Hotels in West Side

"I would like to start my review by highlighting the outstanding staff at this hotel. From the van drivers(Raffat, Randy and Leo ) to the housekeeping team, everyone was extremely courteous, professional, and efficient. A special thank you goes to Katie, the General Manager. She was truly exceptional—her customer service went above and beyond, and she is an absolute gem. Holiday Inn is very lucky to have someone like her leading the team . The hotel itself was perfect for our stay. The location was ideal, and the free shuttle to the Mall of America was incredibly convenient. The complimentary daily breakfast was another great feature. The ladies who took care of the breakfast area did an amazing job, ensuring food was replenished quickly and the space was always clean and organized. Our room was cleaned daily, which was a huge plus when traveling with two boys. The room was spacious, comfortable, and well-maintained. The beds were very comfortable, and the Dove products provided were an added bonus—absolutely loved them! We had an amazing five-day vacation in Minneapolis and cannot wait to return. Thank you so much for such an OUTSTANDING stay! "

"Everything was lovely pool was amazing and the kids loved it but there is no free breakfast but it’s a Starbucks so that a win win in my books"

"Check in was amazing! Valet parking was a great perk & the overnight parking was cheaper than nearby lots!"

"Had to stay overnight due to the small blizzard that came through. The front desk rep was very friendly and a workhorse. Good place to stay near the mall and airport. "

"Everything "

"Parking ramp was under construction that made other difficult to get a pickup around. Other than that, the stay was great. "

"Great place for a family Christmas gathering. "

"The stay was comfortable and enjoyable "

"Clean, helpful staff and location. "