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Reviews of Motel 6 Wells, NV

2 out of 5
Motel 6 Wells, NV
1561 6th Street, Wells, NV

Reviews

6.6
Rating 10 - Excellent. 92 out of 360 reviews" "
Rating 8 - Good. 94 out of 360 reviews" "
Rating 6 - Okay. 58 out of 360 reviews" "
Rating 4 - Poor. 56 out of 360 reviews" "
Rating 2 - Terrible. 60 out of 360 reviews" "

6.4/10

Cleanliness

8.0/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Dan

Disliked: Cleanliness, property conditions & facilities
The walls of the shower were cracked and peeling. The mattress was old and worn out.
Stayed 1 night in May 2024

8/10 Good

Ian

Liked: Staff & service
As I was very sick I spent most of thy time in the room bed was not that comfortable as the mattress was very old had to turn it to at least get somewhat comfortable
Stayed 2 nights in May 2024

2/10 Terrible

Sandee

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dead bugs in the first room they put us in… parking lot was filthy heard the neighbors all night
Stayed 1 night in May 2024

2/10 Terrible

Kellee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Area is not real great. Door would not lock, told office, said he would be there to fix it. I kept playing with it until I got to work, at least to lock me in. And noone ever showed up to fix it. Bed old and lumpy, everything outdated.
Stayed 1 night in May 2024

10/10 Excellent

Jack

Travelled with partner
Disliked: Amenities
Liked the price. The room had an odor.
Stayed 1 night in May 2024

10/10 Excellent

Lorraine

Travelled with pets
Liked: Staff & service
I am so happy with and grateful for the fellow who checked me in and helped me with a couple issues - to excellent results. Everything is just what I expect from a Motel 6, so no disappointments. However, I found the grounds very well kept in terms of dog deposits (I pick up after my own and perhaps so do all the other dog owners??? Naw! The property owner/managers do a good job!). Very glad to be here - safe and comfortable.
Stayed 1 night in May 2024
Response from Brand Experience Team on 20 May,2024
Hi LorraineWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

6/10 Okay

Carl

Liked: Staff & service
A place you can spend the night
Stayed 2 nights in May 2024
Response from Brand Experience Team on 13 May,2024
Hi Carl, Thanks for your review, we really appreciate the support.Natalie #Team6

2/10 Terrible

Paul

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like that 10 cars showed up at all hours of the night for minimal amounts of time made a bunch of noise and then left. I didn't get to sleep at the room was filthy and unkempt.
Stayed 1 night in May 2024
Response from Brand Experience Team on 13 May,2024
Hi Paul, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Natalie #Team6

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service
Disliked: Amenities
The registration clerk was friendly, polite & patient. Good value for the money.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 6 May,2024
Hi PatriciaWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

6/10 Okay

William

Stayed 1 night in Apr 2024

8/10 Good

Gordon, Kelowna

Travelled with family, Travelled with pets
Disliked: Amenities, property conditions & facilities
The price was great, nothing fancy but worth the rate we paid
Stayed 1 night in Apr 2024
Response from Manager Debby on 12 Apr,2024
Thank you for your rating. We appreciate your business and hope to see you again.Thank you again

6/10 Okay

Brandy

Disliked: Property conditions & facilities
Air conditioner and heeter didn't work well Not enough plug outlets
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 22 Apr,2024
Hi Brandy,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

6/10 Okay

Helen

Stayed 1 night in Apr 2024

2/10 Terrible

Kimberly

Travelled with family, Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
I booked 3 rooms for my family while passing through Wells NV. The hotel clerk made me check in 3 times. It was crazy! Our room was dirty and the queen bed had a full sheet that would not stay on the bed. I asked for a new sheet but was told there were none. The ice machine was not working. I had to go to the gas station. This was the worst hotel I have ever stayed in. All 3 rooms were not clean. The pillows were gross. We will never stay here again!
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 8 Apr,2024
Hi Kimberly,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Karin

Travelled with pets
Liked: Staff & service
I stay here with doggins, usually twice a year when passing through. We are always happy with the friendly service (all my experiences over 15-ish years, have been wonderful with staff), comfortable beds, mcfridge in rooms, and easy access to open space for dogs to romp. We enjoy the little town of Wells very much!
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2 Apr,2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

James

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property old and dated. Streaming on room TV horrible, often lost signal. Compared to other Motel 6’s I’ve stayed at this one is well below par.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 18 Mar,2024
Hi James, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.Natalie #Team6

8/10 Good

Trinidad

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The service was ok
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 26 Feb,2024
Hi Trinidad,Thank you for positively rating your stay!Lilith#Team6

6/10 Okay

Angel

Stayed 1 night in Feb 2024

8/10 Good

PAM

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Debby on 7 Feb,2024
Thank you for your wonderful rating. We hope to see you again, should you be in our area. Thank you again, Manager Debby

4/10 Poor

Amanda

Business traveller
Disliked: Cleanliness, staff & service
The clerk who checked me in made me feel so uncomfortable, talking about massages and his sex life. The room was average but the bathroom was disgusting. It was a handicap room with a walk in shower but the tile looked so dirty. If it hadn’t been snowing I would have found somewhere else.
Stayed 1 night in Feb 2024
Response from Debby on 7 Feb,2024
I have talk to my desk clerk. That wasn't his intention, and he apologizes. I'm sorry for any inconvenience you may have. Again, we apologize, Manager Debby

6/10 Okay

Jennifer

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Nancy Y. on 15 Feb,2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

6/10 Okay

Shirley

Stayed 1 night in Jan 2024
Response from Nancy Y. on 15 Feb,2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Debby on 31 Jan,2024
Thank you for your very nice rating. Hopefully, we will see you again, when you are in our area. Thank you again, Manager Debby

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Debby on 22 Jan,2024
Thank you so much for your generous rating! We appreciate you & look forward to seeing you again, should you find yourself in our area. Thank you again, Manager Debby

6/10 Okay

Robert

Business traveller
Disliked: Cleanliness, property conditions & facilities
No wifi
Stayed 1 night in Dec 2023

2/10 Terrible

Harold

Disliked: Cleanliness, property conditions & facilities
Run down and filthy. I have stayed at other Motel sixs and the Wells is giving them all a bad name. I would have rather slept in the street but it was freezing
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 8 Jan,2024
Hi Harold,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Sheila

Stayed 1 night in Dec 2023
Response from Debby on 27 Dec,2023
Thank you for you wonderful rating! We hope to see you again.Manager Debby

10/10 Excellent

Jeffrey

Stayed 1 night in Dec 2023
Response from Debby on 22 Jan,2024
Thank you for you for your wonderful rating! We appreciate you & and look forward to seeing you again. Thank you again, Manager Debby

4/10 Poor

Tania

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bare bones place to stay on a tight budget.
This is a bare bones motel. Beds are hard, pillows are like cardboard, cleanliness needs improvement.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 26 Dec,2023
Hi TaniaThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

10/10 Excellent

Patricia

Stayed 1 night in Nov 2023
Response from Debby on 27 Dec,2023
Thank you so much for your wonderful rating. We hope to see you again. Manager Debby

6/10 Okay

Shauna

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

KELLIE, DeSmet

Liked: Cleanliness, staff & service
Staff was excellent
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 7 Dec,2023
Hi Kellie,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 Terrible

Tosha

Stayed 1 night in Nov 2023
Response from Debby on 27 Dec,2023
We are very sorry you didn't enjoy your stay with us. We apologize for any inconvenience.Sincerely, Manager Debby

4/10 Poor

Shereen

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Needs a lot of work on exterior and interior. Tick in our room probably from hunters who were there also.
Stayed 1 night in Nov 2023

8/10 Good

Jesse

Liked: Staff & service
Not a five star hotel but a good place to stay for the price.
Stayed 1 night in Nov 2023
Response from Nancy Y. on 28 Nov,2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Carmen

Travelled with family
I like that the motel is dog friendly!
Stayed 1 night in Nov 2023
Response from Nancy Y. on 28 Nov,2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

jill

Liked: Cleanliness, staff & service, property conditions & facilities
Fine for a night and easy access
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 20 Nov,2023
Hi Jill,Thank you for positively rating your stay!!Lilith#Team6

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight
The room was good enough, clean nice shower and the front desk clerk was outstanding.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 13 Nov,2023
Hi William, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of Wells
This Motel 6 is a step above Boston e stayed in. Clean, quiet and great hot water and water pressure!
Stayed 1 night in Oct 2023
Response from Nancy Y. on 6 Nov,2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

Jose, Tracy

Disliked: Cleanliness
Stayed 1 night in Oct 2023
Response from Debby on 27 Dec,2023
We are sorry you didn't enjoy your stay with us. We hope you will try us again in the future. Sincerely, Manager Debby

8/10 Good

Linda

Travelled with pets
Disliked: Amenities, property conditions & facilities
Faculty was not well maintained. Door was damages, shower stall was peeling. No toiletries, credit card machine not working so had to pay cash. Would not stay there again
Stayed 1 night in Oct 2023
Response from Nancy Y. on 6 Nov,2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

4/10 Poor

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skip it and keep driving or pay more elsewhere
This is a sad little motel. Very unclean, wouldn’t even shower in there.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 6 Nov,2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Poor

Keith

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very dirty and didn't look like it had been cleaned. My son went to take a shower and said, "I think I will be dirtier after the shower that I am right now." There was two small bars of soap and no shampoo or conditioner.
Stayed 1 night in Oct 2023

6/10 Okay

Bruce

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The rooms were okay. Not the cleanest. You get what you pay for. It was cheap.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 30 Oct,2023
Hi Bruce,We are glad you had a great experience and appreciate your feedback! Lilith#Team6

2/10 Terrible

Darrell

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience . . . ever.
I've never in my life seen such a mess. I drove for hours with a confirmed reservation and when I arrived found a madhouse in the lobby with a dozen or more people trying to get a room. Those who had a room were also in the lobby or lined up in the parking lot to get in for another room as the room they obtained was dirty and hadn't been serviced since the previous guests were there. I finally made it to the check-in counter and learned my confirmed reservation had been "canceled" but the lady on duty had no idea why. She was apparently the only employee on duty and was stuck dealing with a LOT of upset people who had been given dirty rooms with used sheets and wet towels on the floor, or others like me who for some unknown reason had our reservations canceled. I had to sleep in my vehicle that night in the parking lot. I don't know what happened or who is at fault but they should certainly be fired and Motel 6 management needs to step in and fix this place!
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 30 Oct,2023
Hi Darrell,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

6/10 Okay

Verified traveller

Disliked: Cleanliness
It's Motel 6: you know what you are going to get
Between the flies in the room, the bathroom counter not being completely cleaned, only have 1 wash cloth and the short saggy beds that barely fit in the room, it did provide us a place to stay for the night. I knew it would not have the quality of some other hotels, but this was less than I expected, even from Motel 6.
Stayed 1 night in Oct 2023
Response from Debby on 27 Dec,2023
Thank you for sharing your comment. And we hope you will try us again in the future.Sincerely, Manager Debby

2/10 Terrible

Cecilia

Disliked: Cleanliness, property conditions & facilities
0. This place is filthy, we needed a quick place to stay over night and opened up a room to beds full of bed bugs and a roach that climbed out once we lifted up the blankets. Not even five minutes in this room and we were so grossed out we slept in our car. I don’t know how people can fathom staying here. Please listen to the reviews and save your money.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 24 Oct,2023
Hi Cecilia,We take bed bugs reports very seriously and sincerely apologize for your experience. Please know that we are on high alert regarding all reports of pest and are mindful to monitor our rooms in order to address and treat for any issues if we discover them. Thank you again for bringing this matter to our attention and we appreciate your patronage. We would like to discuss your experience and ask that you use the Contact Us feature on our website to connect with us.Maz K.#Team6

4/10 Poor

Debora

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Joyce

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2023