"I stayed at the Hawthorn Extended Stay when I visited my parents over the last 5 years, and it was a wonderful place. Unfortunately, when I returned, it was a complete disappointment. The front desk staff seemed very clueless. When I entered the building, immediately noticed that the hallways were in a terrible condition-the carpets were filthy and rolling up off the ground, and the walls were dirty. When I made it to our room, I can't even begin to describe how filthy it was. There were brown stains on the sheets and pillows, which made me very nervous about sleeping on the bed. The couch in the room was barely recognizable; it was ripped from the cushion to the armrest, looking as if it had been severely neglected. The floors were scratched up, the arm of the chair was torn, and the back support of the chair appeared to have some brown liquid spilled on it. he curtains were dirty, and the nightstand was missing a charging port that had never been repaired. There was a hole in the wall next to the breaker box. A stand-up lamp in the room was broken and couldn’t stand up straight. This room should never have been sold to guests and needs to be removed from the check-in list. I assume this is a franchised Wyndham property. The owner should be ashamed for allowing the property to deteriorate to this level. I booked an eight-day stay, but after just one night, I left and lost my money. I then booked another hotel and would like a refund for the remaining seven nights."