Retaj Hotels, West Bay hotels

"The overall experience was beyond fantastic. The room was clean, the food was great and lots of options and availability. The staff were great and a special thanks to Simon the chef and all restaurant team. The swimming area was great too, thanks to Ly, ths life guard. Location great and overall experience was great. Checked in on 9 Feb 2026, room 436 and checked out 19 Feb 2026. We were two adults with a 6 year old. Highly recommended and will visit again. "

"Staff were lovely, hotel and room were clean and amenities were great. There was a little bit of back and forth with housekeeping forgetting to leave towels one of the days, but all in all everybody was great and looked after us really well! Thank you. "

"Incredible hotel. Everything was spot on, the service and food was on point. And great location "

"Everything stood out really, from start to finish. Superb service, friendly staff, great food, clean, tidy, comfortable, it was just great. I would highly recommend, special should out to Akhil, serving drinks on the beach. Recommend booking club as loads included which saves money in the long term. Also you get free access to beach club Le Mar next door which is stunning!"

"Hotel is in a brilliant location. Staff were very friendly and went above and beyond to make it a great stay. Pool and beach area very pleasant. Breakfast also very good. Would highly recommend. "

"Personalen var super trevliga och fick oss verkligen att känna oss välkomna "

"Most comfortable bed I have ever slept in. Wow!"

"Nice property, clean rooms. Just that the room size was a little small."

"The whole experience of staying at Raffles was absolutely superb. Fabulous room and view, impeccable service, everything was first class as you would expect from Raffles."