Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi
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Reviews of Quality Inn Columbia Airport

2.5 out of 5
Quality Inn Columbia Airport
2516 Augusta Rd, West Columbia, SC

Reviews

6.6
Rating 10 - Excellent. 152 out of 718 reviews" "
Rating 8 - Good. 205 out of 718 reviews" "
Rating 6 - Okay. 162 out of 718 reviews" "
Rating 4 - Poor. 97 out of 718 reviews" "
Rating 2 - Terrible. 102 out of 718 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wycliff

Awesome staff… great service. I enjoyed my stay there.
Stayed 5 nights in May 2024

10/10 Excellent

Victoria, Allentown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed just for a nights rest (traveling from FL back to PA), room was clean and quiet, staff was very helpful, breakfast had good choices & was very clean. Will definitely stay again if I’m ever in the area.
Stayed 1 night in Apr 2024

10/10 Excellent

Tymora

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was informative and helpful,rooms were clean no roaches,bed bugs or smell of marijuana from other guest which is what I have dealt with from other hotels prior to booking. Will definitely suggest visiting as well as right across the street from major stores and markets
Stayed 1 night in Apr 2024

2/10 Terrible

Roger

Disliked: Cleanliness, staff & service, property conditions & facilities
Carpet was nasty. Shower had a lot of water residue. My accommodations before getting there were not taken into accountability. Refrigerator had mold inside. Iron was broken.
Stayed 1 night in Apr 2024

2/10 Terrible

Randall

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches, cobwebs around the ceilings, no toulet tissue, sewage back up in my toilet and bathtub. Just a terrible one night experience!!!!
Stayed 1 night in Apr 2024

6/10 Okay

Robert

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Angelia

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for a comfortable stay!
Stayed 1 night in Mar 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Very helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Kenneth

Stayed 1 night in Mar 2024

4/10 Poor

Roger

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Le tapis des corridors très sale, prise de courant brisée et elle pend, tres dangereux.
Stayed 1 night in Apr 2024

4/10 Poor

RED

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Ew
Stayed 2 nights in Mar 2024

6/10 Okay

Dana

Travelled with family, Travelled with family and small children, Travelled with pets
Disliked: Staff & service, amenities
They aggravated me about my service dogs and demanded ids for my dogs which is against the regulations of ada then she told me not to renew my reservation because of our service dogs... I had to clean my own room and we wasn't offered fresh towels or bedding for the three day stay... It was like because I had service dogs I was less of a person to this place and at any motel in Columbia so far they all give me problems about my service dogs .. there is three of us and we have 4 service dogs because one is 15 and the new one is because of the first ones age
Stayed 4 nights in Feb 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was charged $40 for an early check in, then $100 incidentals which was not told about up front. Then the icing on the cake was my card was charged $69 twice. .
Stayed 1 night in Feb 2024

8/10 Good

Vickie

Stayed 1 night in Feb 2024

2/10 Terrible

Apryl

Disliked: Cleanliness, property conditions & facilities
The 100 cash deposit at check in should have been enough to turn me away. But unfortunately I booked. Non refundable room by accident. So I proceeded with the check in. Property photos are misleading on website. Room was a smoking room even though they said it was non smoking and that’s what I reserved. The sheets on the bed looked like they hadn’t been changed could see they were dirty and imprints in them, pillow cases were so soiled they weren’t even white anymore. There was a hole in the wall in the bathroom. The electrical socket was hanging out of the wall. The property was behind a gas station and was dark around the sides and back where you park in front of your room. No inside access. Access to the rooms are all from the outside. Got my 100 cash deposit back and took a loss on the room since it was non refundable. But definitely would not be staying there.
Stayed 1 night in Feb 2024

2/10 Terrible

Justin

Travelled with family, Travelled with family and small children, Travelled with pets
Disliked: Property conditions & facilities
Upon checking in the front desk was rude, room was dirty I found a ring between the sheets. Requested new sheets and it took 2 hours
Stayed 2 nights in Feb 2024

4/10 Poor

Willie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The people that cleaned the room were very friendly and nice. The person that checked us in should not be doing that job, not friendly at all. They ask for a 100.00 cash only deposit which I did get back, but I’ve never had to do that anywhere else. I would not stay there again and I wouldn’t recommend it.
Stayed 3 nights in Feb 2024

6/10 Okay

Octavia

Travelled with group
Stayed 1 night in Feb 2024

10/10 Excellent

Chaquita

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Jan 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Send in applications!!
Manager was rude. Told me he could wave the fee to keep same room overnight, switched the price from $25 to $75. Just money hungry, judgemental. And extremely rude. Room was not too shabby.
Stayed 1 night in Jan 2024

2/10 Terrible

Craig

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad
Stayed 7 nights in Jan 2024

6/10 Okay

Matt

Stayed 3 nights in Jan 2024

6/10 Okay

Tiffany

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My daughter was bit several times by bed bugs in two different rooms over a 2 night stay. I was very upset about that. Other than that it was a great place.
Stayed 1 night in Jan 2024

10/10 Excellent

Penny

Liked: Staff & service
Stayed 1 night in Jan 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking
Parking was limited for a pickup truck
Stayed 1 night in Jan 2024

2/10 Terrible

christina m

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Never again!
Burn holes in the blankets, no heat in the room (it’s January). One wash cloth and two towels in a double room, no batteries in the remote. I was traveling with my disabled son and it took us a bit longer than expected to pack up and get checked out. They were banging on my door at 10:59 wanting to know if I was paying for another night or checking out. There’s more but I think you get the point. I hate that I used my rewards for this horrible stay.
Stayed 3 nights in Jan 2024

6/10 Okay

Shaye Aleksandr, Richmond Hill

Noisy
Stayed 1 night in Jan 2024

8/10 Good

Chenee

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
The bagel and coffee
Two star! Only stay one night on business. The bagel and coffee gave this place a star
Stayed 1 night in Jan 2024

6/10 Okay

Matt

Travelled with group
The shower no pressure!
Stayed 2 nights in Jan 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Laura

Stayed 2 nights in Jan 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

Justin

Stayed 3 nights in Jan 2024

10/10 Excellent

Jemal

Business traveller
Good
Stayed 1 night in Jan 2024

8/10 Good

Laura

Stayed 1 night in Dec 2023

4/10 Poor

Fran

Stayed 1 night in Jan 2024

2/10 Terrible

CARLOMAGNO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Jayla

Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Richard

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
Good strong shower, working fridge, comfortable bed. HVAC worked fine but was noisy. Overall the property is very dated and needs an exterior refresh. Kind of a gloomy place to stay. Don't know why ratings are above average for this category of motel. Friendly check-in staff.
Stayed 1 night in Dec 2023

8/10 Good

Miguel

Stayed 2 nights in Dec 2023

10/10 Excellent

Patrick

Stayed 3 nights in Dec 2023

8/10 Good

Kendall

Liked: Cleanliness, staff & service
My stay was good. The bed was noisy, like it was on top of a filing cabinet when i moved around. Otherwise the bed was comfortable. Shower had a drip but worked. Large room, could fit another bed.
Stayed 1 night in Dec 2023

6/10 Okay

Arisai

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stained comforter, stained toilet… very noticeable
Stayed 2 nights in Dec 2023

6/10 Okay

Richard

Business traveller, Travelled with pets, Travelled with partner
Liked: Staff & service
When i booked and prepaid the room i made sure it was prt friendly but at check-in our room was downgraded and a charge for the pet was added Very disappointing
Stayed 1 night in Dec 2023

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Sheryl

Disliked: Cleanliness, property conditions & facilities
We took our flight straight hotel and got ready To relax and suddenly bed bugs appear.. so disgusting want be sleeping there again
Stayed 1 night in Nov 2023

4/10 Poor

michael

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing other than location
Stayed 1 night in Nov 2023

8/10 Good

Sylvia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine
Stayed 2 nights in Nov 2023