"Modern hotel on a new street. Fitness room was excellent. Room was good. The lobby had lots of places to sit. Front desk lady was nice. The bistro was fine, we had two meals there. One great and the other one, the meals came out like warm. Their French toast with strawberries was superb."
"Clean enough, quiet enough. Bed was firm but a good sleep. Everything was good until the maid came, i told her i would stay until check out, an hour later she walked right in on me naked! No knocking, no announcing herself! "
"The best part about this stay was the comfortable bed and the lower price point. The facility is outdated and worn. The pain in the bathroom was peeling or large pieces scuffed from wear and tear. The laminate flooring in the bathroom is buckling from too much water on the floor. The toilet didn't flush well. The side chair in the room was misshapen from wear. There was rust along the interior windows of the indoor pool and hot tub. The breakfast was not good. Waffles tasted off.... maybe old batter? Not sure. Fortunately, McDonalds is just around the corner at the end of the street. The staff was very accommodating, courtesy and helpful. The location is great. The room temperature was fully adjustable and the bed was great. If you need the bare minimum this would be an acceptable place to stay if your not picky about appearances."
Hells Canyon Grand Hotel, an Ascend Collection Hotel
4/10 Poor
"Everything that I had read and pictures that I saw were NOT included with the amenities. I booked a room online with a couch and got an even smaller room. My daughters and I wanted to go swimming and was told they no longer have an indoor pool just the one outdoor, ok not a problem until we went to go use the pool/ hot tub and it was disgustingly dirty. Then woke up to go downstairs and have our complementary breakfast and was told the restaurant serves breakfast until 11. I asked about the complementary breakfast that is stated online and she said they stopped doing that. So I basically paid $160 to sleep in a room use a dirty pool and hot tub and not get any of the amenities out of it. The only positive was the gal the checked up is was super friendly and had excellent customer service. Was definitely not worth the money I spent a night to stay there. "
"Did not have their breakfast, although it looked good. It's too early in the season to have the outdoor pool open. This was partially a business trip, so the convenient location was helpful. "
If you're planning to come to the area to visit Wenatchee Trailhead, take some time to see the rest of the sights while you're in town. If you're looking for a convenient place to stay, you could search for properties close to public transport so it's easy to get around.
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If I need to cancel the hotel reservation for my stay near Wenatchee Trailhead, will I receive a refund?
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