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"What has made this beautiful historic place so wonderful is the staff.They have made our stay so very enjoyable. They have gone above and beyond with the quality of service we received. We will be back and if you haven't been to the Prince Rupert Hotel , we highly recommend that you do if you want a first class experience. "

"We loved our stay, the griunds ste OUTSTANDING & we had a fab talk with your gardener who is doing an excellent job. Your check in staff member was so welcoming & informative. He greeted us every time we passed by, checking all was well & always with a smile. He was working Monday so we couldnt thank him & say goodbye. The young man on the bar and serving breakfast was also outstanding so polite, helpful and interested. Again he wasnt in Monday morning for us to grab his name (BUT his friend had won a gold medal on Sunday). Please pass on our grateful thanks he is an asset to the team & will go far, excellent customer service. We were disappointed the jacuzzi wasnt working but that was our only disappointment in 3 nights at the hotel. Thank you for a lovely relaxing break & keep up the eco friendly efforts 👌"

"Excellent spa facilities! Nice room and great food"

"The hotel has lovely characteristics and whilst quirky, it was a great stay. I would return for a weekend sometime in the future with my wife for a short break"

"GREAT STAFF GOOD FOOD . NICE PLACE TO STAY . HIGHLT RECOMMENDED "

"Stayed here for 1 night. The staff greeted us on arrival and check-in was swift and easy. We were shown to our room and all instructions given. There was a music event on all day which was a fantastic surprise. The atmosphere was brilliant. The food was fantastic on both days. Especially the Sunday roast which was cooked to perfection with the best gravy I have ever tasted. All of the staff were hard working, attentive and polite. But a special thanks to Nick and Ella who were especially helpful. We would definitely recommend Cromwells Tap House for a stay. We will definitely be back."

"Staff very welcoming and pleasant. Nice breakfast and great location for the town centre. "

"My partner and I stayed here for two nights and she loved it from first site of the grounds and the hotel. It was a short walk into Llangollen where we had access to restaurants and pubs, plus the River Dee and the canal."

"Staff friendly and helpful, lovely old building, food excellent "