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Reviews of Econo Lodge Whiteville

2 out of 5
Econo Lodge Whiteville
503 N Jk Powell Blvd, Whiteville, NC

Reviews

6.8
Rating 10 - Excellent. 61 out of 265 reviews" "
Rating 8 - Good. 76 out of 265 reviews" "
Rating 6 - Okay. 54 out of 265 reviews" "
Rating 4 - Poor. 36 out of 265 reviews" "
Rating 2 - Terrible. 38 out of 265 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Reginald L.

Disliked: Cleanliness, staff & service, property conditions & facilities
My wife felt scared and unsafe. Very noisy, loud music, people walking by yelling and cursing at each other. My wife never sat on the bed or used the bathroom because it looked unclean. It was so bad the we just loaded our things in the car and left. We called Expedia customer service for a refund and was told the hotel clerk is not authorize to applyba refund, that we had to wait until morning for the manager. Im very upset 😡
Stayed 1 night in Mar 2024
Response from GM on 8 Mar,2024
Dear Valued Guest,We appreciate your feedback. Our staff and management works diligently to provide our guests with a clean, sanitized room at a budget friendly price. I was the employee that checked you in and I didn't observe any disturbance at the hotel during that time. We would have appreciated if you would have informed us about the same at that time for us to take relevant action.

6/10 Okay

Milton

Business traveller
Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from GM on 8 Mar,2024
Thank you

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from GM on 8 Mar,2024
Thank you

8/10 Good

Marcus

Stayed 1 night in Dec 2023
Response from GM on 8 Mar,2024
Thank you

2/10 Terrible

Anthony D

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Arian

Liked: Cleanliness, staff & service, property conditions & facilities
m
Stayed 1 night in Nov 2023

4/10 Poor

Nancy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not stay there again
First impression of front desk clerk was not good. I felt she was annoyed I was there and not friendly. Room looked clean but later when I had been walking barefoot the floor was dirty and my feed were black. Room needed many updates, rusty in bathroom, refrigerator made weird noises. Appears you have permanent residents on one side but was not a problem.
Stayed 1 night in Nov 2023

2/10 Terrible

Diego

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Roaches in the room refused to give me a full refund
Stayed 2 nights in Nov 2023

4/10 Poor

John

Stayed 2 nights in Nov 2023

10/10 Excellent

ROSE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Keith

Business traveller
It could be a little cleaner and not much room for truckers to park
Stayed 1 night in Nov 2023

8/10 Good

Rochelle

Travelled with group
Liked: Staff & service
Staff was great
Stayed 2 nights in Nov 2023

8/10 Good

Owen

For the most part my stay was good. I usually stay at the hotel when I come home to North Carolina. A few suggestions: 1. Update the room door locks. The magnetic key cards aren’t working properly and it takes to long to unlock the door. 2. There was a roach in my room. I’ll “chalk that up” to the door needing the rubber replaced at the bottom. I’ve never experienced this before. Lastly, the staff was great. I‘ll be back when I visit again.
Stayed 2 nights in Sep 2023

10/10 Excellent

Dempsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Christine, Cocoa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was very courteous and the room clean but the room(s) need serious attention... popcorn ceiling was falling from the ceiling, cigarette smell was overwhelming w old burns in the sheets and bed cover, TV did not work(could been a remote problem) and all the bathroom fixtures were very corroded. It is also a residence for some occupants for some and I paid shy of $100 for a Tuesday night, in my opinion that is really high for the condition. The morning coffee was great but no breakfast as stated online.
Stayed 1 night in Aug 2023

10/10 Excellent

Nanette

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

2/10 Terrible

Malia

Business traveller, Travelled with pets, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
bug nests under mattress. bathroom falling apart. bugs on the ground in the bathroom.
Stayed 2 nights in Jul 2023
Response from RS on 4 Aug,2023
Malia,The bug nest reported was 3 black buttons planted under the mattress. The staff and management puts in a lot of hard work and time to provide each guest with a clean room. Wrongful reporting of problems demotivates employee morale

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
This area looks like it’s been under construction and just forgotten about. The staff was RUDE and the room…I took a picture and video to show how horrible it was. Cigarette burn on the sheets, fridge and microwave are all rusted and there’s no way I would take a shower. I’m from out of town going scuba diving and hope the salt water washes away the filth. NASTY PLACE AND I WILL NEVER EVER STOP IN WHITEVILLE AGAIN!!!!!
Stayed 1 night in Jul 2023
Response from rs on 4 Aug,2023
NC DOT is expanding 701. Since the hotel is on 701, construction is visible. Construction projects usually take time and do have impact on traffic. The hotel is an Economy brand hotel providing clean rooms for guests on a budget. Since Whiteville is a humid area and the hotel being an outdoor property we do see more wear and tear on the furniture.

8/10 Good

Maximilian

Travelled with partner
Disliked: Cleanliness
was just a nice cheap motel aside the fact that the room smelled like cigarettes even though i purchased a no smoking room
Stayed 1 night in Jul 2023
Response from GM on 18 Jul,2023
Dear guest,We deodorize our rooms while cleaning. We apologize for any smoke smell.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first night A/C was broken burned up all night because they said that they wouldn’t have another room till next day about 1:00 pm, so we moved to that room and we’ll both rooms were nasty and had roaches. Then I rented the room for 14 thru 16 which was 2 nights and because we checked in on the 14th that morning they said that was considered a night so we had to check out Thursday instead of Friday, would not recommend this place to anyone and I’ll never stay there again
Stayed 2 nights in Jun 2023
Response from GM on 18 Jul,2023
Dear guest,We appreciate your business. You checked in on the 13th, a night prior to your original check in date. Therefore, your check out was the 15th. This was explained to you at check in and check out.

8/10 Good

Luis

Stayed 3 nights in Dec 2022
Response from GM on 18 Jul,2023
Thank you

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff! Room was clean with no problems!
Stayed 1 night in Jun 2023
Response from GM on 18 Jul,2023
Thank you

10/10 Excellent

Jim

Stayed 1 night in Jun 2023
Response from GM on 18 Jul,2023
Thank you

10/10 Excellent

Ken

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from GM on 18 Jul,2023
Thank you

4/10 Poor

Andre

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Alan

Liked: Cleanliness, staff & service
Needs TLC
Room had a smoky smell. Bed was a bit too hard for me. An older place that needs TLC. Not enough outlets for computer ... none at the desk and had to unplug the microwave to get any power for the laptop. Was pretty clean, but some scattered debris on floor.
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Staff & service
Clean and friendly!
Desk staff were very friendly! Room was very clean. Breakfast was enough to get you on the road. The area is a little noisy due to being near a major highway.
Stayed 1 night in Mar 2023
Response from GM on 26 Mar,2023
Thank you

8/10 Good

Rebecca

Liked: Cleanliness, staff & service
This property could use an update but that being said it was very clean and staff was friendly. I usually find properties on Expedia, then go to the property website to bypass Expedia fees. Hopefully, this helps the chain out. In this case, the Econo lodge charged a $35 "reservation fee" that Expedia did not charge so we purchased the room through the third party. Remember that when making your reservation on line. Going directly to the chain site may not be beneficial to you.
Stayed 1 night in Mar 2023
Response from GM on 26 Mar,2023
Choice hotels website doesn't charge a reservation fee. There might be some kind of misunderstanding.

4/10 Poor

Toni

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled of cigarette even though it was a non-smoking room.
Stayed 1 night in Mar 2023
Response from GM on 26 Mar,2023
We disinfect, sanitize and freshen up all our rooms. Do apologize for any odor in the room.

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great.
Stayed 1 night in Feb 2023
Response from GM on 26 Mar,2023
Thank you

10/10 Excellent

Eugene

Stayed 1 night in Feb 2023
Response from GM on 26 Mar,2023
Thank you

8/10 Good

Jorge

Stayed 1 night in Jan 2023

6/10 Okay

Shatisha

Stayed 1 night in Dec 2022
Response from GM on 17 Jan,2023
We appreciate your feedback.

4/10 Poor

Derrick

Travelled with family
Disliked: Amenities
WiFi would not connect on two separate IPhones. Too much construction around property.
Stayed 1 night in Dec 2022
Response from GM on 29 Dec,2022
Hotels have unsecured network. iPhones usually have problems connecting onto unsecured network. You have to manage it thru your settings.Android phones don't seem to have that problem.

6/10 Okay

Veronica

Travelled with partner
Very average.
Stayed 1 night in Nov 2022
Response from GM on 4 Dec,2022
Thank you for your feedback

10/10 Excellent

Dreama

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from GM on 4 Dec,2022
Thank you

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at hotel and paid for my stay. Immediately started seeing bad signs as we were walking to our room. Entire place smells like Pot. Opens the door to the room and the musk slapped us in the face. The room was extremely nasty! Picked up the mattress and there were dead roaches all under the bed, sheets, between mattress. Then we discovered the blood stains all over the mattress! Immediately went to front office for a refund and to check out and the lady at the deck told me we would not get our money back! We were so disgusted from the pure lack of cleanliness we just left and went straight to another hotel. Never go here this place is awful. Reported the hotel to Dhec
Stayed 2 nights in Nov 2022
Response from General Manager on 15 Dec,2022
Dear Valued guest,We appreciate your feedback. We are a budget hotel and a small town. We provide our guests with a clean, comfortable room. All our rooms meet Choice brands standards. We do update our rooms periodically. However, we are sorry to have not met with your expectations.

2/10 Terrible

Cynthia

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not even sure where to begin...other than saying I should have checked the Yelp first. I've stayed in Econo Lodges before....and never seen one as dodgy as this. And for WELL over what the actual price is?! Yikes. But after a 14 hour drive...I didn't have the strength to go looking anywhere else. We're talking peeling paint on the doors, busted up rooms and a general sense of "hey...it's just a few hours for sleep." I guess if there's one thing deserving a star, it's that the beds are comfortable. But seriously...beyond that? This is a SERIOUS case of "skip it."
Stayed 1 night in Aug 2022

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Pool wasn’t open. No breakfast
Stayed 1 night in Sep 2022

2/10 Terrible

Ethel

Travelled with family
Disliked: Amenities, property conditions & facilities
Terrible room! The bathroom is very dirty, the ceiling of the room was wet. The building is old and insecure for the guest.
Stayed 1 night in Sep 2022

8/10 Good

Darryl

Liked: Cleanliness, staff & service, room comfort
A place to put your head for a night.
This was a stop over on the way to FL and to visit family in Wilmington, NC. Although the room was dated, it was clean and comfortable. There is plenty of fast food restaurants for options, although we did not use.
Stayed 1 night in Aug 2022

4/10 Poor

George W, Carolina

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It’s was a cheap seedy hotel
Stayed 1 night in Aug 2022

2/10 Terrible

Angelic

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was disgusting. Rooms were dirty with roaches. I had my family with me and we all witnessed active drug and prostitution activity going on in the hotel parking lot. I will never stay at that place again.
Stayed 1 night in Aug 2022

4/10 Poor

Richard

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The place was dirty in rooms, bathroom no handle for shower as it was ripped out and poorly patched over, bathroom door was sprung. I am surprised how this place dis being run and totally surprised Choice would allow to be an Choice place to stay, I will also comment on Choice rewards. My experience made me to never stay here again. Everything done is poorly. painting and repairs.
Stayed 1 night in Aug 2022

10/10 Excellent

Leonard Byers

Business traveller
Stayed 1 night in Aug 2022

8/10 Good

DONNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

6/10 Okay

Wilbert

Business traveller
Disliked: Cleanliness, property conditions & facilities
Low Budget Hotel!
The room was not clean! Room had used products! Shower was great! No Military Discount!
Stayed 2 nights in Jul 2022

8/10 Good

Tacy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff was friendly and helpful. Lots of eateries in the area.
Stayed 1 night in Jul 2022
Response from Management on 18 Jul,2022
Thank you

2/10 Terrible

matthew L.

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022
Response from Management on 18 Jul,2022
We apologize for your dissatisfaction.