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DoubleTree by Hilton West Kelowna

4.0 star property
Hotel with free parking, near Okanagan Lake

Choose dates to view prices

Photo gallery for DoubleTree by Hilton West Kelowna

Hypo-allergenic bedding, down duvets, in-room safe, desk
Exterior
View from room
Indoor pool, outdoor pool, pool loungers
Hypo-allergenic bedding, down duvets, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Pet-friendly
The current price is S$199
includes taxes & fees
4 Sept - 5 Sept

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for 2 Bedroom 2 Bathroom Deluxe Suite

Hypo-allergenic bedding, down duvets, in-room safe, desk

2 Bedroom 2 Bathroom Deluxe Suite

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
TV
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King bed, Accessible w/ R/I shower

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King bed, Accessible w/ R/I shower

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Corner

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Fitness room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Fitness room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Bathtub

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Studio Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Bedrooms

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 6
  • 1 King Bed
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About the area

Located near the beach, DoubleTree by Hilton West Kelowna is in Westbank, a neighbourhood in West Kelowna. The area's natural beauty can be seen at Okanagan Lake and Waterfront Park. Looking to enjoy an event or a game while in town? See what's happening at Royal LePage Place or Prospera Place. Spend some time exploring the area's activities, including golfing and winery tours.
Visit our West Kelowna travel guideOpens in a new window
Map
2569 Dobbin Rd (Hwy 97), West Kelowna, BC, V4T 2J6

What's nearby

  • Off the Grid Organic Winery - 9 min walk - 0.8 km
  • Two Eagles Golf Course - 3 min drive - 2.9 km
  • Willow Beach - 3 min drive - 3.0 km
  • Mission Hill Family Estate - 5 min drive - 4.6 km
  • Quails' Gate Estate Winery - 8 min drive - 6.5 km

Getting around

  • Kelowna, BC (YLW-Kelowna Intl.) - 38 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Wendy's - ‬19 min walk
  • ‪Popeye's Louisiana Kitchen - ‬3 min drive
  • ‪Starbucks - ‬9 min walk
  • Starbucks

About this property

DoubleTree by Hilton West Kelowna

Upscale hotel near Okanagan Lake
Consider a stay at DoubleTree by Hilton West Kelowna and take advantage of a corner/local shop, a firepit and dry cleaning/laundry services. Sip on a glass of local wine at this hotel offering winery tours. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a bar and a gym.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool, with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), an electric car charging station and express check-out
  • A front desk safe, 1 meeting room and smoke-free property
Room features
All 77 rooms offer comforts such as pillow menus and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Eco-friendly toiletries and hairdryers
  • 55-inch TVs with streaming services and premium channels
  • Wardrobes/cupboards, free infant beds and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CAD 10 to 25 for adults and CAD 10 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3,800 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in room
  • Handrails in stairways (76 centimetre high)
  • Lift (81 centimetre wide door)
  • Phone accessibility kit
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Hilton Honours mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities or services will be unavailable from July 2 2025 to August 31 2025 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk, smart lock

Pets

Pets are allowed for an extra charge of CAD 25 per pet, per night (maximum CAD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 3.00 per cent destination fee will be charged.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 10 to 25 for adults and CAD 10 to 25 for children
  • Pet fee: CAD 25 per pet, per night (maximum CAD150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel West Kelowna
Holiday Inn West Kelowna
West Kelowna Holiday Inn
Holiday Inn Kelowna Sw-Westbank Hotel West Kelowna
Holiday Inn Westbank
Westbank Holiday Inn
Holiday Inn West Kelowna Hotel
Holiday Inn West Kelowna
DoubleTree by Hilton Kelowna
DoubleTree by Hilton West Kelowna Hotel
DoubleTree by Hilton West Kelowna West Kelowna
DoubleTree by Hilton West Kelowna Hotel West Kelowna

Frequently asked questions

Does DoubleTree by Hilton West Kelowna have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at DoubleTree by Hilton West Kelowna?

As of 13 Aug, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton West Kelowna on 4 Sept, 2025 start from S$198.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton West Kelowna pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CAD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at DoubleTree by Hilton West Kelowna?

Self-parking is free at this property.

What time is check-in at DoubleTree by Hilton West Kelowna?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at DoubleTree by Hilton West Kelowna?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is DoubleTree by Hilton West Kelowna located?

Located in Westbank, this hotel is within 1 mile (2 km) of Westbank Centre Park, Off the Grid Organic Winery and Gellatly Bay Waterfront. Gellatly Heritage Regional Park and Kalala Organic Estate Winery are also within 2 miles (3 km).

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DoubleTree by Hilton West Kelowna Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 23 out of 37 reviews
Rating 8 - Good. 10 out of 37 reviews
Rating 6 - Okay. 3 out of 37 reviews
Rating 4 - Poor. 1 out of 37 reviews
Rating 2 - Terrible. 1 out of 37 reviews

9.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel with lovely warm and helpful staff!
Stayed 2 nights in Aug 2025

10/10 Excellent

Gaurav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and amenities. Wonderful stay.
Stayed 1 night in Jul 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the property and staff was fantastic. Close to the wineries.
Stayed 2 nights in Jul 2025

10/10 Excellent

Anoushirvan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressive hotel and staff. Everything was super clean and staff were professional and friendly. Only issue was the tv had a long delay changing channels,
Stayed 3 nights in Jul 2025

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities
Quiet location. New hotel & clean room.
Stayed 2 nights in Jul 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fully renovated hotel. Nice restaurant attached and a few other options within walking distance. Great hiking trail nearby. Housekeeping is every two days so keep that in mind.
Stayed 4 nights in Jul 2025

10/10 Excellent

Hao

Liked: Cleanliness, amenities, property conditions & facilities
It was a really nice hotel for a good price. The pool was nice. The location is pretty far on the west side of West Kelowna, but the drive into Kelowna was pretty easy.
Stayed 4 nights in Jul 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated!
Stayed 1 night in Jul 2025

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
New property. Good location in Westbank. Close to groceries, restaurants, etc. Staff were helpful. Great for a short stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally epic hidden gem
Stayed 1 night in Jul 2025

10/10 Excellent

Elspeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived just before dinner. I checked in, went to my room, had a good meal downstairs and then went for a swim. Loved the inside/outside pool. It was refreshing. The room and bathroom were comfortable and I had a great night’s sleep. Fully recommend to others.
Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was newer, had a nice restaurant attached. Getting to Kelowna from west Kelowna can take a while, if traffic is bad. Our room had no fridge, as they are completing renos?!!. Beds comfy. Room was not fully cleaned when we came back. Big tv. Had streaming on tv. Overall nice stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to Kelowna for the first time. As we step at the guest service we met Ashton he is from NW territories and such a warm welcome and friendly manner. Doubletree by Hilton is absolutely recommended very affordable make sure book ahead of time to get the best deal. The pool is what my boys can’t let go they had so much fun. Facilities is super clean and fancy. When we checkout Paul gave us such a wonderful smile makes me feel I want to stay great and best customer service as the hotel just 2 weeks old. And I highly recommended for family and lovers super clean and very very affordable.
Stayed 2 nights in Jul 2025

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel but our room had one major issue. It was an adjoining room (with a locked door in our room to the one next door), and we could clearly hear the folks in that room. Whether it was the TV and phone conversations late at night or them getting up in the morning, both cost us sleep and made those times very unpleasant.
Stayed 5 nights in Jul 2025

6/10 Okay

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice new renovated hotel except for we didn’t have our refrigerator or microwave because the renovations and was not told about that, plus when we arrived we were locked out and had to knock then call them because it was one in the morning there was no one at the desk when it says it’s 24 hour ..once we called them she came out and got us so that was a bit frustrating but it is a very beautiful interior in the hotel and of course the Husband like that 55 inch TV lol the reception girl on at night was very pleasant as well
Stayed 1 night in Jun 2025

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is newly renovated and had been open for about two weeks. The room was very nice and the bathroom was fabulous with a beautiful walk in shower, lots of counterspace and even a nightlight. The large TV was easy to operate, unlike many we have come across. The bed was very comfortable, although I would have loved a second pillow. The location on the edge of West Kelowna made it easy to get on our way south in the morning. We had a good dinner at Turtle Jack's, which was very busy. On the downside, the AC unit was old and too noisy to run at night. I hope new, modern ones are on the way! The room was missing the promised fridge and microwave, which are definitely on the way. All in all, it's a beautiful property with good amenities including a great pool and outdoor seating with a firepit. we would definitely stay there again.
Stayed 1 night in Jun 2025

4/10 Poor

gareth

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
This hotel has recently opened We had the misfortune to deal with Christine the manager over a number of issues with the hotel that they were aware of ,and had failed to inform us prior to our arrival including he following The , hotel was arguably not ready for occupation. Hotel systems were not working properly The staff were poorly trained No Fridges or microwaves in rooms Poor communication with the attached restaurant Re breakfast Rooms failed to be cleaned overnight The manager was happy to blame everybody else,but not take any accountability and yet no offer of any refund or future credit was provided. This would have been our minimum expectation and still is.
Stayed 2 nights in Jun 2025

10/10 Excellent

Claude

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Alireza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Cherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Charlene

Stayed 2 nights in Jul 2025

10/10 Excellent

Susie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Megan

Stayed 1 night in Jun 2025