Casino Hotels in Western Suburbs

"I was at the on site conference - food was excellent"

"Amazing service"

"Property was nice. Overall satisfied "

"Very nice staff and clean hotel! They were able to accommodate my mother who is disabled and she really enjoyed her stay with her dogs she loves the Sonesta now she says she only wants to stay with them now lol we will def be back & use them anytime visiting Chicago "

"Room was cleaned but it was noisy outside."

"Amazing property,definitely have to come back "

"I would rate this hotel as good to excellent if not for one employee. I stayed two nights and all the staff including front desk, restaurant and housekeeping were customer friendly and efficient with one exception. I returned back to the main entrance of the hotel on the second night after a long day of attending a burial and memorial service. I made the mistake of asking the person standing at the concierge desk to clarify the direction of the room elevators. He responded demanding to know my room # that I had not committed to memory. His hostility made me feel more like somewhere attempting to cross enemy lines than a paying guest of the hotel that employs him. Overall Chicago is one of the friendliest big cities, Hilton needs to lose this guy fast."

"amenities were great and the Staff was welcoming. "