Hotels in West Oak Trails

"Great "

"Some stains a little here and there… smelt not great either… staff was so lovely tho! And bonus for good parking😃"

"Breakfast wasn't great. Really basic."

"Very modern and upscale property."

"I rarely leave reviews, but people genuinely deserve to know what they’re walking into before booking this hotel. Our experience was so awful that we didn’t even end up staying the night because we were completely disgusted and uncomfortable the moment we arrived. From check-in alone, things already seemed chaotic and unprofessional. The staff appeared disorganized and confused, and it quickly became obvious that management has no control over what is happening there. The biggest red flag happened when the front desk assigned us a room that already had people sleeping in it. We opened the door expecting to settle in for the night and instead found another group already occupying the room. It was beyond embarrassing and honestly felt incredibly unsafe. I cannot understand how a hotel could make such a serious mistake. Instead of handling the situation professionally, the staff acted inconvenienced that we were upset and offered very little apology or reassurance. Once we were finally given another room, things somehow got even worse. We saw cockroaches running up the door frame almost immediately after entering the room. It was absolutely disgusting. On top of that, the inside door latch was broken, meaning there was no way to properly secure the room from the inside. Considering what had already happened with the room mix-up, having a broken latch made the entire situation feel even more unsafe. At that point we decided there was absolutely no way we were staying there."

"We had a suite with a king bed in the bedroom. There's a door to close separating the bedroom from the bathroom/kitchenette and the sitting room. Each of the main rooms has a television with a premium suite of cable channels. The coffee maker functions well and there's liquid creamer as well as the powdered stuff if you prefer it. We ate at Moxy's which is on site and made for a convenient late nite bite as we were heading out early the next day. There's a free, timely hotel shuttle as well which makes your transit to/from the airport as easy as it can get. We've stayed at The Sandman many times over the years and it never dissapoints. It is good value for money."

"Dated"

"Soft bed sheets, clean towels, free breakfast and free parking."

"Great property. As convenient as it gets if you're flying in or out of Toronto."