Our experience at this hotel was extremely disappointing and unprofessional. We came as a family group of around 10 people for breakfast, expecting a welcoming and respectful environment, but unfortunately that was not the case at all. We had booked 3 rooms and breakfast was included
We walked in at 10:50 AM to have our breakfast, the employee at the restaurant approached us in a very rude and disrespectful manner asking whether we had vouchers. Instead of speaking politely and professionally, his tone and attitude made us feel embarrassed and uncomfortable in front of our entire family. There was absolutely no courtesy or hospitality shown towards us.
And at the same time the same employee there was being very polite and kind towards white customers As guests, we believe everyone should be treated equally and with dignity. Sadly, this experience left our entire family with a very negative impression of the hotel and its customer service standards.
We understand that hotels may have policies regarding breakfast access, but there is a respectful way to communicate with guests. The manager’s behavior was unacceptable and completely ruined our morning experience. We felt singled out and treated poorly despite being paying guests.
As a large family group, this experience left a very negative impression on all of us. Customer service and respect should be a priority in the hospitality industry, and sadly this hotel failed badly in that aspect.
We would not recommend this"
"Expensive price. My family and friends didn't like the Breakfast at all. There was nothing hot to eat in breakfast. Not even a bread. Didn't like the breakfast even after paying so much."
"This is a bare bone really nice hotel right in Waterton Lake steps from Peace Park. The rooms were LARGE CLEAN NEWLY remodeled!! There are separate buildings for a spa, breakfast and dinner. No pool or fitness center which most Waterton hotels are similar. GREAT STAY WOULD RETURN!!"
"The location was ok, but the overall appearance of the motel isn't great. The check-in process took a bit longer as it appeared there was language training going on. The room itself was recently renovated, but the fridge looks like it was salvaged from somewhere.
The tub filler never shuts off when getting a shower, and the water doesn't not drain well, so the water quickly fills up to your calves.
Only having breakfast until 9 is early.
There's no ventilation in the bathroom and having the air conditioning/heater unit right beside the bed makes it uncomfortable.
I wouldn't stay here again."
Yes, there are holiday rentals close to the most popular sights in Waterton Park, or you can select a more secluded option if you're looking for a relaxing stay. Visitors to Waterton Park speak positively about the scenic lakeside and top-notch restaurants in this destination. Make sure you allow time to enjoy the parks and glaciers.
What can I see and do in Waterton Park?
Waterton Lakes National Park and Cameron Falls are a couple of lovely local spots to get outside and enjoy nature. Other places in town to visit include Waterton Marina and Waterton Lakes Golf Course.
What are holiday rentals like in Waterton Park?
Holiday rentals are privately owned properties you can book for a few days, or a quick weekend, in Waterton Park. Holiday rentals feature extras such as kitchens and laundry facilities so you'll be comfy for your stay. If you're concerned about a clean environment, a holiday rental can provide a sense of safety away from public hotel lifts and lobbies bustling with people while still allowing you the excitement and enjoyment of travel. You'll also find more space in a holiday rental than in a standard hotel, which is another reason why a holiday rental is an attractive choice for a family getaway.
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