Does Pinnacle Apartments Hamilton Island have a pool?

Yes, this property has an outdoor pool.

Is Pinnacle Apartments Hamilton Island pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Pinnacle Apartments Hamilton Island?

Self-parking is free at this property.

What time is check-in at Pinnacle Apartments Hamilton Island?

Check-in start time: 2 PM; check-in end time: 4:00 PM. Late check-in is available during limited hours.

Does Pinnacle Apartments Hamilton Island provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 8:00 AM to 5:00 AM on request.

Where is Pinnacle Apartments Hamilton Island located?

This family-friendly Whitsundays apartment building is located near the beach, within a 10-minute walk of WILD LIFE Hamilton Island, Hamilton Island Marina and Catseye Beach. Whitehaven Beach and Hamilton Island Golf Club are also within 6 mi (10 km).

Pinnacle Apartments Hamilton Island Reviews, Deals & Photos 2025

6/10 Okay

Verified traveller

15 Mar, 2020

The views were breathtaking but the bed was very uncomfortable pillows were too flat the ensuite bathroom toilet had a smell like it hadn't been cleaned for a while... there were insects crawling everywhere through the kitchen It was our 25 wedding anniversary and I did let Pinnacle apartments know about this not even a bottle of sparkling or a box of chocolates was disappointing..when you stay for so long spend so much money ..

Stayed 11 nights in Mar 2020

10/10 Excellent

Verified traveller

10 Aug, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, very comfortable. It was an absolute pleasure to stay there. Only downside - if you're looking to cook for yourself as a family, the oven is extremely difficult to use partly because all of the instructions/dials have been rubbed off the front panel so you have to guess. If they updated the oven, it would be perfect. Very friendly team, a great stay - thank you!

Stayed 3 nights in Aug 2019

8/10 Good

Rebecca, Seattle

23 Feb, 2018

Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful view

The apartment had a beautiful view and was clean and modern. While we were at the airport waiting for our flight to leave I received a call from the management company accusing us of rolling our buggy. The lady said it was undrivable yet we had just driven it to the airport. After much back-and-forth forth they acknowledged that it was the previous guests who had rolled the buggy. We were concerned that we had been driving and unsafe buggy. They then assured us that the damage was only cosmetic. The whole buggy issue was quite unsettling but the room was very nice with the exception that the master bathroom had no door.

Stayed 3 nights in Feb 2018

8/10 Good

Dotty, Melbourne VIC

8 May, 2017

Liked: Cleanliness, staff & service, room comfort

Apartment with a Great View

We were a little anxious after the cyclone as to what we might find but were pleasantly surprised. The owners had worked really hard to tidy the units and make them comfortable. The sunsets from the balcony were magnificent. it was a very spacious apartment with 2 bedrooms but as we were only a couple it was very adequate.

8/10 Good

Verified traveller

28 Feb, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful area and space. We were very impressed would definitely stay there again next time we go to hamilton. Loved having our own buggy.

6/10 Okay

Viv, Melbourne

20 Dec, 2016

Disliked: Property conditions & facilities

Pinnacle 3

Nice view , comfortable room but the furniture is old and worn and should be replaced.

6/10 Okay

Rachael, New Zealand

4 Dec, 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious but grubby

We (2 adults, 4yr old and 2yr old) stayed in Pinnacles apartment 1. Not much of a sea view. Surrounded by trees so it was good to watch the giant fruit bats land there at night. Rooms were spacious but grubby. Old stained pillows (spare pillows in wardrobes were ripped and weren't covered). No hot water and some of lights weren't working for 24 hours. Had to call disinterested staff 3 times to get it sorted. Oven/grill had no temp markings on dials. Old fridge/freezer unplugged and in corner of living area. Steep stairs which were a challenge for 2yr old. There must be better self catering accommodation on this beautiful island! Such a shame.

4/10 Poor

Jetsetter

2 Nov, 2016

Disliked: Cleanliness, property conditions & facilities

Has seen better days - worn and poorly cleaned

We stayed in a 3br apt, on the lower floor. In the photos, these are the living room photos with the white curtains closed. They're closed because there is no (or very little) water views. Positives were the complimentary buggy and relatively quiet location. Negatives were that the apartment was worn, in need of some repair and poorly cleaned. It felt a little grubby and unpleasant for that reason. The fridge had broken down, and the owner simply placed another large, older fridge in the kitchen, taking up space (yes, there were 2 fridges in the kitchen). The 10am check out time didn't allow a lot of time to enjoy the apartment.

10/10 Excellent

Miriam

20 Aug, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment, beautifully light and spacious, with nice furnishings. Pete and Rob were both great to deal with, and made our stay in #3 very easy. Only downside was we felt the linen in the bedroom and bathroom could've been cleaner - maybe just an unlucky oversight that particular week. The buggy that came with the apartment provided a fun and easy means for exploring the island's facilities.

8/10 Good

Helena

16 May, 2016

Liked: Staff & service, property conditions & facilities, room comfort

Lovely Apartment with beautiful view

The accommodation was lovely, very friendly and helpful staff and a well run Apartment.

4/10 Poor

Verified traveller

29 Mar, 2016

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Close to everything. Nice view.

Needs a major clean and update. Alot not working in the apartment. But still good and has everything u need. Still would recommend.

4/10 Poor

Verified traveller

26 Mar, 2016

Liked: Room comfort

Disliked: Cleanliness, staff & service, property conditions & facilities

standards dropped

I had stayed in pinnacle a couple of years before when the property was new and I had a great time, but on arrival this time it was clear standards had dropped. The apartment was filthy with rubbish from previous occupants everywhere- even after being cleaned it was still quite grubby. The cleaners only did a half hearted job- not what you would expect for what your paying.The inside had a worn look about it and it was clear it wasn't being maintained properly

8/10 Good

Verified traveller

3 Aug, 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very enjoyable, mainly only slept there as we were too busy

4/10 Poor

Verified traveller

7 Jul, 2015

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Apartment was dirty and maintenance was poor

Apartment was a disappointment, although it was fairly new with a great view it was filthy on arrival, looked like it had been trashed by previous guests. Maintenance of facility was poor, many lights flicked or didn't work, Buggy broke down three times.

8/10 Good

Graham, Australia - QLD - Townsville

19 Jan, 2015

Liked: Property conditions & facilities

Disliked: Cleanliness

Complained about cleanliness and 10 maintenance issues. 3 were addressed, others not. Large apartment but dirty and furniture grubby. No office.

10/10 Excellent

Emma, Australia - QLD - Gold Coast

26 Nov, 2014

Liked: Staff & service, property conditions & facilities

Facilities: Above average; Value: Affordable; Service: friendly and helpful; Cleanliness: needs a good spring clean;

10/10 Excellent

Dawn, Australia - QLD - Townsville

5 Nov, 2014

Liked: Cleanliness, staff & service, property conditions & facilities

Facilities: Home away from home; Value: Inexpensive; Service: Outstanding; Cleanliness: Lovely;

10/10 Excellent

Peter, Australia - QLD - Brisbane

27 Oct, 2014

Liked: Cleanliness, staff & service, property conditions & facilities

Facilities: Home away from home; Value: Great deal; Service: Remarkable; Cleanliness: Beautiful;

10/10 Excellent

Raymond, Australia - QLD - Gold Coast

12 Aug, 2014

Liked: Cleanliness, staff & service, property conditions & facilities

Facilities: Modern, Above average; Value: Great deal; Service: Go the extra mile; Cleanliness: Immaculate; Will be back

10/10 Excellent

Philip, Australia - QLD - Regional QLD

12 Aug, 2014

Liked: Cleanliness, staff & service, property conditions & facilities

Facilities: Home away from home; Value: Great deal; Service: Go the extra mile; Cleanliness: Spotless;

10/10 Excellent

Ann

23 Jul, 2014

Liked: Cleanliness, staff & service, property conditions & facilities

Well equipped kitchen

10/10 Excellent

Danielle, Australia - QLD - Cairns

12 Jun, 2014

Liked: Cleanliness, staff & service, property conditions & facilities

Facilities: Nice ; Value: Affordable; Service: Friendly; Cleanliness: Pleasant; Great location for dining out.

8/10 Good

Pragya, Australia - QLD - Brisbane

12 Jun, 2014

Liked: Cleanliness, staff & service, property conditions & facilities

Facilities: Good; Value: Acceptable price; Service: Friendly; Cleanliness: Pleasant;

2/10 Terrible

Kerry, Australia - QLD - Brisbane

28 May, 2014

Disliked: Cleanliness, staff & service, property conditions & facilities

Facilities: Horrible; Value: Unreasonable; Service: Inferior, Rude, Bad; Cleanliness: Filthy, Grubby; Disappointed that as a wotif customer you didn't do more to help me

10/10 Excellent

Trent, Australia - NSW - Sydney

24 May, 2014

Liked: Cleanliness, staff & service, property conditions & facilities

Service: trouble with golf cart;

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