OYO Rooms, West Jaintia Hills hotels

"It's a very clean property, spacious rooms with huge windows with views. The staffs are very polite and respectful. The food is also very tasty and that too at a reasonable rate. Overall a great experience and I would definitely recommend this property."

"It was good "

"Location: excellent (walking distance from police bazaar), Cleanliness - excellent, service and staff behaviour - excellent, food options - Very good. Its a new property and very well maintained. "

"We were unable to stay at this property due to several cleanliness issues. There were cockroaches everywhere, the bed sheets were worn out, and we found human hair all over them. When we brought this to the manager’s attention, they questioned the housekeeper, but no action was taken. Instead, the manager told us to find accommodations elsewhere and suggested we contact Expedia for a refund. Unfortunately, I haven’t had any luck securing a refund yet, though they assured us we wouldn’t be charged."

"Excellent staff who genuinely care for the guests. "

"This place doesn’t have a leagal route of entry, you have to illegally take your car through back in a no entry street which by the way is against the law in order to reach on front entrance of this hotel , till midnight sounds of women and men talking and moving in the hallway were coming into the room , there was nothing to warm the room . Hotel.com marketing this kind of hotel is not good for hotel.coms reputation "

"This property is so beautiful and they’ve arranged everything what i was needed. Thanks polo orchid team."

"Very nice and quite hotel with a beautiful view of Shillong "

"Room was nice, but service was terrible"