Hotels near WestGate Mall

"My stay at Extended Stay was extremely disappointing. The overall condition of the property fell far below acceptable standards. The hotel was noisy at all hours, making it very difficult to rest or get a good night’s sleep. Cleanliness was a major issue. There was a persistent unpleasant smell throughout the building, and the common areas were visibly dirty, with grime that looked like it had been there for a long time—clearly no proper deep cleaning is being done. Unfortunately, the guest rooms were no better. Housekeeping was practically nonexistent, and I would rate room cleaning zero stars. Equally concerning was the staff’s attitude. There was little to no effort to greet guests or provide even basic customer service, which made the experience feel unwelcoming from start to finish. Overall, I would not recommend this property. Significant improvements are needed in cleanliness, maintenance, and customer service."

"The staff was very pleasant and professional. Our stay was okay until we saw baby roaches in our room the next morning. Also the shower head was extremely disappointing. "

"I loved this place! Front desk was amazing! I checked in at night and wished I would have got her name so I could call her out by name! She was 100% involved with customer care! Very clean room! Much better than I expected tbh! When we left on Sunday a guy was in the parking lot cleaning all the covers to the heating/air. Scrubbing them by hand with a brush. I feel like they take pride in the cleanliness of their facilities. Definitely would stay again with no questions asked. Continental breakfast is continental breakfast. It was good for what they had. I see a lot of people leaving negative feed about the breakfast. If you’re expecting a full course breakfast that isn’t what continental means. Great stay! Thanks Days Inn"

"The rooms were cleaned. His staff was very helpful. The breakfast was very good."

"We got in so late all the way from FL Friday night and Joe was so curious and inviting. We received a complimentary breakfast which was so nice! Property is nice and clean, just a little out dated. Staff is very friendly and rooms are spacious!"

"Breakfast was cold"

"Nice room didn’t need to cook "

"Stayed for five days. Fastidious house keeping staff. Breakfast staff, (apologize, didn't ask her name), was VERY attentive to restocking food, cleaning up after spills, greeted by front desk staff as we entered or exited the building."

"Everything was dated and showed wear. "