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Reviews of Hampton Inn & Suites West Lafayette

2.5 out of 5
Hampton Inn & Suites West Lafayette
160 Tapawingo Drive, West Lafayette, IN

Reviews

9.6

Exceptional

Rating 10 - Excellent. 739 out of 954 reviews" "
Rating 8 - Good. 175 out of 954 reviews" "
Rating 6 - Okay. 23 out of 954 reviews" "
Rating 4 - Poor. 7 out of 954 reviews" "
Rating 2 - Terrible. 10 out of 954 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was very nice , exactly what i expected
Stayed 1 night in Apr 2024

10/10 Excellent

Carl

Location
Stayed 2 nights in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Best choice for parents staying overnight in West Lafayette.
Stayed 1 night in May 2024

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the price
Stayed 1 night in May 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for a quick in and out of the area without the hassle of long distance driving to a destination.
Stayed 1 night in Apr 2024

10/10 Excellent

Mary

Stayed 1 night in Apr 2024

6/10 Okay

Wei

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location to Purdue. Air conditioning units are aged. I cannot sleep through the noisy cold and hot cycles.
Stayed 1 night in Apr 2024
Response from Hotel Front Desk on 9 Apr,2024
Thank you for taking the time to review your recent stay with us. We appreciate your feedback, as it helps us to improve as a hotel. I see that there was some concern about the A/C unit in the room. I am sorry to hear that you had noise issues from the unit in your room. Our Maintenance team regularly checks these units to address any potential issues. Please feel free to let the Front Desk know if you have any issues with the room.We look forward to seeing you again when visiting Purdue University.

6/10 Okay

Melissa

Stayed 2 nights in Apr 2024

10/10 Excellent

Vernon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, did its job; served our purpose.
Stayed 1 night in Apr 2024

10/10 Excellent

Srikanth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice hotel in the the vicinity of Purdue.
Stayed 2 nights in Mar 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was extremely easy. Peyton was friendly and incredibly helpful. Plenty of food at breakfast. Room was spacious and clean. Very convenient to Purdue University. Easy access to campus as well as downtown.
Stayed 1 night in Apr 2024

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They gave us the wrong room, and we had to switch to the type we reserved. The front desk personnel were very helpful.
Stayed 2 nights in Mar 2024
Response from Sam on 1 Apr,2024
Thank you for choosing Hampton Inn West Lafayette for your stay. We're sorry for the room type oversight and any inconvenience it caused. Your comfort is our priority, and we're taking steps to ensure a smoother experience next time. We value your feedback and hope to welcome you back soon.

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This Hampton Inn does not comply with ADA standards in their designated handicapped accessible guest rooms. My husband is in a wheelchair and I booked a wheelchair accessible room. The room we received barely had enough room for his wheelchair. The bathroom toilet was not comfort height and the vanity was low and did not have room for his legs underneath. There were no grab bars at the toilet either. When we asked about our room they said they consider it to be accessible because they added a grab bar in the tub/shower even though the rest of the room was a standard room.
Response from Hampton Inn & Suites West Lafayette on 22 Mar,2024
Dear Jennifer,Thank you for sharing your recent experience at our Hampton Inn and Suites. We sincerely apologize for the inconveniences you encountered during your stay, particularly regarding the accessibility of our designated handicapped accessible guest rooms.Ensuring that all of our guests feel comfortable and accommodated is of utmost importance to us, and we regret that we fell short of meeting your expectations in this regard. Your feedback serves as a valuable tool for us to improve our services and facilities for all of our guests, and we are committed to making the necessary changes to prevent similar occurrences in the future.We sincerely apologize for any inconvenience or discomfort this may have caused during your stay. Should your travels bring you back to our area, we would welcome the opportunity to regain your trust and provide you with the exceptional experience you deserve.Warm regards,Hampton Inn and Suites WL

10/10 Excellent

Prasanna

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, excellent service, close to campus
Stayed 4 nights in Mar 2024
Response from Hampton Inn and Suites West Lafayette on 22 Mar,2024
We are glad you enjoyed your stay with us here at the Hampton Inn and Suites West Lafayette. Thank you for the positive review and we hope to see you back!

10/10 Excellent

Yew Lin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hampton staff is wonderful!
Stayed 2 nights in Feb 2024
Response from Hampton Inn and Suites West Lafayette on 22 Mar,2024
We are glad you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

VERONIQUE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Large rooms.
Stayed 2 nights in Feb 2024
Response from Hampton Inn and Suites West Lafayette on 22 Mar,2024
Thank you for the positive review and we are glad you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Generally a good place to stay, convenient because it's so close to the college campus. It's also a bit noisy, again because it's so close to the college campus. All in all I would stay again due to location.
Stayed 1 night in Feb 2024
Response from Hampton Inn and Suites West Lafayette on 22 Mar,2024
Diana, we are glad that enjoyed your stay with us. We are sorry to hear about the noise that you experienced during your stay. We hope to see you again soon!

10/10 Excellent

Curt

Very nice location to Purdue University
Stayed 1 night in Jan 2024
Response from Hampton Inn and Suites West Lafayette on 22 Mar,2024
Thank you for the good review. We are glad you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

theresa

Stayed 1 night in Jan 2024

10/10 Excellent

Jered

Liked: Cleanliness

10/10 Excellent

Kathy J

Stayed 1 night in Dec 2023

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Breakfast food choices were plentiful and free water whenever you want is great.
Stayed 2 nights in Dec 2023

10/10 Excellent

Kacee

Stayed 1 night in Dec 2023

10/10 Excellent

Kory

Stayed 1 night in Dec 2023

8/10 Good

Sandra

Stayed 1 night in Dec 2023

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

NIkolaos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally clean and convenient enough for a home football weekend. Didn't like the $$$ hike and number of visiting team fans. They left early though :)
Stayed 2 nights in Nov 2023

8/10 Good

Stephen

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Staff was great. Attentive and friendly. The corridors were filthy. Stains on carpet, carpet tiles disheveled.
Stayed 3 nights in Nov 2023

10/10 Excellent

Annette

Stayed 1 night in Nov 2023

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The evening front desk person Paula gave us excellent recommendations on places to eat, she was vary helpful.
Stayed 1 night in Nov 2023

10/10 Excellent

Adranne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Bill

Travelled with family
Liked: Staff & service, room comfort
Cleanliness was not the greatest and breakfast buffet was lacking. Room and bed were comfortable.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ronda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing visit.
Great service, from checking in to checking out. The entire hotel was clean. There was excellent water pressure. The breakfast was hot and delicious. I will only stay at this hotel when I’m visiting my daughter.
Stayed 1 night in Nov 2023

10/10 Excellent

JAMES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding customer service!
Stayed 1 night in Nov 2023

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town to visit our son who is attending Purdue. the hotel was walkable to the campus. The staff was fantastic and the free breakfast was vey good. thank you for a great stay!
Stayed 2 nights in Nov 2023

10/10 Excellent

Anna

Stayed 1 night in Oct 2023

8/10 Good

Greta

Stayed 1 night in Oct 2023

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Efrain

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Oct 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Dennis

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Dave

Stayed 1 night in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

mary, mars

Travelled with family, Travelled with pets
Liked: Staff & service
the hotel is convenient to Purdue campus - the staff was lovely and helpful, and the room was clean but the shower gel dispenser was completely empty and the $75 for pet fee seemed high to us.

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for my needs and very clean, quiet and friendly staff. Highly recommend!
Stayed 2 nights in Oct 2023

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Tracy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 1 night in Sep 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant and clean. Walk to downtown .
Stayed 3 nights in Jul 2023

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean, location was convenient for all things Purdue!
Stayed 2 nights in Sep 2023