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Awesome thank you so much for the kind review and we cant wait to see you again!
6/10 Okay
Jean
Travelled with partner
12 May,2024
Room was decent but when you pull up the signs and tee pees are in desperate need of paint and makes you wonder what you are in for.
Jean
Stayed 1 night in May 2024
Response from Qualla Staff on 17 May,2024
The sign is being redone in the near future. And the tee pees have been that way since the 1950's or at least the metal and most people actually like it. Sorry for the disappointment.
It was a place to stay, staff kind. I paid $176 for what i thought was a cabin. I would have not that price for a motel 6 or low budget hotel in no city..
Sheila
Stayed 1 night in May 2024
Response from Qualla staff on 17 May,2024
Sorry for the price normally were very competitive.
We apologize for the smoke smell. We try our best to keep our guest from smoking in the rooms and cabins. Its a constant battle. But thank you for the kind review
Staff was very helpful even started us a fire in firepit, free taxi ride to casino,cabin was way better than expected,couple games set up in yard to play,along beautiful creek
Alan
Stayed 2 nights in Apr 2024
Response from Qualla Staff on 26 Apr,2024
Thanks for the kind review. Hope you will stay with us in the future.
10/10 Excellent
malisa
21 Apr,2024
Liked: Cleanliness, staff & service, amenities
Nice place great service and good place to fish felt right at home thank you so much God bless you all
It was a cute place. Not updated, no place to plug in a hairdryer. Had a hard time finding a plug for cell phone charging. Could hear the drunks coming in loudly at 2 am, guy stood outside talking on cell phone at 3 am.
Steven
Stayed 1 night in Apr 2024
Response from Qualla Staff on 21 Apr,2024
We apologize for the inconvenience. Were still updating a little at a time. And we apologizes for the other guest as well.
6/10 Okay
Phillip
7 Apr,2024
Disliked: Amenities
Basic mom & pop old motel. Close to casino. Very tiny bathroom.
Phillip
Stayed 2 nights in Apr 2024
Response from Qualla Staff on 21 Apr,2024
Sorry you didn't enjoy your stay were continuing to update little by little.
10/10 Excellent
HOA
Travelled with family
6 Apr,2024
Liked: Property conditions & facilities
Thank you very much
HOA
Stayed 1 night in Apr 2024
Response from Qualla Staff on 26 Apr,2024
Thank you for the awesome review!
10/10 Excellent
Zoë, Wilmington
Business traveller, Travelled with pets, Travelled with partner
Love this property! Don’t let the older architecture fool you. Very updated, and clean inside rooms with onsite games, and fire pits! We will stay here again if we find ourselves in the Cherokee area again.
Zoë
Stayed 1 night in Apr 2024
Response from Qualla Staff on 26 Apr,2024
Thank you soo much for the kind words and awesome review!!
Our room didn’t have any heat what so ever it was so cold no one was around to get a different room and there wasn’t a night number to call to get someone out to fix the heat or something
Outdated. Stovetop was nasty. Foil covered burner plates should have been changed out. Cigarette burns all over the bathroom counter were not a pleasant sight. There was still coffee in the pot. Coffee pot did not work. Ashtray on porch still had ashes in it.
All my belongings where put out in in the rain cause the got me confused with another rude customer and the workers where rude to me like i made the mistake
I want to begin by saying the front desk lady is so nice she's very accommodating and she has a great spirit as for the property it is a very old worn down place to stay. The first couple of nights I stayed here the room I was in was okay no complaints beside I could tell they hadn't really swept it was a large Rock on the left side of my bed and there had end up being like three large pizza boxes shoved in the small fridge that I had noticed from the past person who stayed there I then switched rooms and encountered a roach crawling on my stuff on the second bed and later that night I was sleeping and encountered a roach crawling on me the staff is great the property didn't make me feel so great to stay at