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"I've stayed here a few times previously, all of those visits were ok - even bettter than average. This most recent visit was unfortunately NOT good. First, the TV was unplugged. I asked the front desk if there was a reason for this, there wasn't. I moved a very heavy piece of furniture (with the microwave & fridge inside) to plug the TV in, by myself. Second, there was a lot of noise! Not humans, not road sounds, it was like heavy equipment moving around (all NIGHT!) in the walls & ceiling! Third, they put a $30 "hold" on my credit card for incidentals. I left the room better than I found it & was still charged the $30 deposit fee without an explanation! Fourth, the shower was awful. The little deal you pull up to switch water from the bathtub fill to shower head only went about 1/2 way, rendering the shower head water pressure very weak. Fifth, the hot tub was a nasty bubble bath - even after the staff put an anti-foaming agent in. No thanks. They need to do better, I'll find another place to stay next time."

"yes"

"Needs updating, smell of smoke in non smoking rooms."

"It was all really good"

"Very disappointed that I was charged for parking "

"A very pleasant surprise is my reaction to the Balanced Rock Inn. Property is clean and the staff is very kind. The Inn has a hostel feel to it, which I liked. The rooms are clean and accomodating with a very nice updated bathroom and amenities. The only slight issue is the bedding that is all polyester. I broght my sleeping bag and my own pillows as a regular precaution when I travel and those came in handy. Cotton sheets would be a plus but understand the reasoning behind polyester for durability. I would gladly recomend this place to stay!"

"This hotel is right next to the highway, but it does not seem to be an issue as the rooms look over the pool or towards town. The only issue we had was that the breakfast room is quite small for the size of the hotel. Staff was great and we enjoyed out time there."

"Clean room and the staff was helpful and kind. "

"We love the location and staff."