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The Ben West Palm, Autograph Collection

4.0 star property
Discover an urban retreat where travelers can savor local and international cuisine, enjoy complimentary bike rides, or simply relax poolside

Choose dates to view prices

Located on Clematis Street, The Ben West Palm, Autograph Collection offers two restaurants, a poolside bar, garden, outdoor pool with sun loungers and umbrellas. Enjoy free bicycle rentals, high-speed WiFi, and dry cleaning in an upscale setting.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is S$1,032
includes taxes & fees
1 Feb - 2 Feb

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Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Room, 1 King Bed (View)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed (View)

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
  • 32 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(23 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (View)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds (View)

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
  • 32 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(8 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Living area

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 59 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(14 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
  • 32 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed (Hearing Accessible)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
  • 32 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed (Hearing Accessible)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View (Hearing Accessible)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, City View (Hearing Accessible)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
  • Sleeps 2
  • 1 King Bed

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About the area

Located in West Palm Beach, The Ben West Palm, Autograph Collection is near the beach. Clematis Street and CityPlace are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Palm Beach Zoo & Conservation Society and Rapids Water Park. Looking to enjoy an event or a match while in town? See what's going on at CACTI Park of the Palm Beaches.
Visit our West Palm Beach travel guideOpens in a new window
Map
251 N NARCISSUS AVE, West Palm Beach, FL, 33401

What's nearby

  • Clematis Street - 1 min walk - 0.1 km
  • CityPlace - 9 min walk - 0.8 km
  • Palm Beach Atlantic University - 14 min walk - 1.2 km
  • Palm Beach County Convention Center - 16 min walk - 1.4 km
  • Kravis Center For The Performing Arts - 18 min walk - 1.5 km

Getting around

  • Brightline West Palm Beach Station - 10 min walk
  • West Palm Beach, FL (PBI-Palm Beach Intl.) - 15 min drive

Restaurants

  • ‪Elisabetta's Ristorante - ‬1 min walk
  • ‪Rocco's Tacos & Tequila Bar - ‬3 min walk
  • ‪Lynora's Osteria - ‬2 min walk
  • ‪Pistache French Bistro - ‬2 min walk
  • ‪Roxy's Pub - ‬4 min walk

About this property

The Ben West Palm, Autograph Collection

Upscale hotel near Clematis Street
Located close to CityPlace and Palm Beach County Convention Center, The Ben West Palm, Autograph Collection provides a poolside bar, a terrace and a garden. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and local and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.
You'll also find perks such as:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Cooked-to-order breakfast (surcharge), free bike hire and valet parking (surcharge)
  • An electric car charging station, express check-out and express check-in
  • Outdoor furniture, a front desk safe and luggage storage
  • Guest reviews speak highly of the helpful staff and location
Room features
All 208 individually decorated rooms feature comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with baths or showers and free toiletries
  • 55-inch Smart TVs with Netflix, Hulu and streaming services
  • Premium channels, coffee/tea makers and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 57 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 20 to 40 for adults and USD 10 to 20 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Proper Grit
  • Spruzzo

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Library
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 3 meeting rooms
  • 7,791 square feet of conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets are allowed for an extra charge of USD 145 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 23 kg per pet
Food and water bowls are available

Children and extra beds

Children are welcome
12 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20.00 to 40.00 for adults and USD 10.00 to 20.00 for children
  • Valet parking fee: USD 57 per night (in/out privileges)
  • Pet fee: USD 145 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Ben West Palm, Autograph Collection Hotel
The Ben West Palm, Autograph Collection West Palm Beach
The Ben West Palm, Autograph Collection Hotel West Palm Beach

Frequently asked questions

Does The Ben West Palm, Autograph Collection have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Ben West Palm, Autograph Collection?

As of 18 Jan, 2026, prices found for a 1-night stay for 2 adults at The Ben West Palm, Autograph Collection on 1 Feb, 2026 start from S$1,032.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ben West Palm, Autograph Collection pet-friendly?

Yes, The Ben West Palm, Autograph Collection allows dogs with a maximum weight of up to 23 kg per pet. There's a fee of USD 145 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Ben West Palm, Autograph Collection?

Valet parking is available for USD 57 per night.

What time is check-in at The Ben West Palm, Autograph Collection?

Check-in start time: 4:00 PM; check-in end time: 5:00 AM.

What time is check-out at The Ben West Palm, Autograph Collection?

Checkout is at 11:00 AM.

Where is The Ben West Palm, Autograph Collection located?

Situated near the beach, this hotel is within a 15-minute walk of Clematis Street and CityPlace. Palm Beach County Convention Center and Worth Avenue Mall are also within 2 mi (3 km). Brightline West Palm Beach Station is 10 minutes by foot and West Palm Beach Central Brightline Train Station (WPT) is 10 minutes.

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Reviews

The Ben West Palm, Autograph Collection Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 402 out of 506 reviews
Rating 8 - Good. 52 out of 506 reviews
Rating 6 - Okay. 22 out of 506 reviews
Rating 4 - Poor. 14 out of 506 reviews
Rating 2 - Terrible. 16 out of 506 reviews

Reviews

10/10 Excellent

Marilou

Liked: Cleanliness, amenities, property conditions & facilities
Classy hotel with warm, courteous, and friendly service. Will recommend and stay here again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, great location and service was great
Stayed 3 nights in Nov 2025

10/10 Excellent

May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect!
Stayed 4 nights in Oct 2025

10/10 Excellent

Kahila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and very accommodating, the room was immaculate
Stayed 1 night in Aug 2025

10/10 Excellent

Syreeta

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was attentive and accommodating. Beautiful view.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jelena

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms, wonderful interior design of the hotel, amazing location, and the kindest staff. Very satisfied with our stay!
Stayed 4 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What is a beautiful view overlooking the intercoastal. Went to a wonderful restaurant and the hotel has a shuttle, which will pick you up within 2 miles of the hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view and nice rooms. Very luxurious
Stayed 1 night in Jun 2025

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's beautiful and the staff is great!
Stayed 1 night in Mar 2025

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Great facility and staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Busy, buzzy, good location and comfortable room and bed. Food good in downstairs restaurant.
Stayed 2 nights in Apr 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is truly a 5 star hotel. The staff is 100% in tune to their guests needs. Room service is fast. The restaurant is excellent and we are from Charleston and are food snobs so that is saying alot. The rooftop bar is similar to those in San Francisco. And the beds and pillows are literally dreaming. What a fantastic experience-absolutely worth the price Wow! This has been an experience we will be talking about for years.
Stayed 1 night in Aug 2025

10/10 Excellent

Elenie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First trip with a 3 month old. The customer service was beyond exceptional, the restaurant and rooftop was AMAZING. The room was clean and modern. Loved it. Would come back.
Stayed 3 nights in Jun 2025

10/10 Excellent

Myles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Staff was exceptional. Lovely building with lots of amenities and experiences offered
Stayed 1 night in Jan 2025

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. The staff was friendly, everything was clean, we enjoyed our weekend and would love to stay again!
Stayed 1 night in Aug 2024

10/10 Excellent

Sig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, outstanding & attentive staff made our stay delightful!
Stayed 4 nights in Jan 2024

10/10 Excellent

Marlowe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel and the amenities were 5 star ⭐️ Highly recommend for couples and families!
Stayed 1 night in Feb 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great!
Stayed 7 nights in Nov 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in WPB! Clean, beautiful and staff is so friendly. Close to restaurants and bars
Stayed 2 nights in Jul 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great decor and roof top pool/bar
Stayed 3 nights in Aug 2024

10/10 Excellent

Justin

Hotel was magnificent. Food in the hotel restaurants was great. Service wasn’t as great in the restaurants but still definitely recommend!
Stayed 1 night in Jul 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire staff was excellent! Front desk, Whit, was amazing and attentive. Will return some day.
Stayed 5 nights in Dec 2024

10/10 Excellent

Benton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property and great staff. Restaurant a little slow in service and food and drink delivery time for its price point, but great food and views.
Stayed 1 night in Sep 2024

10/10 Excellent

JoAnne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is impeccable and the staff are friendly and helpful. There are so many things to do in and around the hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Gilbert and Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great luxury value

The Ben is a luxury hotel that is worth the little extra. Probably the best value in Palm Beach and downtown WPB. Very fun and walkable area.
Stayed 1 night in Sep 2024