We were check on our ailing dad but decided to leave a day early. The hotel said they would not charge for the next day but couldn't due to I booked hotel through hotels.com. So i contacted hotels.com, they indicated they would waive any charge if hotel would okay . Hotels.com said hotel wouldnt waive the fee. Who is telling the truth. Also, The pool area needs a good cleaning. The deck was redone last year. The deck granules get on your feet and in the pool and hot tub